Last edit by: WineCountryUA
Some resources on the topic
While self-diagnosis of food poisoning is difficult and self-identification of the source is equally difficult, if you feel UA may be the source, you can do some or all of the following
-- notify the the flight crew. While there isn't much the flight crew can do, unless you need immediate medical assistance, they can report your situation on arrival
-- Notify UA Customer Care or use your elite email contact.
-- Contract your primary care medical profession and ask for advice. Note some forms of food poisoning can be confirmed by tests.
-- Report the incident to health authorities at the departure locale
-- Consult the T&Cs of your travel insurance and/or credit card travel benefits to see if you have grounds for a claim
The vast majority of causes of food-borne illness will not cause symptoms to appear until well after ingestion.
Here's a chart from the FDA: https://www.fda.gov/food/resourcesfo.../ucm103263.htm
....
Your doctor should be able to tell you more about the likely time of infection.
Here's a chart from the FDA: https://www.fda.gov/food/resourcesfo.../ucm103263.htm
....
Your doctor should be able to tell you more about the likely time of infection.
...
First time that I had fever and food poisoning after the morning flight LAX-IAH two weekends ago. Customer Care put me to the United Airlines Corporate Insurance Department, mentioning there will be a claim reviewed by the department. What exactly is the department doing? ....
First time that I had fever and food poisoning after the morning flight LAX-IAH two weekends ago. Customer Care put me to the United Airlines Corporate Insurance Department, mentioning there will be a claim reviewed by the department. What exactly is the department doing? ....
-- notify the the flight crew. While there isn't much the flight crew can do, unless you need immediate medical assistance, they can report your situation on arrival
-- Notify UA Customer Care or use your elite email contact.
-- Contract your primary care medical profession and ask for advice. Note some forms of food poisoning can be confirmed by tests.
-- Report the incident to health authorities at the departure locale
-- Consult the T&Cs of your travel insurance and/or credit card travel benefits to see if you have grounds for a claim
Consolidated "I think I got food poisoning while traveling with UA", what can I do?
#91
Join Date: Jan 2006
Location: In between
Programs: UA 1K 1MM, SPG/Marriott Plat, Hertz PC
Posts: 564
Can't speak to the condition of other pax, but frankly I was focused on my own condition and that of my mother. I have zero insight if other passengers became ill or not.
#92
Join Date: Nov 2007
Location: Colorado
Programs: UA Gold (.85 MM), HH Diamond, SPG Platinum (LT Gold), Hertz PC, National EE
Posts: 5,648
#93
Join Date: Oct 2009
Programs: All of them, UA-Plat, 1MM*G
Posts: 881
Just to suggest that if you and your mother spent substantial time in the lav during this flight, you probably would have noticed if there were a lot of other J PAX doing the same thing. Since pretty much everyone gets the same salad and appetizer, there likely would have been a traffic jam of very uncomfortable people. Unless UA gets reports that there were other unrelated PAX who also became ill, the fact that two related PAX did become ill suggests strongly that the source of the illness was not UA's catering (unless it was a leftover meal from the DEN kitchen)>
#94
Join Date: Jan 2007
Location: Bellingham/Gainesville
Programs: UA-G MM, Priority Club Platinum, Avis First, Hertz 5*, Red Lion
Posts: 2,808
Possibly suspect either salmonellosis from the plane food or norovirus from somewhere along your travels ahead of the flight. It is possible that foodhandling on and up to the plane can contribute as well as improper refrigeration of the containers etc. (maybe left out a couple of plates or a head of lettuce too long, or had a contaminated leaf, etc.) Everyone also cultures/responds to bacteria challenges at different rates or not at all. There are a host of factors which can explain why only 2 people fell ill or had mild/delayed symptoms.
#95
FlyerTalk Evangelist
Join Date: Mar 2008
Location: body: A stone's throw from SFO, mind: SE Asia
Programs: Some of this 'n some of that
Posts: 17,263
#96
FlyerTalk Evangelist
Join Date: Sep 2003
Location: Honolulu Harbor
Programs: UA 1K
Posts: 14,997
Sorry - it would have been a very noticeable problem. If it affected your flight, it’s likely many others were likely to be affected. You can’t rule out other sources of the problems.
#97
Join Date: Feb 2008
Programs: 6 year GS, now 2MM Jeff-ugee, *wood LTPlt, SkyPeso PLT
Posts: 6,526
Traveled last week with my mother on UA960 EWR-FRA in C, and about 4 hours after dinner we both became violently ill and spent the remainder of the flight praying to the porcelain gods. No chance it was anything eaten before the flight, and the only common things we both ate on the flight were the salad and the smoked duck appetizer. Suffice it to say, I've never been so violently ill so quickly and was the personification of the walking dead for about 24hrs after arriving. Thankfully, the recovery was about as rapid as the onset, but goodness there had to be some funky growth (likely staph given the quick onset) on the food. This also isn't the first time this has happened to me on a UA flight; last experience was NRT-DEN a couple years ago. Shot a note to 1kVoice and received a $200 cert, but frankly I don't know if that's good or bad given that (fortunately) I've never been so ill in my life. Keen to hear the experience of others, and what the response has been from UA.
p.s. sorry you got stick, no fun, especially in J. This said, I don't blame UA here directly, they use food vendors just like OALs due, and it is Jersey, afterall....
#98
Join Date: Nov 2007
Location: Colorado
Programs: UA Gold (.85 MM), HH Diamond, SPG Platinum (LT Gold), Hertz PC, National EE
Posts: 5,648
My wife and I stayed at the Stanley Hotel years ago, had the same thing for dinner, and within 2 hrs both of us were violently ill, so much so we discussed getting a second room to allow both of us access to a bathroom full time that night. We hadn't seen each other in two weeks, so I'm pretty sure it was the dinner. Now maybe it was a curse for staying at the Stanley, as I'm a huge fan of The Shining, but who knows.
#99
Just because the OP got sick XX hours after eating on a plane we have not been provided any information about where the OP spent the prior 48 hours. Germs are everywhere and they could have picked up a virus practically anywhere unless they have been living a sterile bubble. I know it is easy to automatically blame food poisoning but diagnosing a single case of food poisoning without a very controlled environment is a bit like nailing jello to the wall.
#100
Join Date: May 2018
Programs: mileage plus
Posts: 5
food poisoning on United TLV to EWR
Several of us got food poisoning on our flight from TLV to EWR eating lamb chops in Business class. Upon serving us, within three hours several of us started to get the classic symptoms..quite severe for three days. United has some explaining to do ONCE AGAIN. We will see their response as this is not the first time on their International flight.
Also, can someone explain why the Flight Attendants abruptly serve us our meals within the first hour and then for Hours, non-existent unlike their competitors?? It really is comical but sad. So, the lady next to us requested later time and the reaction was a stone face. We are flying United less and less on business international and this is why.
Also, can someone explain why the Flight Attendants abruptly serve us our meals within the first hour and then for Hours, non-existent unlike their competitors?? It really is comical but sad. So, the lady next to us requested later time and the reaction was a stone face. We are flying United less and less on business international and this is why.
#101
Join Date: Jan 2016
Programs: UA 1K; *G, AA Plat
Posts: 1,700
If by several, you mean more than 2 passengers in business cabin who's travel paths are completely unrelated, not family members traveling together, and the only commonality between each other is that United flight, then, yes, I agree with you.
Was nothing said onboard? FA? Purser? If several were getting sick, I'm sure someone would have noticed something, especially if that meant the lavatories were tied up.
Care to explain the "Once again" comment? Once again usually indicates it's happened to you before? Yet welcome to Flyertalk lol.
The wiki in this thread lays out some advice as to who to contact and report things to, which I would highly encourage you to do.
Consolidated "I think I got food poisoning while traveling with UA", what can I do?
EDIT: The wiki doesn't. Sorry. Report to UA and to the NJ Department of Health since you landed in EWR. My bad.
Was nothing said onboard? FA? Purser? If several were getting sick, I'm sure someone would have noticed something, especially if that meant the lavatories were tied up.
Care to explain the "Once again" comment? Once again usually indicates it's happened to you before? Yet welcome to Flyertalk lol.
The wiki in this thread lays out some advice as to who to contact and report things to, which I would highly encourage you to do.
Consolidated "I think I got food poisoning while traveling with UA", what can I do?
EDIT: The wiki doesn't. Sorry. Report to UA and to the NJ Department of Health since you landed in EWR. My bad.
#102
Join Date: Nov 2010
Location: No. California
Programs: UA MP HH LTD
Posts: 2,038
I agree...some more info is required before we find guilt. Yes, food poisoning happens sometimes. But it is not easily proved. It is far easier to make blanket accusations without evidence, particularly on a first post.
And, as this appears to be food catered from TLV, wouldn't the caterer have the responsibility?
And, as this appears to be food catered from TLV, wouldn't the caterer have the responsibility?
#103
Join Date: May 2018
Programs: mileage plus
Posts: 5
No, it was the person behind me as well since we were served this particular entree. Food poisoning builds up slowly so we just coughed it up to normal chills but it really hit later on the flight. There is not much a FA can do by voicing our concerns as many of us know the service with UNITED is so so lacking now. Both of them were reading their books in front behind the curtains which a GS person told us is standard practice with UNITED on long trips. Sorry, but United deserves the rating near the bottom. We will fly other Business class Airlines to make a full judgment. Last time I fly with them on International routes.
That is a good point, I will let the other flyer know about reporting to the EWR Health related Agency in that region..I must say on a United Express Republic flight the Attendant was EXCELLENT..I told him he should be moved over to EWR to Europe routes.)
That is a good point, I will let the other flyer know about reporting to the EWR Health related Agency in that region..I must say on a United Express Republic flight the Attendant was EXCELLENT..I told him he should be moved over to EWR to Europe routes.)
#104
Join Date: Jan 2016
Programs: UA 1K; *G, AA Plat
Posts: 1,700
No, it was the person behind me as well since we were served this particular entree. Food poisoning builds up slowly so we just coughed it up to normal chills but it really hit later on the flight. There is not much a FA can do by voicing our concerns as many of us know the service with UNITED is so so lacking now. Both of them were reading their books in front behind the curtains which a GS person told us is standard practice with UNITED on long trips. Sorry, but United deserves the rating near the bottom. We will fly other Business class Airlines to make a full judgment. Last time I fly with them on International routes.
That is a good point, I will let the other flyer know about reporting to the EWR Health related Agency in that region..I must say on a United Express Republic flight the Attendant was EXCELLENT..I told him he should be moved over to EWR to Europe routes.)
That is a good point, I will let the other flyer know about reporting to the EWR Health related Agency in that region..I must say on a United Express Republic flight the Attendant was EXCELLENT..I told him he should be moved over to EWR to Europe routes.)
May we ask what entree you got? Normal off the menu or was it a special meal?