My trivial gripe. What's yours?
Mar 3, 2018, 7:33 pm
#31
Join Date: Sep 2009
Location: Houston
Programs: United 1K, Marriott Lifetime Platinum; Hyatt Diamond/GLOB
Posts: 738
Mar 3, 2018, 7:46 pm
#32
FlyerTalk Evangelist
Join Date: May 2001
Posts: 10,967
That thread did not end well in 2016: What's the Stupidest, Least Substantive UA-Related Thing to Complain About? [2016]
My: dirty / scratched up windows so I could not take good pictures
My: dirty / scratched up windows so I could not take good pictures
Mar 3, 2018, 11:12 pm
#33
Join Date: Apr 2017
Posts: 52
While I'm still new to 1k... I usually move the barrier and waltz on in - my issues arise when that happens (nobody on duty at the 1k barrier, only a single agent in the 1k/polaris check-in, dealing with "an issue" (e.g. something that will clearly take more than a few minutes). In that case, if I ignore the barrier, and go in anyway, I will wait and wait and wait... even when, 99% of the time, there are free and available agents in the next section over - none of the other agents will move over to the 1k area, even when there are 3-4 agents waiting around, with no customers - literally 10 feet away. It's infuriating.
Mar 4, 2018, 2:22 am
#34
FlyerTalk Evangelist
Join Date: Nov 2014
Location: MSP
Programs: DL PM, UA Gold, WN, Global Entry; +others wherever miles/points are found
Posts: 14,410
The napkins in first normally have a button hole size slit sewn in, and I always attach the napkin to my top button while eating to protect my clothing while eating. I've had at least a dozen pax and a couple FAs lament me for "cutting the napkins"...ummm no.
Trivial indeed but the struggle is real.
Trivial indeed but the struggle is real.
w, I've done that many times and never a comment.
Mar 4, 2018, 6:01 am
#36
Join Date: Dec 2016
Location: LAX
Programs: MVP100K, A-list, Marriott/IHG Plat, CHP525 Ticket Plat, CHP Solo Carpool 100K, Costco EXP, Tinder 1K
Posts: 820
It's sad UA has ONLY two meal options for INTL economy. And it has ALWAYS been chicken and vegetarian (like vegetarian pasta or that disgusting miso "ramen"). Sure, you get what you paid for, but serving passengers with only two choices that remain unchanged is just not humane. The sausage in the pancake is even shorter than my ringfinger. And the bread roll is a challenge for my teeth. I am not saying UA should keep up with EVA or Asiana, but please at least follow Delta's standards, give INTL Y passengers a third choice that is not chicken or vegan.
Mar 4, 2018, 6:12 am
#37
FlyerTalk Evangelist
Join Date: Mar 2008
Location: body: A stone's throw from SFO, mind: SE Asia
Programs: Some of this 'n some of that
Posts: 17,263
Mar 4, 2018, 7:19 am
#38
Join Date: Apr 2009
Location: LAX
Programs: UA Plat MM, CM Plat, Amex Plat, Hertz CP, Hyatt Globalist, SPG Gold, Vons Club
Posts: 6,851
Grumpy older Flight Attendants on USA Asia (and visa versa )whom really don't care to serve or do anything more than the required minimum, thusly staying in the galley the whole flight unless their summoned. Especially when they give you stink eye for asking for something.
Mar 4, 2018, 7:35 am
#39
FlyerTalk Evangelist
Join Date: Apr 2006
Location: Los Angeles, California
Programs: United, American, Delta, Hyatt, Hilton, Hertz, Marriott
Posts: 14,801
Mine is about SFO and only related to United, because I hear it in T-3. It’s that annoying message that ends in “help us keep our airport secure.” I cannot stand the way she says “secure”; it’s very annoying, beyond irritating. It’s nice clear English up to that point, then she butchers the word “secure.” It can’t just be me. Something needs to be done.
Mar 4, 2018, 8:13 am
#40
Join Date: Dec 2008
Location: Chicago IL US
Programs: UA 1K; National Executive Elite; Hertz PC & Hotels Galore
Posts: 946
While I'm still new to 1k... I usually move the barrier and waltz on in - my issues arise when that happens (nobody on duty at the 1k barrier, only a single agent in the 1k/polaris check-in, dealing with "an issue" (e.g. something that will clearly take more than a few minutes). In that case, if I ignore the barrier, and go in anyway, I will wait and wait and wait... even when, 99% of the time, there are free and available agents in the next section over - none of the other agents will move over to the 1k area, even when there are 3-4 agents waiting around, with no customers - literally 10 feet away. It's infuriating.
I've had the experience however of being next in line at the 1K/Polaris desk and having an available agent from the Premier Access check-in call me over to their side instead of stepping over to the 1K side. This requires me ducking a couple of ropes (in my case with skis and 2 other bags) and checking in using the do it yourself machine. Convenient, yes, but kind of a PITA and defeat the purposes of the 1K line -- DYKWIA???
In the spirit of keeping this thread light-hearted, props to UA for their check in layout at DEN. Next to NRT F, it's one of the best layouts in the world in terms of spreading the line out and relieving passenger anxiety/stress.
Mar 4, 2018, 8:31 am
#41
Join Date: Dec 2017
Location: Richmond, VA
Posts: 32
Mine is about SFO and only related to United, because I hear it in T-3. It’s that annoying message that ends in “help us keep our airport secure.” I cannot stand the way she says “secure”; it’s very annoying, beyond irritating. It’s nice clear English up to that point, then she butchers the word “secure.” It can’t just be me. Something needs to be done.
Mar 5, 2018, 6:00 am
#43
Original Poster
Join Date: Feb 2005
Location: TPA
Programs: UA Global Services 3MM, Hyatt Lifetime Globalist
Posts: 2,927
Except that they would not write about it in a travel forum. We do not keep our boarding passes but when we read that some people kept all of them since their first flight, my wife was thinking how sad that she did not do that. Would have been many since 1960. She did keep the one for the one time she flew on the Concorde in 1994. But she does keep a list of all the airports she had flown in in the world.
Mar 5, 2018, 6:04 am
#44
Join Date: May 2012
Location: Orange County, CA
Programs: United GS, MM, Hyatt Globalist, Hilton Diamond
Posts: 598
Mine is about SFO and only related to United, because I hear it in T-3. It’s that annoying message that ends in “help us keep our airport secure.” I cannot stand the way she says “secure”; it’s very annoying, beyond irritating. It’s nice clear English up to that point, then she butchers the word “secure.” It can’t just be me. Something needs to be done.
Mar 5, 2018, 7:01 am
#45
Join Date: Jan 2016
Programs: UA 1K; *G, AA Plat
Posts: 1,700
I've observed that usually those 3-4 folks waiting around are 2-3 contract workers who take in bags from pax using the self check in kiosk and who have no access to the reservations computers behind the desk, plus maybe 1 UA agent floating from station to station dealing with any pax issues (if the 1 UA agent isn't tied up elsewhere which is the case a lot of the time).
I've had the experience however of being next in line at the 1K/Polaris desk and having an available agent from the Premier Access check-in call me over to their side instead of stepping over to the 1K side. This requires me ducking a couple of ropes (in my case with skis and 2 other bags) and checking in using the do it yourself machine. Convenient, yes, but kind of a PITA and defeat the purposes of the 1K line -- DYKWIA???
In the spirit of keeping this thread light-hearted, props to UA for their check in layout at DEN. Next to NRT F, it's one of the best layouts in the world in terms of spreading the line out and relieving passenger anxiety/stress.
I've had the experience however of being next in line at the 1K/Polaris desk and having an available agent from the Premier Access check-in call me over to their side instead of stepping over to the 1K side. This requires me ducking a couple of ropes (in my case with skis and 2 other bags) and checking in using the do it yourself machine. Convenient, yes, but kind of a PITA and defeat the purposes of the 1K line -- DYKWIA???
In the spirit of keeping this thread light-hearted, props to UA for their check in layout at DEN. Next to NRT F, it's one of the best layouts in the world in terms of spreading the line out and relieving passenger anxiety/stress.
You know, Windows and all that 