Jun 26, 2018, 8:03 pm
Last edit by: SPN Lifer
United Polaris Lounge at George Bush Intercontinental Airport
Facts & Highlights
Facts & Highlights
- 191 seats
- 324 power outlets and 264 USB ports
- 2 private daybeds outfitted with Saks Fifth Avenue bedding
- 6 luxurious shower suites, featuring rainfall showers and Soho House & Co's Cowshed Spa products
- Personal valet services, including steaming garments
- A private dining area with table service for up to 28 guests
- 11 pieces of contemporary art
in Terminal E, this exclusive 12,528-square-foot lounge features an array of plush seating, Texas and South American-inspired cuisine, shower suites and stunning views of taxiing planes.
…. The lounge is open this summer from 5:30 a.m. to 10 p.m.
…. The lounge is open this summer from 5:30 a.m. to 10 p.m.
update 29 Sept 2017, effective 1 Oct 2017
Trans-border flights (Canada, Mexico, ..) for UA and partner flights do not qualify
Departure: The airport you are leaving on an international J/F flight* from, i.e. SFO-TPE
Connecting: The airport to or from which you have a short-haul flight to connect to a longer flight, i.e. LAX-SFO-NRT or NRT-SFO-LAX
Arrival: The airport you arrive at after your long-haul flight, i.e. NRT-IAH-MSY
Hours - …. The lounge is open this summer from 5:30 a.m. to 10 p.m.
Related Threads:
Polaris Lounge Roadmap 2017-2018 (wiki) (thread)
EWR Polaris lounge -- Reviews, Experiences, Q&A, ...
IAD Polaris lounge -- Reviews, Experiences, Q&A, ...
ORD Polaris lounge -- Reviews, Experiences, Q&A, ...
SFO Polaris Lounge -- Reviews, Experiences, Q&A, ...
LAX Polaris Lounge -- Reviews, Experiences, Q&A, ...
Consolidated "Polaris Lounge Access Questions" Thread
IAH Polaris lounge (E11/12 - top fl) -- Reviews, Experiences, Q&A, ...
Nov 23, 2018, 2:32 pm
#136
FlyerTalk Evangelist
Join Date: Oct 1999
Posts: 11,468
Unchanged from day 1. Hot items: Brazilian empanadas; Argentine beef stew; chipotle mac and cheese; Brussels sprouts; pulled pork and chicken sliders. Cold items: salad items, cheeses, soba noodle, variety of desserts including dulce de leche rice pudding, I'm probably missing an item or two.
Nov 23, 2018, 3:43 pm
#137
Join Date: Mar 2012
Programs: UA Gold
Posts: 103
Very late report from my experience during breakfast service in August. Great selection and prompt, professional service in dining room. I took a walk over to the buffet area after breakfast just to take a look and was less than impressed. Looked pretty basic. No smoked salmon or other smoked fish like they have out at Chicago Polaris lounge, which overall has a much higher quality buffet at breakfast (at least in my experience). When I asked whether they had any smoked salmon or similar items like in Chicago, the attendant said, "no, we don't get as many people as the lounge in Chicago." Thought that was a strange response.
Dec 9, 2018, 8:29 pm
#139
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,822
2 private daybeds outfitted with Saks Fifth Avenue bedding
Dec 9, 2018, 8:49 pm
#140
Join Date: Jan 2015
Location: Texas
Programs: UA 1K, AA Platinum, Marriott Titanium
Posts: 327
Thanks
Dec 9, 2018, 9:09 pm
#141
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,822
Dec 12, 2018, 3:30 am
#142
Join Date: Mar 2010
Location: PIT
Programs: OZ Diamond, UA Gold
Posts: 9,913
How often does the menu change, and what time does lunch come out? Have a flight in Jan to IAD that leaves at 11:55 (connecting to UA Polaris). Would love to experience the lunch menu, but I guess that's not enough time... I'm sure breakfast will be fine though.
Dec 22, 2018, 9:42 am
#143
Join Date: Jan 2010
Location: Philadelphia, PA
Programs: United MP 1K, SPG Gold
Posts: 186
Really disappointed I couldn't enter the Polaris lounge, coming from nrt on NH F on a United code share ticket. It should definitely be open to at least code share flyers with United mileage plus members and some sort of status. The various rules for entry to clubs are so aggravating and hard to keep track of.
Dec 22, 2018, 10:57 am
#144
Join Date: Apr 2009
Location: Houston
Programs: UA GS 2.6MM & Lifetime UC, Qantas Platinum, Hilton Lifetime Diamond, Bonvoy Platinum, HawaiianMiles
Posts: 8,691
Don’t think it’s changed since opening, but was only there very briefly last night
Dec 23, 2018, 12:01 am
#145
FlyerTalk Evangelist
Join Date: Oct 1999
Posts: 11,468
Specifically I recall a seared tuna appetizer among the items being replaced.
Dec 23, 2018, 12:12 am
#146
FlyerTalk Evangelist
Join Date: Sep 2003
Location: Honolulu Harbor
Programs: UA 1K
Posts: 15,014
Really disappointed I couldn't enter the Polaris lounge, coming from nrt on NH F on a United code share ticket. It should definitely be open to at least code share flyers with United mileage plus members and some sort of status. The various rules for entry to clubs are so aggravating and hard to keep track of.
Dec 23, 2018, 11:04 am
#147
Join Date: Jan 2009
Location: IAH/EWR-LGA/MIA
Programs: UA Global Services 3.2 MM, Marriott Bonvoy Lifetime Titanium Elite, AA Exec Plat
Posts: 2,503
Really disappointed I couldn't enter the Polaris lounge, coming from nrt on NH F on a United code share ticket. It should definitely be open to at least code share flyers with United mileage plus members and some sort of status. The various rules for entry to clubs are so aggravating and hard to keep track of.
Jan 4, 2019, 8:22 pm
#148
Join Date: Sep 2010
Posts: 226
I just found this thread and read the whole thing before deciding to pose this question. We're flying in from SF connecting to the EZE flight. A friend is picking us up at the airport when we arrive and we're having lunch with her, then she'll drop us back off (Reducing our 9+ hour layover). Is there any storage for our carry-ons? I seem to recall that one lounge in IAD had that, but not sure if a) they still do or b) we can dump the carryons in a secure location in the Polaris lounge.
If not, we'll just take them with us, and take them through security again.
If not, we'll just take them with us, and take them through security again.
Jan 4, 2019, 8:33 pm
#149
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,822
Generally lounge have stopped doing this A few older lounges still have the area but it isn't secure and not encouraged. Have not seen any Polaris lounges has bag lockers.
Lockers at the IAH United Club -- not any more! states neither do the UCs at IAH.
And this states there are no public lockers at IAH.
Lockers at the IAH United Club -- not any more! states neither do the UCs at IAH.
And this states there are no public lockers at IAH.
Jan 4, 2019, 8:55 pm
#150
Join Date: Sep 2010
Posts: 226
Generally lounge have stopped doing this A few older lounges still have the area but it isn't secure and not encouraged. Have not seen any Polaris lounges has bag lockers.
Lockers at the IAH United Club -- not any more! states neither do the UCs at IAH.
And this states there are no public lockers at IAH.
Lockers at the IAH United Club -- not any more! states neither do the UCs at IAH.
And this states there are no public lockers at IAH.