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SFO Polaris Lounge -- Reviews, Experiences, Q&A, ..

SFO Polaris Lounge -- Reviews, Experiences, Q&A, ..

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Old May 10, 19, 11:23 am   -   Wikipost
Please read: This is a community-maintained wiki post containing the most important information from this thread. You may edit the Wiki once you have been on FT for 90 days and have made 90 posts.
 
Last edit by: WineCountryUA
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United Airlines Unveils United Polaris Lounge at San Francisco International Airport
Lounge is first of four United Polaris lounges expected to open this year

SAN FRANCISCO, April 25, 2018
-- Beginning April 30, customers traveling in United Polaris, the airline's international premium cabin travel experience, will be able to relax and dine prior to their travels or refresh upon arrival in the new United Polaris lounge at San Francisco International Airport (SFO) conveniently located in the International Terminal near Gate G92.
....
United Polaris Lounge at SFO Facts & Highlights
  • Two levels across more than 28,000 square feet
  • 440 seats
  • 19 different types of seating
  • 492 power outlets and 492 USB ports
  • 8 pieces of art by prominent Bay Area artists, all San Francisco Museum of Modern Art (SFMOMA) Society for the Encouragement of Contemporary Art (SECA) Art Award honorees
  • 5 private daybeds outfitted with Saks Fifth Avenue bedding
  • 8 luxurious shower suites, featuring rainfall showers and Soho House & Co's Cowshed Spa products
  • Personal valet services, including steaming garments
  • "The Dining Room" – a private restaurant style dining area with a menu designed by Chef Tritia Gestuvo, a California native, that blends international comfort foods — such as a traditional Chinese congee breakfast and hand-cut pappardelle pasta with mushroom ragout — with staples like the United Polaris Burger
  • A bistro-like buffet that includes a ramen noodle bar in the afternoon and additional unique-to-San Francisco treats that align with the flight schedule and destinations of United and Star Alliance partners
  • Cocktails inspired by the Bay Area, including the Mai Tai, invented in Oakland in 1944, and the Pisco Punch, featuring pisco which became all the rage during the California Gold Rush of 1849
....
For more photos of the United Polaris lounge at SFO, visit the United Newsroom
Originally Posted by djsflynn View Post
... Also and for those interested, here's a link to download a PDF (10.5MB) copy of the Polaris SFO menus, as provided to media in the press pack: https://www.dropbox.com/s/jjv4i9s97g...0Menu.pdf?dl=0
Access to Polaris lounges (source):


update 29 Sept 2017, effective 1 Oct 2017
Trans-border flights (Canada, Mexico, ..) for UA and partner flights do not qualify

Departure: The airport you are leaving on an international J/F flight* from, i.e. SFO-TPE
Connecting: The airport to or from which you have a short-haul flight to connect to a longer flight, i.e. LAX-SFO-NRT or NRT-SFO-LAX
Arrival: The airport you arrive at after your long-haul flight, i.e. NRT-SFO

Hours - 6:30 AM-1AM
reportedly a la carte dining closes at 11:15pm on Mon, Wed and Saturday while 9:15pm the rest of the week

Related Threads:
Polaris Lounge Roadmap 2017-2018 (wiki) (thread)
ORD Polaris lounge -- Reviews, Experiences, Q&A, ..
EWR Polaris lounge -- Reviews, Experiences, Q&A, ..
IAH Polaris lounge (E11/12 - top fl) -- Reviews, Experiences, Q&A, ...
LAX Polaris Lounge -- Reviews, Experiences, Q&A, ..
SFO G UC closed, reopens as Polaris Lounge 30 Apr, old GFL is intl prem cabin lounge
Consolidated "Polaris Lounge Access Questions" Thread
Best SFO United Club?
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Old Mar 5, 19, 4:18 pm
  #571  
 
Join Date: Jul 2016
Location: West
Programs: UA MP
Posts: 210
Looks like they've updated the hot buffet options. They have Five-spiced chicken, Israeli couscous, beef pasta, and grilled veggies.
No changes to a la carte, lame!




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Old Mar 12, 19, 1:13 pm
  #572  
 
Join Date: Sep 2015
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I'll be here for in a few weeks around 7pm for dinner...has the dining room menu changed? I remember the pasta, cioppino and a katsu bento box a few months ago.
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Old Mar 12, 19, 2:41 pm
  #573  
 
Join Date: Jul 2012
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Originally Posted by Troopers View Post
I'll be here for in a few weeks around 7pm for dinner...has the dining room menu changed? I remember the pasta, cioppino and a katsu bento box a few months ago.
Had Katsu Bento and crispy shrimp cakes on Sun 10MAR2019. Both were delicious as were their wine pairings, Riesling and rosé. You’re right about pasta and of course Polaris burger on the menu. I thought the service was good as well + extremely fast, like < 5min. Right after my seating, customers were turned away and told it would be a 20-30 minute wait due to full restaurant so beware.

This club is over twice the size of ORD Polaris. Very good experience in bar and showers too. Polaris lounge is one of the highlights of UA’s product, in this 1K’s experience.
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Old Mar 12, 19, 3:05 pm
  #574  
 
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Originally Posted by AirbusFan2B View Post
...Right after my seating, customers were turned away and told it would be a 20-30 minute wait due to full restaurant so beware...
Approximately what time was this? Just curious as to what times are the busiest (from those who have experienced such) in the SFO Polaris restaurant. Thanks! The GFL lounge was dead 1-3pm in the past - I was wondering if that carries through to the Polaris lounge. I'll be killing time there next month in the noon-4pm range.

Last edited by IAH-OIL-TRASH; Mar 12, 19 at 3:11 pm
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Old Mar 12, 19, 5:25 pm
  #575  
 
Join Date: Jun 2001
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Originally Posted by Troopers View Post
I'll be here for in a few weeks around 7pm for dinner...has the dining room menu changed? I remember the pasta, cioppino and a katsu bento box a few months ago.
Consider checking out Ben Schlappig's review of the lounge that he posted today. Near the start of that post are links to words and pictures about the buffet and the restaurant.
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Old Mar 12, 19, 5:25 pm
  #576  
 
Join Date: Mar 2007
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QUESTION: Flying SQ Business I have used the SFO Polaris lounge on the outgoing, can I use it as an arrival lounge on the SIN to SFO routing in SQ Business Class?
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Old Mar 12, 19, 5:44 pm
  #577  
 
Join Date: Nov 2012
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Originally Posted by bennettb View Post
QUESTION: Flying SQ Business I have used the SFO Polaris lounge on the outgoing, can I use it as an arrival lounge on the SIN to SFO routing in SQ Business Class?
No, you will not be able to use it. It's not an arrivals (or connecting) lounge for passengers flying on Star Alliance metal that is not United. You have to fly United Polaris on the return to the US to use it and in addition you need to have a connecting flight so you can enter in the Terminal.
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Old Mar 12, 19, 5:44 pm
  #578  
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Join Date: Apr 2013
Location: SFO
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Originally Posted by bennettb View Post
QUESTION: Flying SQ Business I have used the SFO Polaris lounge on the outgoing, can I use it as an arrival lounge on the SIN to SFO routing in SQ Business Class?
Nope. One of the downsides to flying a partner vs. UA on the return to SFO.
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Old Mar 12, 19, 6:04 pm
  #579  
 
Join Date: Jul 2012
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Originally Posted by IAH-OIL-TRASH View Post
Approximately what time was this? Just curious as to what times are the busiest (from those who have experienced such) in the SFO Polaris restaurant. Thanks! The GFL lounge was dead 1-3pm in the past - I was wondering if that carries through to the Polaris lounge. I'll be killing time there next month in the noon-4pm range.
Must have been right at 6pm top of the hour.
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Old Mar 15, 19, 1:09 pm
  #580  
 
Join Date: Sep 2012
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SFO PL question, mostly about the sit-down restaurant and the food.

I'm flying ORD-SFO-SYD, both departures same calendar day in Aug, all UA metal, Polaris SFO-SYD, so I know I should have PL access in ORD and SFO. Have about a 4hr layover in SFO so far too little time to leave for dinner. 1) is the food decent in the restaurant, and 2) any idea what the customer loads are currently like between about 7PM and 11PM? Obviously that's going to fluctuate, but curious.

None of my return legs are Polaris, so I know no access to PL on the return.
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Old Apr 2, 19, 12:18 pm
  #581  
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New Menu effective 4/2

New menu offered 4/2

Last edited by iwc; Apr 2, 19 at 12:28 pm
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Old Apr 2, 19, 12:19 pm
  #582  
 
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Originally Posted by iwc View Post
New menu offered 4/2


No further info?
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Old Apr 2, 19, 12:36 pm
  #583  
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Having trouble uploading the picture Sorry
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Old Apr 2, 19, 12:46 pm
  #584  
 
Join Date: Jan 2016
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Originally Posted by iwc View Post
Having trouble uploading the picture Sorry
Such a tease! But thanks for the note anyways. I'll be there in two weeks.
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Old Apr 8, 19, 4:15 pm
  #585  
 
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Would the dinner table service still be available at 10:30pm? TIA
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