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Old Apr 25, 2018, 1:48 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: SPN Lifer
SFO Polaris Lounge Reopened - 4 January 2022

United Airlines Unveils United Polaris Lounge at San Francisco International Airport
Lounge is first of four United Polaris lounges expected to open this year

SAN FRANCISCO, April 25, 2018
-- Beginning April 30, customers traveling in United Polaris, the airline's international premium cabin travel experience, will be able to relax and dine prior to their travels or refresh upon arrival in the new United Polaris lounge at San Francisco International Airport (SFO) conveniently located in the International Terminal near Gate G92.
....
United Polaris Lounge at SFO Facts & Highlights
  • Two levels across more than 28,000 square feet
  • 440 seats
  • 19 different types of seating
  • 492 power outlets and 492 USB ports
  • 8 pieces of art by prominent Bay Area artists, all San Francisco Museum of Modern Art (SFMOMA) Society for the Encouragement of Contemporary Art (SECA) Art Award honorees
  • 5 private daybeds outfitted with Saks Fifth Avenue bedding
  • 8 luxurious shower suites, featuring rainfall showers and Soho House & Co's Cowshed Spa products
  • Personal valet services, including steaming garments
  • "The Dining Room" – a private restaurant style dining area with a menu designed by Chef Tritia Gestuvo, a California native, that blends international comfort foods — such as a traditional Chinese congee breakfast and hand-cut pappardelle pasta with mushroom ragout — with staples like the United Polaris Burger
  • A bistro-like buffet that includes a ramen noodle bar in the afternoon and additional unique-to-San Francisco treats that align with the flight schedule and destinations of United and Star Alliance partners
  • Cocktails inspired by the Bay Area, including the Mai Tai, invented in Oakland in 1944, and the Pisco Punch, featuring pisco which became all the rage during the California Gold Rush of 1849
....
For more photos of the United Polaris lounge at SFO, visit the United Newsroom
Originally Posted by djsflynn
... Also and for those interested, here's a link to download a PDF (10.5MB) copy of the Polaris SFO menus, as provided to media in the press pack: https://www.dropbox.com/s/jjv4i9s97g...0Menu.pdf?dl=0
Access to Polaris lounges (source):


update 29 Sept 2017, effective 1 Oct 2017
Trans-border flights (Canada, Mexico, ..) for UA and partner flights do not qualify

Departure: The airport you are leaving on an international J/F flight* from, i.e. SFO-TPE
Connecting: The airport to or from which you have a short-haul flight to connect to a longer flight, i.e. LAX-SFO-NRT or NRT-SFO-LAX
Arrival: The airport you arrive at after your long-haul flight, i.e. NRT-SFO

Hours - 6:30 a.m. – 10:30 p.m. daily
reportedly a la carte dining closes at 9PM

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SFO Polaris Lounge -- Reviews, Experiences, Q&A, ..

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Old Jun 5, 2019, 5:32 pm
  #646  
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Originally Posted by ryder1650
Arriving in Polaris and have another flight after; would like to take a shower at SFO. Is the arrivals lounge or the Polaris lounge better for showering? Not worried about food or anything else, just the shower experience.
Originally Posted by kirkwoodj
PL showers nicer, for sure. Arrivals Lounge quite dated, but still a welcome resource otherwise.
Actually I like the dated Arrivals showers better. Possibly some weird nostalgia on my part. My partner disagrees and prefers the PL.

Maybe try bth.
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Old Jun 7, 2019, 2:48 pm
  #647  
 
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Just had the best, unexpected, shower experience.

Separate shampoo and conditioner - yes!

Great hairdryer.

Able to use both showerheads for great water pressure.

Happy camper (well apart from the inconsiderate folks in the downstairs area who think we all want to hear their conversations - this used to be little known and very quiet *sigh as first world problem).
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Old Jun 9, 2019, 11:42 pm
  #648  
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Posted menu from 05/22/19:







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Old Jun 10, 2019, 1:11 am
  #649  
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Abbreviated photo walkthru of the buffet on 05/22/19:

Dessert (lemon raspberry tiramisu and almond chocolate chip bars):



Sliders (prosciutto brie + fig marmalade):



Charcuterie, cheeses and wraps:





DIY salad (4 additional prepared salads were served and available but photo is too blurry to post):



Hot dishes (in order: spring vegetable chicken soup, hoisin beef stir fry, chicken tikka masala, rice, samosas and vegetable lasagna):











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Old Jun 18, 2019, 4:26 pm
  #650  
 
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Apparently this location was named best business class lounge in the world by whoever voted in the Skytrax awards...
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Old Jun 18, 2019, 5:21 pm
  #651  
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Originally Posted by PsiFighter37
Apparently this location was named best business class lounge in the world by whoever voted in the Skytrax awards...
I wonder how much UA paid for that.
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Old Jun 18, 2019, 6:44 pm
  #652  
 
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Originally Posted by Kacee
I wonder how much UA paid for that.
For all Skytrax’s flaws and warts (and there are many) their World Airline Awards are not paid for. They come from the ratings given in passenger reviews. And airlines who are in with a chance of winning (not UA) encourage pax to write reviews.

As so many other Star airlines’ pax do write reviews. And it’s quite possible that those flying out of SFO on SQ, TK, LH, LX, NH and BR thought “blimey this is a nice lounge” and did a Top Star review for it

Herr’s the press release - https://hub.united.com/polaris-loung...638907631.html

UA also won “Best Business Class Seat in North America” and “Most Improved Airline in North America”.

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Old Jun 18, 2019, 7:44 pm
  #653  
 
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Originally Posted by usbusinesstraveller
Perhaps the most interesting tidbit from the PR is that it is stated the the IAD Polaris lounge will open next year.
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Old Jun 19, 2019, 12:05 am
  #654  
 
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I don't even think SFO is the best; of the network, I like ORD the most. LAX would be if it was 2x larger.
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Old Jun 19, 2019, 12:19 am
  #655  
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Originally Posted by Weatherboy
I don't even think SFO is the best; of the network, I like ORD the most. LAX would be if it was 2x larger.
Although I've only been to SFO and LAX, from what I hear SFO has the worst food of all the Polaris lounges.

The space is awfully nice. That alone does put it in the top rank of J lounges. If the food matched LAX it might legitimately make top 3 (or so).
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Old Jun 19, 2019, 4:47 am
  #656  
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Originally Posted by Kacee
Although I've only been to SFO and LAX, from what I hear SFO has the worst food of all the Polaris lounges.

The space is awfully nice. That alone does put it in the top rank of J lounges. If the food matched LAX it might legitimately make top 3 (or so).
I also have only been to LAX and SFO and I preferred LAX (but it was quiet rather than packed at SFO). I have been to SFO three times: on all occasions, I couldn't eat at the sit down as the wait was one hour +, which is ridiculous for an airline lounge. On the last occasion, there was barely anywhere to sit on the bar / buffet side.
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Old Jun 19, 2019, 7:39 am
  #657  
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Originally Posted by lhrsfo
II have been to SFO three times: on all occasions, I couldn't eat at the sit down as the wait was one hour +, which is ridiculous for an airline lounge.
If the buffet were better, that would matter much less.

Originally Posted by lhrsfo
On the last occasion, there was barely anywhere to sit on the bar / buffet side.
It's usually empty if you turn right. But I appreciate some may wish to be near the bar.
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Old Jun 19, 2019, 8:14 am
  #658  
 
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Connecting in SFO after a 6 hour flight from EWR before heading out on the AM SIN flight. Should arrive at the PL at around 9:15am (which will feel like after noon my time). Can I get lunch items in the restaurant at that hour?
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Old Jun 19, 2019, 11:47 am
  #659  
 
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Originally Posted by tarheelnj
Connecting in SFO after a 6 hour flight from EWR before heading out on the AM SIN flight. Should arrive at the PL at around 9:15am (which will feel like after noon my time). Can I get lunch items in the restaurant at that hour?
I've tried before, didn't work at SFO. Doesn't hurt to ask though?
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Old Jun 19, 2019, 4:56 pm
  #660  
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Originally Posted by tarheelnj
Connecting in SFO after a 6 hour flight from EWR before heading out on the AM SIN flight. Should arrive at the PL at around 9:15am (which will feel like after noon my time). Can I get lunch items in the restaurant at that hour?
Breakfast only.
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