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Upgrades/Access to Polaris Global First since UA Ended Polaris Global First Sales

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Upgrades/Access to Polaris Global First since UA Ended Polaris Global First Sales

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Old Jul 22, 2018, 7:07 am
  #151  
 
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7/19 CDG-IAD, original flight status had 3/8 F seats assigned. Email from UA on 7/18 informed me of aircraft swap to new config 777.

I wonder how UA handled the 3 F passengers? I assume this means down grade from F to C.
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Old Jul 22, 2018, 9:07 pm
  #152  
 
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Global First

i know this isn’t really a Global Services question, but figured this would be a knowledgeable crowd. In September, I am scheduled to take a flight that is currently listed as a 3-class 777. As a global services flyer, what is the chance that I will be upgraded to a global first seat? Is there anything I can do to improve my chances? I still love those seats.



Last edited by WineCountryUA; Jul 24, 2018 at 10:52 pm Reason: move to exisiting thread
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Old Jul 22, 2018, 9:34 pm
  #153  
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Originally Posted by Cardiac Kid
i know this isn’t really a Global Services question, but figured this would be a knowledgeable crowd. In September, I am scheduled to take a flight that is currently listed as a 3-class 777. As a global services flyer, what is the chance that I will be upgraded to a global first seat? Is there anything I can do to improve my chances? I still love those seats.

Does the flight currently offer tickets for sale in First? If no, I think your odds as a GS on a paid Business fare are quite high.
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Old Jul 22, 2018, 9:54 pm
  #154  
 
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I don’t think they sell the Global First seats on any flights anymore. I think I read that here.
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Old Jul 22, 2018, 9:57 pm
  #155  
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Originally Posted by Cardiac Kid
I don’t think they sell the Global First seats on any flights anymore. I think I read that here.
It's sort of a muddle currently, depending upon when you're flying. You'll have to check inventories and fares for your particular flight.
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Old Jul 22, 2018, 10:54 pm
  #156  
 
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Originally Posted by Cardiac Kid
i know this isn’t really a Global Services question, but figured this would be a knowledgeable crowd. In September, I am scheduled to take a flight that is currently listed as a 3-class 777. As a global services flyer, what is the chance that I will be upgraded to a global first seat? Is there anything I can do to improve my chances? I still love those seats.



Please post your experience afterwards. I will have same situation on two trips in October and November, respectively, SFO-TPE. I am considering flying BR to avoid the 777-200s, but I will get less PQM that may impact my chance for an extra pair of GPUs next year..
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Old Jul 23, 2018, 7:34 am
  #157  
 
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Originally Posted by Cardiac Kid
i know this isn’t really a Global Services question, but figured this would be a knowledgeable crowd. In September, I am scheduled to take a flight that is currently listed as a 3-class 777. As a global services flyer, what is the chance that I will be upgraded to a global first seat? Is there anything I can do to improve my chances? I still love those seats.

There's a separate thread about this. Bottom line is that a new priority scheme is expected, but not yet announced.
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Old Jul 23, 2018, 11:31 am
  #158  
 
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Going to NRT and KIX next month. Any advice/guidance on how to get in the former Global First seats in advance? Will be paying full fare. TIA
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Old Jul 23, 2018, 10:28 pm
  #159  
 
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Originally Posted by CIT85
7/19 CDG-IAD, original flight status had 3/8 F seats assigned. Email from UA on 7/18 informed me of aircraft swap to new config 777.

I wonder how UA handled the 3 F passengers? I assume this means down grade from F to C.
This happened to me once in 2017. I had upgraded to F with a GPU. Last minute swap to Polaris config. GS agents in ORD were super apologetic about it, returned the GPU and gave me a $1500 voucher. I thought that was more than generous, as I was happy to be in the new config anyhow (direct aisle access being my main issue). Not sure if a paid F ticket would've received the same or something more specific to the value of tickets exchanged.
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Old Jul 24, 2018, 8:07 am
  #160  
 
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Originally Posted by manstein58
Going to NRT and KIX next month. Any advice/guidance on how to get in the former Global First seats in advance? Will be paying full fare. TIA
AFAIK, unless you are GS you can't do anything to get a GF seat before day of flight. Even then, they are allocated based on fare class of your ticket. If you are on a true F ticket, it would seem the odds are quite good. I would be curious when you purchased your ticket though. I think UA stopped offering them for sale a few weeks ago. If by full fare you mean J/C/D, then your odds should be better, but no guarantees. And of course, the plane actually assigned to your flight may not have FC.
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Old Jul 24, 2018, 9:18 am
  #161  
 
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[
Good morning all,
I am doubting about the purchase of non-stop EWR-GRU return on a sUA 3 class 777. First class is not for sale and when speaking to a 1K supervisor they told me that it is not clear to them how the upgrade process to ex first works. A 'different' department on day of departure allocates the seats. I am pretty positive there will not be a plane swap - these birds with heavy (and horrible) business have always been on this premium heavy route.
From previous posts I read that upgrades may be allocated to a combination of status and fare paid (which could make sense) - or non-revs ( which of course makes a lot of sense for UA employees - lol) - UA has a shameful monopoly over this route - a P class fare is above $6,500 USD and I do not feel like spending more for the "hope" of a better chance to GF seat.
Honestly I would have preferred a LH style handling - top fliers for free (GS) and a flat fare of XXX money for eveybody else.

My options are
1. book the EWR-GRU, enjoy polaris lounge for dinner and hope for an upgrade (or bite the bullet and sit in subpar c for $4,500 USD!) or
2. take a connecting flight to IAD (where there is no polaris lounge) and ride on a sCO 767 with better seat? - eventually, if I dig enough I may route through IAH where there is a polaris and a 767 to GRU
3. connecting through ORD makes no sense because apart from polaris lounge the same 3 class 777 flies to GRU

What would you recommend?

Thanks in advance for your kind reply,
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Old Jul 25, 2018, 3:47 pm
  #162  
 
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Originally Posted by cricketrun

My options are
1. book the EWR-GRU, enjoy polaris lounge for dinner and hope for an upgrade (or bite the bullet and sit in subpar c for $4,500 USD!) or
2. take a connecting flight to IAD (where there is no polaris lounge) and ride on a sCO 767 with better seat? - eventually, if I dig enough I may route through IAH where there is a polaris and a 767 to GRU
3. connecting through ORD makes no sense because apart from polaris lounge the same 3 class 777 flies to GRU
My experience in June between ORD and GRU I had requested the upgrade using cash and miles. Upgrade was done at the gate. On IAD-GRU and IAH-GRU a fair number of the 763s that have been converted to the Polaris hard product are being used. This also happened on my GRU-IAH leg in June.
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Old Jul 25, 2018, 11:21 pm
  #163  
 
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Originally Posted by cricketrun
[
Good morning all,
I am doubting about the purchase of non-stop EWR-GRU return on a sUA 3 class 777. First class is not for sale and when speaking to a 1K supervisor they told me that it is not clear to them how the upgrade process to ex first works. A 'different' department on day of departure allocates the seats. I am pretty positive there will not be a plane swap - these birds with heavy (and horrible) business have always been on this premium heavy route.
From previous posts I read that upgrades may be allocated to a combination of status and fare paid (which could make sense) - or non-revs ( which of course makes a lot of sense for UA employees - lol) - UA has a shameful monopoly over this route - a P class fare is above $6,500 USD and I do not feel like spending more for the "hope" of a better chance to GF seat.
Honestly I would have preferred a LH style handling - top fliers for free (GS) and a flat fare of XXX money for eveybody else.

My options are
1. book the EWR-GRU, enjoy polaris lounge for dinner and hope for an upgrade (or bite the bullet and sit in subpar c for $4,500 USD!) or
2. take a connecting flight to IAD (where there is no polaris lounge) and ride on a sCO 767 with better seat? - eventually, if I dig enough I may route through IAH where there is a polaris and a 767 to GRU
3. connecting through ORD makes no sense because apart from polaris lounge the same 3 class 777 flies to GRU

What would you recommend?

Thanks in advance for your kind reply,
This is exactly why it’s time to allow GF GPU upgrades on P and Z fare.
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Old Jul 25, 2018, 11:54 pm
  #164  
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FWIW, here's what's posted to jetstream.united.com in their July 2018 newsletter:



David
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Old Jul 26, 2018, 10:09 am
  #165  
 
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Just flew UA 960 FRA - ORD with family 3 of us on paid Business -P class - and 2 on Business saver award tickets. All 3 of us were upgraded to F at the gate. Found out about the upgrade only when we boarded and scanner kicked our Bus boarding pass out. Never asked for an upgrade
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