The only thing that gives me significant hope there is while C-EF is a painful walk it can be done entirely within security; the came can not be said for C<->A/B at EWR

(I had to run F20 to C17 at ORD after being released from an (emergency) inpatient hospital stay on a business trip where a late inbound from RIC and needed to catch the last flight home in order to make a surgery at home the next morning [wife still not happy that my response to “do we need to stop” at around the midpoint was “I’ll stop if I’m dead, not before then”, but I digress...and thankful for both agents for “stalling” just long enough to make that connection, even if I was coughing up a lung]

unfortunatelty, many don’t have/seethat option.

Often when I am looking at simple RTs from here in CVG, the only options I get involve connections anywhere from MCT (35 mins) to 55 mins, even when there are reasonable 1.5 - 2 hour connections also available. But if I want to price those, I need to book as a multi city (which, to be Honest, is fine by me but even for those same short connections sometimes books cheaper). However, many people don’t know that, plus it takes longer to look multi-city through the various hubs that make sense on my specific trip. Plus, why should I be forced to book longer. If I’m traveling on my own (not much these days, but it does happen on occasion), it’s also not about time saved - in fact, often, depending on line size and how long it takes the shuttle to show up, I can walk in pretty much the same amount of time. But shuttle is often more convenient.

I guess UA doesn’t really get that convenience aspect - that many people (though correct, not everyone) are more willing to pay, and even pay more, for products/services that have these customer conveniences as part of the deal then if they don’t.

I presume you are going to follow up to this with the stats backing that up. Would love to see those.

I’m no UA apologist, but this is just plain untrue. And even if EVERY flight to ORD was delayed that would be the fault of the originating airport that sent it off late, not ORD.

There was a time (I want to say mid 2012 through the end of 2013) where I ran the numbers on my own flights into/out of ORD and >95% were “delayed” by my standards and >80% were “delayed” by DOT standards. While ORD is still my least favorite hub to transit (even my wife has taken to calling it “Chicago O’Hell”), it has gotten much better in the past couple years; now my inbound is only delayed if my connection is near MCT and my outbound is only delayed if I’ve already been on the ground for 2+ hours....And I’m now on a first name basis with a couple of the club agents, which is never a bad thing IMO.

Used it once. It worked, though I don’t remember the timing (provided on app prior to ordering g) was under 20 mins. It’s always busy.

I like on a longer layover to do what is mostly a secret. If you sit at a table, they have menus and waiter service. Definitely not advertised, but we like doing that. Even know a couple of them who loves when we stop in with our toddler.

That could make sense - never paid attention to see if there are elevators around. Does EWR have that issue - I know there’s an elevator on the A side, though not sure about C,