Upgrading Seat/Seat Assignment on Codeshare flight
May 24, 2018, 12:48 pm
#1
Original Poster
Join Date: May 2018
Location: NY
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Upgrading Seat/Seat Assignment on Codeshare flight
Hi All - First post, so apologies if this is in the wrong place, please be gentle! 
I booked a UA flight RSW-MUC for first week July and apparently, I can't do anything about seats or upgrades as this flight is "Operated By SunExpress dba Eurowings". Any suggestions as to how I could book a seat or upgrade this flight? I tried calling Eurowings but no one ever answers.
TIA!
I booked a UA flight RSW-MUC for first week July and apparently, I can't do anything about seats or upgrades as this flight is "Operated By SunExpress dba Eurowings". Any suggestions as to how I could book a seat or upgrade this flight? I tried calling Eurowings but no one ever answers.TIA!
May 24, 2018, 1:36 pm
#2
Join Date: Apr 2004
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Welcome to FlyerTalk, TheStrongOne! If you used the United site to book this flight, a record locator for Eurowings (the six-character code for your reservation) should be available on the Reservations / View Reservations page. (This record locator is different from the United record locator.) You should be able to use the Eurowings record locator to go to the Eurowings website, then access your reservation through My Flight / View Booking.
Eurowings is not a member of the Star Alliance, so you will not be able to use United miles to upgrade.
I hope that helps! Please let us know what you find.
Eurowings is not a member of the Star Alliance, so you will not be able to use United miles to upgrade.
I hope that helps! Please let us know what you find.
May 24, 2018, 1:57 pm
#3
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Sometime it does not work with codeshare flights.
For example, I have an itinerary this weekend operated by 4 different *A members, all on a single PNR (016). One segment is a LX codeshare flight operated by AC, and I cannot select seat, not on UA, not on LX, and not on AC.
For example, I have an itinerary this weekend operated by 4 different *A members, all on a single PNR (016). One segment is a LX codeshare flight operated by AC, and I cannot select seat, not on UA, not on LX, and not on AC.
May 24, 2018, 4:52 pm
#4
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Join Date: Oct 2001
Location: Austin, TX
Posts: 21,396
Agreed, welcome to FT!
Furthermore, there’s no business class on the RSW-MUC route, and there’s no way to use United miles to upgrade to Premium Economy on any carrier.
OP: the operating carrier — Eurowings, in this case — is always responsible for handling seat assignments. This is true even though your ticket may have a United flight number. Not all Eurowings fares include the ability to select a seat for free, and their IT systems may not be able to handle charging for a seat assignment on a codeshare flight, so this may be difficult to do. You might want to check the Eurowings forum for other ideas about how to contact them, as there is nothing United will be able to do to help.
PS: In case you weren’t aware, this same information applies at the airport also. Do not try to check in with United. Instead, look for a counter labeled SunExpress or Eurowings.
OP: the operating carrier — Eurowings, in this case — is always responsible for handling seat assignments. This is true even though your ticket may have a United flight number. Not all Eurowings fares include the ability to select a seat for free, and their IT systems may not be able to handle charging for a seat assignment on a codeshare flight, so this may be difficult to do. You might want to check the Eurowings forum for other ideas about how to contact them, as there is nothing United will be able to do to help.
PS: In case you weren’t aware, this same information applies at the airport also. Do not try to check in with United. Instead, look for a counter labeled SunExpress or Eurowings.
