Go Back  FlyerTalk Forums >
Reload this Page >

Miles&Points

Airlines and Mileage Programs

United Airlines | MileagePlus

EWR Polaris lounge -- Reviews, Experiences, Q&A, ..

EWR Polaris lounge -- Reviews, Experiences, Q&A, ..

    Hide Wikipost
Old Jan 17, 20, 10:12 am   -   Wikipost
Please read: This is a community-maintained wiki post containing the most important information from this thread. You may edit the Wiki once you have been on FT for 90 days and have made 90 posts.
 
Last edit by: WineCountryUA
Wiki Link
Access to Polaris lounges (source):


update 29 Sept 2017, effective 1 Oct, 2017

Departure: The airport you are leaving on an international J/F flight* from, i.e. EWR-ORD-NRT
Connecting: The airport to or from which you have a short-haul flight to connect to a longer flight, i.e. EWR-ORD-NRT or NRT-ORD-EWR
Arrival: The airport you arrive at after your long-haul flight, i.e. EWR-ORD-NRT

Hours- 4:30a - 10:45p

*Currently it appears that any departing international flight on an *A partner qualifies (except AC operated transborder flights ), but only United flights with the premium cabin class listed as 'Polaris Business' or 'Polaris First' will qualify for entrance after arriving off a United Polaris flight.
UA premium cabin flights not marketed as Polaris, such as Domestic First or International Business (Canada, Mexico, Caribbean ... ) are not eligible for Polaris lounge access.

Similar / Related Threads:
Polaris Lounge Roadmap 2017-2018 (wiki) (thread)
ORD Polaris lounge -- Reviews, Experiences, Q&A, ..
SFO Polaris Lounge -- Reviews, Experiences, Q&A, .. (wiki)
IAH Polaris lounge (E11/12 - top fl) -- Reviews, Experiences, Q&A, ...
LAX Polaris Lounge -- Reviews, Experiences, Q&A, ..
United Polaris-New Business Class seats & inflight service and new Polaris Lounges(wiki) (thread)}
Consolidated "Polaris Lounge Access Questions" Thread

Status of new permanent EWR United Clubs?
Print Wikipost

Old Nov 3, 19, 9:49 am
  #301  
 
Join Date: Oct 2013
Location: WAS/ BOM
Programs: UA 1K, Marriott Gold, HHonors Gold
Posts: 1,557
Polaris Lounge (EWR) Sit Down Meals

10/17/19 - Lunch time


Cheeseburger

Dessert


10/29/19 - Breakfast after arrival on UA49


Coffee to start off

2 different oatmeals (recommended by the server)

Make your own omelette
cesco.g, narvik and MrGood like this.
IADFlyer123 is offline  
Old Nov 5, 19, 8:06 am
  #302  
 
Join Date: Mar 2000
Location: Wayne, NJ USA
Programs: UA Million Miler, Lifetime United Club member
Posts: 2,080
Originally Posted by JerseyCityS View Post
Last time I flew LH, I used the Polaris, Lufthansa, and SAS Lounges. Polaris is best if you have time. Lufthansa is worst. SAS, which is in B, was better than LH, in my opinion. Of the 3, LH Is that last I'd use at EWR.
Really? I find the EWR LH lounge to be quite good and markedly better than the SAS. Did they make improvements to the SAS lounge/service in recent years?
elitefreak is offline  
Old Nov 5, 19, 1:19 pm
  #303  
 
Join Date: Jan 2019
Location: PHL | EWR
Programs: UA Platinum | Amex Platinum
Posts: 95
Originally Posted by elitefreak View Post
Did they make improvements to the SAS lounge/service in recent years?
Last time I visited a couple months ago, SAS is the same as in recent years: no changing/shower rooms, deteriorating furniture, same cold food/hot soup options, and disappointing wine selection.

If resorting to the two, LH is notably better in food/beverage and (imo) service. But since both can get very crowded in the afternoon, SAS is the more spacious choice.
MrGood is offline  
Old Dec 30, 19, 4:30 pm
  #304  
 
Join Date: Mar 2007
Programs: Amtrak Guest Rewards, SPG Gold, United 1K, Jade Golden Circle
Posts: 129
Very disappointing to see the cutbacks at this lounge. 1 waitress working the restaurant - took 90 minutes to receive oatmeal & crepe's, and never received the drinks ordered. 1 bartender on duty. Seemed like the last time I visited they had a wider selection of alcohol and wine, and the buffet was larger as well.

Still much better than the United Club.
Zoltar is offline  
Old Dec 30, 19, 4:34 pm
  #305  
A FlyerTalk Posting Legend
 
Join Date: Apr 2013
Location: PHX/SFO
Programs: AA EXP; AS 75K; WN A List; UA 1K 1MM; Hyatt Globalist; Marriott AMB; Hilton Diamond (Aspire)
Posts: 51,560
Originally Posted by Zoltar View Post
Still much better than the United Club.
At EWR Terminal C, that is an exceptionally low bar.
Kacee is offline  
Old Dec 30, 19, 8:20 pm
  #306  
 
Join Date: May 2012
Location: ORF, RIC
Programs: UA LT 1K, 3 MM; Marriott Titanium; IHG Platinum
Posts: 5,761
Originally Posted by LimeyFlyer View Post
New entry requirement question by the front desk folks "Do you flush #1 AND #2 ?"
They still checked passport to verify ones true identity. 😭😭😭
Kmxu is offline  
Old Dec 31, 19, 12:36 am
  #307  
FlyerTalk Evangelist
Four Seasons Contributor BadgeMandarin Oriental Contributor Badge
 
Join Date: Feb 1999
Location: Seat 1A, Juice pretty much everywhere, Mucci des Coins Exotiques
Posts: 34,268
Originally Posted by Zoltar View Post
Very disappointing to see the cutbacks at this lounge. 1 waitress working the restaurant - took 90 minutes to receive oatmeal & crepe's, and never received the drinks ordered. 1 bartender on duty. Seemed like the last time I visited they had a wider selection of alcohol and wine, and the buffet was larger as well..
Perhaps that is just the holidays. I was there a couple of weeks ago and there was a full compliment of wait and bar staff, so I don't think there are any cutbacks. And they still have Whistling Pig at the bar so I was happy.
stimpy is offline  
Old Dec 31, 19, 6:36 am
  #308  
 
Join Date: Mar 2005
Programs: Continental Onepass, Hilton, Marriott, USAir and now UA
Posts: 5,790
Originally Posted by Zoltar View Post
Very disappointing to see the cutbacks at this lounge. 1 waitress working the restaurant - took 90 minutes to receive oatmeal & crepe's, and never received the drinks ordered. 1 bartender on duty. Seemed like the last time I visited they had a wider selection of alcohol and wine, and the buffet was larger as well.

Still much better than the United Club.
I think that what you may also be seeing is the results of the great economic boom with the subsequent decline in the unemployment rate. There just aren't enough workers to go around at lower level jobs anymore.

My athletic facility has been open on Christmas day for the past 30 years since I have been going there. This year, they had to close. They just could not find staff to cover the day. I guess UA was lucky enough to find someone to cover Christmas for the Polaris lounge.
radonc1 is offline  
Old Dec 31, 19, 9:09 am
  #309  
 
Join Date: Jul 2005
Location: NYC
Programs: UA-1K MM, AA-Gold, DL-Silver, AS-MVP
Posts: 1,788
At the lounge this morning on New Year's eve, very eerily quiet before the NRT flight but food offering and table service are no different than any normal weekday evening.



uanj, kirkwoodj and narvik like this.
hirohito888 is offline  
Old Jan 23, 20, 1:42 pm
  #310  
 
Join Date: Jan 2019
Location: PHL | EWR
Programs: UA Platinum | Amex Platinum
Posts: 95
A lounge receptionist basically kicked me out this last weekend. I left the lounge to sit on a bench in the reception area while waiting for a family member, and the receptionist came over to me saying "these benches are for wheelchair pickup. This isn't a lobby. You can't sit here". There are 4 benches in the front. Apparently not even lounge guests can use them?
narvik likes this.
MrGood is offline  
Old Jan 23, 20, 4:13 pm
  #311  
 
Join Date: Apr 2015
Programs: United Global Services, Amtrak Select Executive
Posts: 3,688
Originally Posted by MrGood View Post
A lounge receptionist basically kicked me out this last weekend. I left the lounge to sit on a bench in the reception area while waiting for a family member, and the receptionist came over to me saying "these benches are for wheelchair pickup. This isn't a lobby. You can't sit here". There are 4 benches in the front. Apparently not even lounge guests can use them?
When you say "basically kicked me out", you're saying the receptionist told you to leave the Polaris Lounge, or told you to go back into the Lounge?
physioprof is offline  
Old Jan 23, 20, 6:37 pm
  #312  
 
Join Date: Jan 2019
Location: PHL | EWR
Programs: UA Platinum | Amex Platinum
Posts: 95
Originally Posted by physioprof View Post
When you say "basically kicked me out", you're saying the receptionist told you to leave the Polaris Lounge, or told you to go back into the Lounge?
Neither really, I was done with my lounge visit, and she just told me not to sit around in the entrance area. They don't have any signs up which adds to the confusion.
MrGood is offline  
Old Jan 23, 20, 6:45 pm
  #313  
 
Join Date: May 2010
Location: AVP & PEK
Programs: UA 1K 1.6MM, Hertz PC
Posts: 4,739
Originally Posted by MrGood View Post
A lounge receptionist basically kicked me out this last weekend. I left the lounge to sit on a bench in the reception area while waiting for a family member, and the receptionist came over to me saying "these benches are for wheelchair pickup. This isn't a lobby. You can't sit here". There are 4 benches in the front. Apparently not even lounge guests can use them?
That's interesting. I looked at those very benches earlier this week, remembered that I'd never seen anyone ever use them, and thought: "What a waste-of-space!"
At least now I know what they're "supposed" to be for; cheers!
narvik is offline  
Old Jan 23, 20, 8:03 pm
  #314  
 
Join Date: Jul 2013
Programs: DYKWIA, UA GS/2MM, But I'm a "Diamond Guest"
Posts: 2,098
Originally Posted by MrGood View Post
"...This isn't a lobby. You can't sit here"...
Classic New Jersey. Actually, classic United.

I think United should re-dub itself "New Jersey's Airline." We have it all: New Jersey Attitude; New Jersey Efficiency; New Jersey Corruption.
porciuscato is offline  
Old Jan 23, 20, 10:07 pm
  #315  
 
Join Date: Aug 2005
Location: NYC, FLL
Programs: UA 1K MM, Marriott Bonvoy LTTE, BA Silver
Posts: 5,510
Originally Posted by porciuscato View Post
Classic New Jersey. Actually, classic United.
I thought the EXACT. SAME. THING. So welcoming...
seanp7 is offline  

Thread Tools
Search this Thread