Polaris - When is the appropriate time to ask for gel pillow (now on seat), pad & PJ?
Jul 7, 2018, 8:54 am
#78
Join Date: Mar 2012
Location: DEN
Programs: UA GS, Marriott Gold
Posts: 174
Also confirmed on UA38, SIN->LAX, earlier this week. I had never tried one before and thought it was a nice surprise. But admittedly at some point i was just annoyed I had another thing in my seat area to manage. It would fall down, no place to stash it etc. Yes a serious bummer I know. I'm going SFO->SYD tomorrow so maybe another try will be better.
UA2, SFO->SIN the previous week did not have it. If that data point helps.
UA2, SFO->SIN the previous week did not have it. If that data point helps.
Jul 9, 2018, 12:00 am
#82
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Join Date: Dec 2002
Location: Danville, CA, USA;
Programs: UA 1MM, WN CP, Marriott LT Plat, Hilton Gold, IC Plat
Posts: 15,715
I guess it is not relevant now, but I got burned once when they ran out after takeoff. So after that I always asked for the gel pillow as soon as I was seated. Never had a problem after that. There is never a convenient time so no reason to wait.
Jul 9, 2018, 1:02 pm
#86
A FlyerTalk Posting Legend
Join Date: Sep 2002
Location: LAX/TPE
Programs: United 1K, JAL Sapphire, SPG Lifetime Platinum, National Executive Elite, Hertz PC, Avis PC
Posts: 42,165
SFO NRT 7/7 gel pillow at every seat, I asked for mattress pad which was brought to me pretty quickly.
Sep 19, 2018, 11:11 am
#88
Join Date: Mar 2000
Location: Wayne, NJ USA
Programs: UA Million Miler, Lifetime United Club member
Posts: 2,174
Newbie Polaris etiquette
So please guide me as I am taking my first Polaris flight next week:
- when it it recommended that I ask for pajamas so I don't anger the FA?
- do I need to (or should I) ask for anything else? I think the gel pillow is now provided - is there still a mattress pad that can be requested?
- since I pre-ordered a Japanese meal, should I let them know this or wait for the FA to take the order and confirm it then?
- will they do a wine flight for me or is this going to make them angry?
- what's the best red they are serving these days?
- when do I get my Polaris bear? (wishful thinking ., . .)
Thanks.
- when it it recommended that I ask for pajamas so I don't anger the FA?
- do I need to (or should I) ask for anything else? I think the gel pillow is now provided - is there still a mattress pad that can be requested?
- since I pre-ordered a Japanese meal, should I let them know this or wait for the FA to take the order and confirm it then?
- will they do a wine flight for me or is this going to make them angry?
- what's the best red they are serving these days?
- when do I get my Polaris bear? (wishful thinking ., . .)
Thanks.
Last edited by elitefreak; Sep 19, 2018 at 11:12 am Reason: mistake
Sep 19, 2018, 11:20 am
#89
Suspended
Join Date: Jun 2018
Posts: 102
So please guide me as I am taking my first Polaris flight next week:
- when it it recommended that I ask for pajamas so I don't anger the FA?
- do I need to (or should I) ask for anything else? I think the gel pillow is now provided - is there still a mattress pad that can be requested?
- since I pre-ordered a Japanese meal, should I let them know this or wait for the FA to take the order and confirm it then?
- will they do a wine flight for me or is this going to make them angry?
- what's the best red they are serving these days?
- when do I get my Polaris bear? (wishful thinking ., . .)
Thanks.
- when it it recommended that I ask for pajamas so I don't anger the FA?
- do I need to (or should I) ask for anything else? I think the gel pillow is now provided - is there still a mattress pad that can be requested?
- since I pre-ordered a Japanese meal, should I let them know this or wait for the FA to take the order and confirm it then?
- will they do a wine flight for me or is this going to make them angry?
- what's the best red they are serving these days?
- when do I get my Polaris bear? (wishful thinking ., . .)
Thanks.
To answer your questions:
PJ’s - if your flight has them ask immediately after boarding - same for mattress pad
Meal - when they come to take your order during boarding
Wine flights seem to be gone but they will poor a small glass if you ask to try
Best red - LOL who knows every flight is different - my last flight home from England the two carts on either side of me had totally different wines - and none matched the useless menu....
AFAIK the bears are long gone.....
Sep 19, 2018, 11:52 am
#90
Join Date: Apr 2009
Location: Houston
Programs: UA GS 2.6MM & Lifetime UC, Qantas Platinum, Hilton Lifetime Diamond, Bonvoy Platinum, HawaiianMiles
Posts: 8,682
So please guide me as I am taking my first Polaris flight next week:
- when it it recommended that I ask for pajamas so I don't anger the FA?
- do I need to (or should I) ask for anything else? I think the gel pillow is now provided - is there still a mattress pad that can be requested?
- since I pre-ordered a Japanese meal, should I let them know this or wait for the FA to take the order and confirm it then?
- will they do a wine flight for me or is this going to make them angry?
- what's the best red they are serving these days?
- when do I get my Polaris bear? (wishful thinking ., . .)
Thanks.
- when it it recommended that I ask for pajamas so I don't anger the FA?
- do I need to (or should I) ask for anything else? I think the gel pillow is now provided - is there still a mattress pad that can be requested?
- since I pre-ordered a Japanese meal, should I let them know this or wait for the FA to take the order and confirm it then?
- will they do a wine flight for me or is this going to make them angry?
- what's the best red they are serving these days?
- when do I get my Polaris bear? (wishful thinking ., . .)
Thanks.