Last edit by: SPN Lifer
SFO Polaris Lounge Reopened - 4 January 2022
Access to Polaris lounges (source):
update 29 Sept 2017, effective 1 Oct 2017
Trans-border flights (Canada, Mexico, ..) for UA and partner flights do not qualify
Departure: The airport you are leaving on an international J/F flight* from, i.e. SFO-TPE
Connecting: The airport to or from which you have a short-haul flight to connect to a longer flight, i.e. LAX-SFO-NRT or NRT-SFO-LAX
Arrival: The airport you arrive at after your long-haul flight, i.e. NRT-SFO
Hours - 6:30 a.m. – 10:30 p.m. daily
reportedly a la carte dining closes at 9PM
Related Threads:
Polaris Lounge Roadmap 2017-2018 (wiki) (thread)
EWR Polaris lounge -- Reviews, Experiences, Q&A, ...
IAD Polaris lounge -- Reviews, Experiences, Q&A, ...
ORD Polaris lounge -- Reviews, Experiences, Q&A, ...
IAH Polaris lounge (E11/12 - top fl) -- Reviews, Experiences, Q&A, ...
LAX Polaris Lounge -- Reviews, Experiences, Q&A, ...
SFO G UC closed, reopens as Polaris Lounge 30 Apr, old GFL is intl prem cabin lounge
Consolidated "Polaris Lounge Access Questions" Thread
Best SFO United Club?
United Airlines Unveils United Polaris Lounge at San Francisco International Airport
Lounge is first of four United Polaris lounges expected to open this year
SAN FRANCISCO, April 25, 2018
-- Beginning April 30, customers traveling in United Polaris, the airline's international premium cabin travel experience, will be able to relax and dine prior to their travels or refresh upon arrival in the new United Polaris lounge at San Francisco International Airport (SFO) conveniently located in the International Terminal near Gate G92.
....
United Polaris Lounge at SFO Facts & Highlights
For more photos of the United Polaris lounge at SFO, visit the United Newsroom
Lounge is first of four United Polaris lounges expected to open this year
SAN FRANCISCO, April 25, 2018
-- Beginning April 30, customers traveling in United Polaris, the airline's international premium cabin travel experience, will be able to relax and dine prior to their travels or refresh upon arrival in the new United Polaris lounge at San Francisco International Airport (SFO) conveniently located in the International Terminal near Gate G92.
....
United Polaris Lounge at SFO Facts & Highlights
- Two levels across more than 28,000 square feet
- 440 seats
- 19 different types of seating
- 492 power outlets and 492 USB ports
- 8 pieces of art by prominent Bay Area artists, all San Francisco Museum of Modern Art (SFMOMA) Society for the Encouragement of Contemporary Art (SECA) Art Award honorees
- 5 private daybeds outfitted with Saks Fifth Avenue bedding
- 8 luxurious shower suites, featuring rainfall showers and Soho House & Co's Cowshed Spa products
- Personal valet services, including steaming garments
- "The Dining Room" – a private restaurant style dining area with a menu designed by Chef Tritia Gestuvo, a California native, that blends international comfort foods — such as a traditional Chinese congee breakfast and hand-cut pappardelle pasta with mushroom ragout — with staples like the United Polaris Burger
- A bistro-like buffet that includes a ramen noodle bar in the afternoon and additional unique-to-San Francisco treats that align with the flight schedule and destinations of United and Star Alliance partners
- Cocktails inspired by the Bay Area, including the Mai Tai, invented in Oakland in 1944, and the Pisco Punch, featuring pisco which became all the rage during the California Gold Rush of 1849
For more photos of the United Polaris lounge at SFO, visit the United Newsroom
... Also and for those interested, here's a link to download a PDF (10.5MB) copy of the Polaris SFO menus, as provided to media in the press pack: https://www.dropbox.com/s/jjv4i9s97g...0Menu.pdf?dl=0
update 29 Sept 2017, effective 1 Oct 2017
Trans-border flights (Canada, Mexico, ..) for UA and partner flights do not qualify
Departure: The airport you are leaving on an international J/F flight* from, i.e. SFO-TPE
Connecting: The airport to or from which you have a short-haul flight to connect to a longer flight, i.e. LAX-SFO-NRT or NRT-SFO-LAX
Arrival: The airport you arrive at after your long-haul flight, i.e. NRT-SFO
Hours - 6:30 a.m. – 10:30 p.m. daily
reportedly a la carte dining closes at 9PM
Related Threads:
Polaris Lounge Roadmap 2017-2018 (wiki) (thread)
EWR Polaris lounge -- Reviews, Experiences, Q&A, ...
IAD Polaris lounge -- Reviews, Experiences, Q&A, ...
ORD Polaris lounge -- Reviews, Experiences, Q&A, ...
IAH Polaris lounge (E11/12 - top fl) -- Reviews, Experiences, Q&A, ...
LAX Polaris Lounge -- Reviews, Experiences, Q&A, ...
SFO G UC closed, reopens as Polaris Lounge 30 Apr, old GFL is intl prem cabin lounge
Consolidated "Polaris Lounge Access Questions" Thread
Best SFO United Club?
SFO Polaris Lounge -- Reviews, Experiences, Q&A, ..
#512
Suspended
Join Date: Sep 2014
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There is no love for Compass either if you read the "thoughts" about the food and service in the AC lounges.
Both Sodexo and Compass are in the institutional food business.
This is what some airlines want and also not to have to deal with staffing and food supply etc.
At least ORD Polaris has some great food and service, at least SFO Polaris has a great space and facilities....and those caramel brownie things.
Both Sodexo and Compass are in the institutional food business.
This is what some airlines want and also not to have to deal with staffing and food supply etc.
At least ORD Polaris has some great food and service, at least SFO Polaris has a great space and facilities....and those caramel brownie things.
#513
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#515
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#516
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It's a shame, given what a beautiful space it is. I just came back through LAX though, and I think I still prefer the *A lounge in TBIT. I really like the food that NZ-managed lounges manage to put out and the huge atrium is just so pretty. I haven't gotten to try sit-down dining at SFO, but it doesn't sound like I'm missing out on all that much.
#517
Join Date: Nov 2009
Programs: LY-PL, A3-*G
Posts: 1,680
TLV-SFO-SAN
Flying C TLV-SFO-SAN
Can I access the Polaris lounge in SFO although I am leaving from T3?
I assume the shower in the Polaris lounge is better than the arrival lounge?
Thank all (i'm quite excited about this)
Can I access the Polaris lounge in SFO although I am leaving from T3?
I assume the shower in the Polaris lounge is better than the arrival lounge?
Thank all (i'm quite excited about this)
#518
Join Date: Oct 2015
Location: SAN
Programs: 1K (since 2008), *G (since 1990), 1MM
Posts: 3,218
I am confused by the T3 reference. SFO-SAN is either out of the 60s or 70s gates and it is a short walk from the Polaris lounge. I had a shower and they gave me one of the mini deodorants. I have never used the Arrivals lounge at SFO so unable to provide a comparison.
I did use the dining option and had the asparagus soup that was really good and the pasta and the sauce was really good. My glass of red wine never arrived, despite the waitress being the one to suggest i have the wine.
The quiet suites are still problematic. Sunshine streaming in, awkward angle to the bed/seat, and up can hear every single conversation as the pax and staff go to the shower suites. I still love the Polaris lounge but wish they would put the quiet suites somewhere quiet, with no sunlight and flat beds.
Last edited by Aussienarelle; Nov 26, 2018 at 7:47 am
#519
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If I'd wait on someone and made the effort to suggest a particular dish or drink, and the patron ordered it, I would make darn sure they actually got it, and likely follow up with whether they liked it or not.
Sometimes I think UA hires their lounge waiters with the sole qualification of having NO EXPERIENCE as a waiter whatsoever.
#520
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#521
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Posts: 4,392
That's ridiculous.
If I'd wait on someone and made the effort to suggest a particular dish or drink, and the patron ordered it, I would make darn sure they actually got it, and likely follow up with whether they liked it or not.
Sometimes I think UA hires their lounge waiters with the sole qualification of having NO EXPERIENCE as a waiter whatsoever.
If I'd wait on someone and made the effort to suggest a particular dish or drink, and the patron ordered it, I would make darn sure they actually got it, and likely follow up with whether they liked it or not.
Sometimes I think UA hires their lounge waiters with the sole qualification of having NO EXPERIENCE as a waiter whatsoever.
#523
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#524
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Location: AVP & PEK
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Posts: 6,349
At least I have to give United credit for outsourcing operating the lounge: there's always one great excuse for any shortcomings.
#525
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Since this is all operated under the UA brand, they really ought to pay a little closer attention to how their contractor is performing.