Silver Fox

I might be imagining this, or indulging in wishful thinking, but if you are on the waitlist for a Polarised flight, can you use the lounge? I wouldn't have thought so but I thought someone asked this question before and the answer was yes.

villox

You need a confirmed Polaris boarding pass in order to access the lounge. Until the upgrade clears, unfortunately, you can't get in.

IAH-OIL-TRASH

No, the discussion centered on whether or not UA should have not opened the lounge for another month, not whether or not it was better than before the UC/SQ/BR was closed for renovation. Waiting/not waiting another month was the gist of my post. You're expanding into a larger discussion, which is fine but no need for the "absurd" comment in context of the discussion at the time. It is not "absurd" to say the lounge situation improved immediately in the SFO int'l terminal after the Polaris Lounge opened (relative to the day before). You can expand the discussion out to prior to renovation if you want to. That's a different, larger, discussion.

spearsba

I was there at breakfast on 2 May. I found it quite nice. The buffet carts had a nice selection as well as the table service had a nice omelet.

sfoeuroflyer

Do Star Alliance (such as SWISS) J pax get to use this lounge for international flights? Second is the staff the same surly, unhelpful crew that used to service this lounge when it was called the United Club.....never picking up dirty dishes, not cleaning lavs, not refilling food and snarling at the check in desk. In short all the UA trained behaviors.

windhund

Per https://www.united.com/web/en-US/con...ge/access.aspx
Yes, *A international F and J pax will get to use the Polaris lounge, though at point of departure only.

tomwhom

From EVA forum seems the sit-down service will be closed around 9:15PM, is this true? If yes means almost no EVA and SQ early AM J PAX would enjoy this service. I'm flying BR17 SFO-TPE 1AM tonight, maybe another reason to eat at Centurion first and then skip BR meal.

wco81

Anyone know if there's a contact email for the SFO PL?

Would be nice to get this confirmed.

Kacee

Please let us know. I was looking forward to checking out the burger next week before boarding BR17, but perhaps that's not in the cards . . . .

tomwhom

Sure I will report back. Nazdoom from Eva forum stated EVA opens SFO counter at least 5 hours before departure, so getting to SFO around 8pm may give you a shot. Not participating in TSA Pre✓ ® doesn't help either. Two month ago I have the same BR17 Friday AM flight and the * premium security line cost me at least 35 minutes while normal UA Pre✓ only takes about 10 minutes maximum:

" So I left the airport and returned in the evening. Per the signage that showed up later, the counter was supposed to open at 8:15pm (5 hours and 5 mimutes before departure, not 4 that is advertised). However they opened 10 minutes earlier (there were a half dozen J pax early). I actually got to the airport at 8 so this worked perfectly.

For those who want to checkin early for Polaris lounge access, note that their a la carte dining closes at 9:15pm. This means Eva pax in SFO can use the new Polaris Lounge but your time window to do a la carte dining is 1 hour less however long security and checkin takes (assuming youre checking in for your 1:20am flight at 8:15pm!). "

SFOrunner

Is it fair to say that the Polaris Lounge is significantly less busy than the Amex Centurion Lounge? I enjoy the food, especially the breakfast, w/ Amex...but the weekday crowds can be a bear.

SFO_FT

So a J pax traveling SFO to YVR on an AC operated flight gets access, but not a J pax traveling on a UA flight? Seems especially confusing for UA flights operated by ACand v.v.

bluedemon211

I don't think so. It is "long haul" so the AC flight does not qualify. Same rule as ORD PL.

Kacee

I don't think I'll be there before 10 or 10:30. Hoping Clear will help with security - should give cuts past the BP check. Right up there with GE as best $79 I ever spent.

tomwhom