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Old Apr 9, 2018, 9:25 am
  #16  
FlyerTalk Evangelist
 
Join Date: Aug 2015
Posts: 11,461
Seems to be a rendering issue with the different site versions. Try the app or changing to the 'Full Site United Airlines' with the link at the bottom of the page.

There is a related discussion here:
https://www.flyertalk.com/forum/unit...at-option.html
In2ishn likes this.
fumje is offline  
Old Apr 9, 2018, 9:34 am
  #17  
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Originally Posted by fumje
Seems to be a rendering issue with the different site versions. Try the app or changing to the 'Full Site United Airlines' with the link at the bottom of the page.

There is a related discussion here:
https://www.flyertalk.com/forum/unit...at-option.html
Correct ^

When viewing the "ugly looking" reservation, look for a link near the bottom of the screen that refers to the full site or full html version (or something like that) as after i tapped on that link, my reservation displayed correctly on my iPad
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Old Apr 9, 2018, 11:21 am
  #18  
 
Join Date: Jul 2010
Programs: UA Million Miler.
Posts: 110
I’m getting error messages when I try to upgrade using miles and co pay. Happening on both the iPad app, and also when I go to “full site” I think it’s a glitch with a recent app upgrade. Never experienced it before.

I sent a Nd a message to web support but have not received a reply yet.
ErikStratton is offline  
Old Apr 9, 2018, 11:44 am
  #19  
 
Join Date: Apr 2005
Location: Corpus Christi
Programs: UA, AA
Posts: 99
Well, who knew, goalie!!?? That took care of the problem. I thank you sooo much.
Jane361 is offline  
Old Apr 9, 2018, 12:23 pm
  #20  
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I have no idea why United.com defaults to the mobile version sometimes for iPads. Makes no sense at all.
joe_miami is offline  
Old Apr 9, 2018, 12:51 pm
  #21  
Moderator: Smoking Lounge; FlyerTalk Evangelist
 
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Posts: 28,878
Originally Posted by Jane361
Well, who knew, goalie!!?? That took care of the problem. I thank you sooo much.
My pleasure

Originally Posted by joe_miami
I have no idea why United.com defaults to the mobile version sometimes for iPads. Makes no sense at all.
Neither do I but one would think* that if you logged in to the desktop site, you were doing that for a reason the same that if you logged in using the mobile version, right?

*one would think as opposed to UA's I/T would think
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