Meola10

I guess we’ve come a long way wince 1999 when I was 9 years old and me and my family were denied boarding on an AA flight because I was wearing jeans. We were non-revs and I had to change my pants in order to board the flight.

Nihon_Ni

Lady #2 was spot-on in her assessment, but as a customer service rep she should have kept that opinion to herself unless she was enforcing a company policy.

Frankly, the whole pajama thing in public has gotten out of hand. I see people wearing bed clothes out in public and I find it gross. When you're on a long-haul flight and your seat becomes a make-shift bed, so I don't have issue with someone changing into PJs to sleep on-board, although I never do it.

Transpacificflyer

United is right to try and impose some standards. Part of the reason it has so many problems is that it flies a lot of ill mannered, uncouth slobs.
When you attract the lower quality type of customer, it is to be expected that there will be conflict and customer service issues. One can't have quality and improved customer service when one is at times managing a herd of swine. Setting some basic comportment standards is one way to encourage the trashy demographic to migrate to Spirit or Frontier or even American.

Some people think that they look fine. Unfortunately, what other people see and are forced to look at is a roll of flab popping out of the clothes, or someone's buttocks, particularly the crack part that is not clean. It is obvious that some people assume that having money or having upgraded or used points to purchase a business class seat means that they can do as they wish. That's not how it works.Nor does it mean that just because someone is in Y that they have to be subjected to the wardrobe choices of trailer park trash.

Have you considered that maybe that some people can pull it off while others cannot?

For non Thais, the TG PJs prove a challenge. Their version of large isn't going to fit most westerners. The end result isn't pretty.

Nothing to be proud of. In respect to safety, you are the person who will most likely die or be seriously disfigured if there is a crash. You will trip on your flip flops as you try to evacuate the plane and hinder the other pax. Planes have a tendency of fires after crashes. Read up on the injuries sustained at the crash at Phuket. Shorts and flip flop wearers suffered the worst injuries, especially burns.

And in respect to your apparel choice on the plane, you are a selfish individual. What makes you think the passengers who use the cabin want to experience your sweaty flesh drippings and skin shedding because you want to wear shorts? What makes you think you can impose your foot debris on others? Yes, I have seen similar on my flights. Sometimes they cut their toenails and leave the cuttings behind. Other times, I can see their nail fungus. Maybe that's not the case with you, but it's a question of hygiene. Please do take your business elsewhere. The airline can't tell you that as you would most likely be the first to cry discrimination, however, many customers select other airlines because of the general quality of United pax on some routes.

You will be discouraged from lingering in Hermes if you dress like a pig. They have a brand image which they protect. United will need to invest in its brand image if it ever seeks to recapture the quality customers it lost.
The company will not suffer if you go elsewhere. On the contrary, it will reassure other customers who have their dignity. Many Americans don't get it, but even in have not countries, passengers dress appropriately or with care when they fly. You will never see a morbidly obese slob in track pants with his butt crack exposed on a plane in Malaysia, or Thailand etc. as one does on a US carrier. There has been a dumbing down and a pandering to the lowest common denominator which is part and parcel of why there is social rot. One cannot provide improved service when one is servicing people who have no respect for others. Your comment shows that it's all about you. You don't care about anyone else, but you. That's fine. You can do that. However, be prepared for pushback if you impose on others.

transportprof

If you ever have to slide down the emergency exit chutes from an aircraft, you'll be going to the hospital afterwards due to that attire. @:-)

FlyfromDenver

Assume much ? I said "dress the way I want". But hey, I'll head down to Cherry Creek sometime soon and see how Hermes treats me and report back. Chances are good I'll hit The Container Store first because they give me 3 hours of free parking.

awayIgo

I don't get some of the responses on this thread. Personally, I do not care what the person next to me is wearing. If they are clean, if he doesn't smell and if he doesn't pick his toenails. ( been next to that) I am happy. I am sitting near the person--or seeing the the person. I am not marrying, going to dinner or anything else with them,

rankourabu

You really should read the travelbuzz thread Do you "dress up" to fly premium cabin?, the judgmentalism of some people is fascinating.
Trying to enforce the dress code of a bygone era in air travel is equivalent to

DCP2016

I WISH we went back to dressing up to fly IF AND ONLY IF airlines went back to the service levels, such as minimum 34 inches of legroom, wider seats, steak dinners, complimentary top shelf liquor, FA's that lived in the cabin instead of the galley, etc.

AStarr

Cotton-t-shirt with cotton undershirt - if the undershirt is visible that could be the culprit for such behaviour of the UA staff. Such a case is more than casual or pajamas and falls into the straight up "no that's trashy" category. However, if not visible, and could still reasonably pass for something that could be worn in public... eh, I dunno. It is United afterall and they do seem to go out of their way to be inhospitable to a not-insignificant portion of their customers... (though kudos to that gate agent for trying to hook you up even if the effort was sabotaged - nice to see some effort!)

LondonElite

Is that really a thing? You mean a wife-beater?

villox

On most long hauls, I and most of my fellow passengers spend as much time as possible sleeping. Unitedemphasizes sleep in all the Polaris marketing materials. Pajamas, by definition are highly appropriate sleep attire (and it doesn't sound like the OP was really wearing "pajamas" anyway).

Are we to accept that economy passengers who are already having to suffer in worse accommodations than those on the flight with a actual bed are now also supposed to dress even nicer than in business, even though they want to sleep too (likely much more uncomfortably)?

Unacceptable treatment by United employees.

lfcfan

Let's see... short haul i'll do jeans tshirt and maybe a sweater if it's cold. In fact a sweater is kinda necessary in a plane anyway.
Long haul, trackpants and the above. Have gone in the same way be it in coach or 1st. They can try to stop me of course. No one hasn't, yet.

My money is green (at least in the US) just like everyone else's. No one has the right to tell me, or even suggest, what my choice of clothing should be. The Neiman Marcus saleswoman never batted an eye at my sweats and tshirt or messy hair that day when I dropped 4+K on a Chanel bag for my wife's bday. And no United whoever is going to tell me otherwise as well.
Airline personnel is required to be in uniform, it isn't any of their business what I chose to wear. For all they know I could be the crown prince of Zamunda, incognito.

Whether they're trying to instill a semblance of brand consciousness image on their customers or any other reason, United has a lot to be apologetic for these days.

trm2

This story pisses me off. I didn't get pajamas on my polaris flight SYD - IAH on Monday.

Weez_1000

Who cares what someone else wears as long as its not offensive? If im flying 16+ or in her case 20+ hours I would wear the most comfortable thing i could find. I routinely fly in sweatpants and sweatshirts in Polaris on long haul flights

StuckinITH

By the same token, women should not wear dresses or skirts on a plane. And they should not wear nylons. My wife read an article many years ago that the worst burns in a plane that is on fire is to the legs of women wearing nylons. So, she travels in jeans or pants made in cotton material.

For my part, I don't think that the PJs provided by United are appropriate wear in a public place. I just wear the top as a sweat-shirt on top of my ironed long sleeves shirt.