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Dog "incidents" in UA terminals; Slow Response Gives Paws {Consolidated]

Dog "incidents" in UA terminals; Slow Response Gives Paws {Consolidated]

Old Jun 30, 18, 9:59 am
  #61  
 
Join Date: Apr 2012
Location: BOS
Programs: AA EXP (AC), DL/UA G (SC/UC), Marriott LTP, Hyatt Exp, Uber Diamond
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That poor dog...

The bag also looked a like a pet carrier in the video, but I didn't see the yellow tag UA now gives out. Then again, if you can't be bothered to clean up after your dog, I guess you can't be bother to pay $125 each way either
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Old Jun 30, 18, 11:43 am
  #62  
 
Join Date: Oct 2003
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Originally Posted by UK Stages View Post
it was this past sunday afternoon, super bowl sunday, at terminal C newark, gate 111. a pomeranian wearing a “service animal” vest pooped on the carpet in front of the boarding lanes. nobody was in that immediate area because the flight was delayed. the human who was accompanying the “service animal” fled the scene, carrying the offending pooch away in a small bag without attempting a cleanup. a waiting passenger immediately got up and told the gate agent, who made a call, presumably to maintenance or facilities or whatever department one calls to report a feat of doggy derring doo.

the same passenger who reported the poop immediately stood guard and made sure nobody wandered into the area. he was great… really calm… never once got hot under the collar. after about twenty minutes, a pilot wandered by and the passenger asked him if maybe he could get somebody to tend to the mess. the pilot went back to the gate agent, who made another call, but apparently she was barking up the wrong tree because nobody came to clean it up.

then the pilot saw a cleaning guy, somebody wearing a “lisbon cleaning services” shirt. he pleaded with him to clean it up… the cleaning guy said he would dispatch somebody with gloves. in the meantime, he rolls a garbage can and a recycling bin into the vicinity and rearranges the boarding lanes ever so slightly so nobody can get near the area. or so he thought. at least one person did walk through the poop zone and another dragged a rolling bag through, taking some incremental excrement with him. to be fair, though, he did walk through lane #2, so i suppose he should have known better.

about ten minutes later (a half hour or so after the dog did his business), somebody arrives... gloveless.

there is much discussion and negotiation between the two cleaning professionals… and much surveying of the area. the gloveless wonder takes a wet rag and applies it directly to the dog treat by attaching it to the end of a swiffer sweeper type device and presses down and scrapes. this is exactly the opposite of what i would have done, but, heck, i didn’t have any gloves either. (there’s a lot of stuff in my carry on - life on the road can be ruff, after all - but i don’t carry a pooper scooper or latex gloves. if the dog needed to charge his iPhone, however, i would have been ready to assist.)

so the guy scrapes and presses down hard, which essentially grinds the doggy doo deep into the carpet. then he disposes of the rag. then he comes back with a mop (i kid you not) and he proceeds to mop up the carpet while pressing down hard. (i’m no cleaning pro, but I didn’t know mops could be used on carpet… the things you learn as a frequent flyer!) this continues for a minute or three during which he manages to spread what’s left of the dog’s surprise (and no delight) over an area of about five or six square feet. he looks at the mop, he looks at the “clean” area, nods with a satisfied smile and places the mop back in his cart, perhaps to be used again on some other unsuspecting surface.

forgive me while i rant (although i realize some might consider this dogma), but i thought this response was kind of crappy… not only did they take a half hour to clean up the carpet after this dog did his business, but they left the carpet smelly and stained and riddled with bacteria. what they needed was some of that super absorbent industrial dry powder that is made specifically for cleaning up things like this and other unpleasantness. and then they needed to cordon off the area until they shampooed it and sanitized it.

that’s the leash they could do, in my opinion.

the flight left about three hours late, after a gate change. i didn’t stick around to see what the peacock did.
Reminds me of the time a dog walker thought it was cool to let their dog do their business on our lawn. Now I love Dogs but think its the responsibility of the owner to clean up after their pooch or at least apologize to the Gate Agent and ask for someone to clean up the mess. Just like at Starbucks when I accidentally spilled my drink and then I told the Barista about it and apologized and she cleaned it up and made a new drink,

We have to take responsibility for our Dogs and if you can't tend to the dog's needs then perhaps you are not meant to own a dog especially not cleaning up after it. I do have some choice words for the owner who just let it go and did not even acknowledge that their dog made a mess but that is not for this Forum(:
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