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Dog dies on IAH-LGA after FA supposedly insisted pax store dog overhead

Dog dies on IAH-LGA after FA supposedly insisted pax store dog overhead

Old Mar 13, 18, 10:25 am
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Ari
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Dog dies on IAH-LGA after FA supposedly insisted pax store dog overhead

Well, less than 2 weeks into the implementation of the new rule for ESAMs, a PETC dies on a UA flight as a result of being put in an overhead bin. Story is that the FA made the pax put the PTEC there. I wonder if (1) the FA has been doing this to all pax the whole time and no other PETCs have died over the career of the FA or (2) if the new ESAM training wasn't done properly and confused this FA?

Everyone around here was so proud of UA for tightening the rules. Looks like they killed a dog in their zeal to implement new rules without taking the time to train their staff on the new rules. That, or the timing is very coincidental.

Heartbreaking: United Kills Another Dog (This Time In The Cabin) - One Mile at a Time
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Old Mar 13, 18, 10:33 am
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Sorry for the persons loss, but it is only related to the new rules in a comedians monologue.
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Old Mar 13, 18, 10:42 am
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Originally Posted by Ari View Post
Well, less than 2 weeks into the implementation of the new rule for ESAMs, a PETC dies on a UA flight as a result of being put in an overhead bin. Story is that the FA made the pax put the PTEC there. I wonder if (1) the FA has been doing this to all pax the whole time and no other PETCs have died over the career of the FA or (2) if the new ESAM training wasn't done properly and confused this FA?

Everyone around here was so proud of UA for tightening the rules. Looks like they killed a dog in their zeal to implement new rules without taking the time to train their staff on the new rules. That, or the timing is very coincidental.

Heartbreaking: United Kills Another Dog (This Time In The Cabin) - One Mile at a Time
Setting aside the fact that the flight attendant clearly lacked any capacity for critical thinking or rational thought (as evidenced by her direction to put the animal in the overhead), what if the carrier was too large to fit under the seat in front of the passenger? IMO the proper response in this case is to deplane the passenger with bags and animal, and arrange for proper transportation of the pet.

One wonders if this was neither a ESA nor service animal, but rather a small dog in a carrier, smuggled aboard by its owner without being declared to UA? That certainly happens, and despite the new rules, continues to happen.
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Old Mar 13, 18, 10:44 am
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I'm just going to note that this report is second hand. So it's two levels of hearsay as reported by OMAAT.

And even if true, it's not clear at all to me what this has to do with UA's new policy.
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Old Mar 13, 18, 10:59 am
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Originally Posted by Kacee View Post
I'm just going to note that this report is second hand. So it's two levels of hearsay as reported by OMAAT.

.
thats been going on a lot lately
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Old Mar 13, 18, 11:16 am
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Dog dies on IAH-LGA after FA supposedly insisted pax store dog overhead

Three people swear they heard a pax say "this luggage is a dog and it should not go overhead" and swear they heard an FA insist it must go overhead and dog would be fine.

​​​​​​Dog died. One person says FA said "I didn't know it was a dog" afterward.

See one pax story (content note: graphic photos) at https://m.facebook.com/permalink.php?story_fbid=1681985361861804&id=10000 1510687550 .

UA says they are investigating, agrees that there is a dead dog, and reiterates that dogs should not be stored overhead.

Pax also had a lap infant. Flashback to MASH finale ? Perhaps UA should publish a list of things which FAs may ask you to do which you must comply with under federal law and another list of crewmember instructions which you must ignore under federal law?
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Old Mar 13, 18, 11:27 am
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This is so sad. If the story is true, shame on the FA.
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Old Mar 13, 18, 11:27 am
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Originally Posted by Kacee View Post
I'm just going to note that this report is second hand. So it's two levels of hearsay as reported by OMAAT.

And even if true, it's not clear at all to me what this has to do with UA's new policy.
Yeah, who puts a dog in an overhead bin?
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Old Mar 13, 18, 11:32 am
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Obviously if true this is messed up but get off the damn plane if the FA is making you put your dog in the overhead.
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Old Mar 13, 18, 11:36 am
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Already being picked up by one high profile travel blogger:
https://thepointsguy.com/2018/03/dog...ad-bin-united/

...and now a second blog:
https://viewfromthewing.boardingarea...ad-bin-killed/

Last edited by tom911; Mar 13, 18 at 12:02 pm Reason: added second link
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Old Mar 13, 18, 11:36 am
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Sorry for the loss of the pet. The pax had a lap child and a pet with her? I am trying to understand how the pax was going to store necessary items for the infant under the seat in front of her and the pet under the seat in front of her. The logistics make my mind hurt.
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Old Mar 13, 18, 11:37 am
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United says:
This was a tragic accident that should never have occurred, as pets should never be placed in the overhead bin. We assume full responsibility for this tragedy and express our deepest condolences to the family and are committed to supporting them. We are thoroughly investigating what occurred to prevent this from ever happening again.
Heartbreaking: United Kills Another Dog (This Time In The Cabin) - One Mile at a Time
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Old Mar 13, 18, 11:46 am
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Originally Posted by hayzel7773 View Post
United says:
This was a tragic accident that should never have occurred, as pets should never be placed in the overhead bin. We assume full responsibility for this tragedy and express our deepest condolences to the family and are committed to supporting them. We are thoroughly investigating what occurred to prevent this from ever happening again.
Heartbreaking: United Kills Another Dog (This Time In The Cabin) - One Mile at a Time
Wow... quite a response. UA seems to be learning from the Dao incident, nearly a year on.
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Old Mar 13, 18, 11:49 am
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Totally shameful but consistent with inhumane pattern of this airline. Termination of employee, UA apology and major donation to animal welfare organization would be appreciated.
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Old Mar 13, 18, 11:52 am
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Originally Posted by dilanesp View Post
Yeah, who puts a dog in an overhead bin?
::raises hand:: It's not obvious to me, a non-dog owner, why a dog could go in cargo hold but not in overhead
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