Thanks for the extensive report, Weatherboy. ^

I was seriously considering using Private Suite for my upcoming itinerary. MSY-IAH-LAX-SYD & return. I’m flying in Polaris on the TPAC segments. I mostly fly through IAD on TATL flights and so I haven’t been able to use a Polaris Lounge yet. I wasn’t going to use Private Suite on the outbound journey because I wanted to get a chance to use the Polaris Lounge.

However, I thought it might come in handy for my return flight, SYD-LAX-IAH-MSY, especially since I’ll only have one piece of carryon. I only have 2 hours in LAX before my IAH flight, so I probably wouldn’t have time to use the Polaris Lounge. I was thinking it might be worth the $375 to be picked up at the SYD flight, taken to the Private Suite for Immigration and TSA and, hopefully, Private Suite would then take me to my IAH flight. Is this possible? Do they take you to connecting flights?

Or, should I save the $375 and try to navigate LAX within the 2 hour timeframe from landing to my IAH departure? BTW, I do have GE.

Since I rarely transit through LAX, thanks for the heads up.

We’re on the plane from lax to ewr, so I thought I’d share our Private Suite experience.

In a word, fantastic. We took advantage of the $375 deal via United. A completely calm and relaxing couple of hours, and well worth the money. As I noted earlier, my wife has an ESA. We spent most of our time at the facility outside, in their large child/dog play area, just the two of us, enjoying San Pelligrino and chicken salad in the sun, while our dog had a ball playing with the toys in the doggie toy box. My wife even made a few putts on their mini-putting green. As previous posters have mentioned, the indoor space of the shared United lounge isn’t that exciting, but the outdoor area was so fantastic that it didn’t matter at all. The ride to the plane across the tarmac was of course a treat, but the real benefit of Private Suite was the calm, the not worrying about time, and most importantly the great outside space for the dog and for us. Even the LH FCT didn’t provide this, and with 62 degree, sunny weather at LAX, it was a memorable time. I doubt we’ll see this deal again, but it was completely worth it IMO, and we’d do it in a heartbeat.

There is a menu, but much more limited for the UA lounge than for the “normal” experience. I’ll post tomorrow what they sent me. That said, when I told them I had dietary issues that precluded me from any of the choices, they were happy to provide alternatives.

Edited to add: See menu below. As I said, clearly more limited than the main menu, but really, given the lounge situation, you're not showing up early to camp out for the food. They prepared for me a chicken salad sans chorizo, which we enjoyed on the picnic table outside. Divine!


United Private Suite Menu

i get the offer at least once a week. It’s annoying.