Enhanced Flight Status msg to Inform Passengers on Delays (now mostly systemwide?)
Feb 4, 2018, 8:19 pm
#47
Join Date: May 2013
Posts: 3,361
The UAX carriers have their own ops centers so I wouldn’t expect this data to be incorporated until after this is rolled out for all mainline flights.
Feb 5, 2018, 11:32 am
#48
FlyerTalk Evangelist
Join Date: May 2007
Location: Houston
Programs: UA Plat, Marriott Gold
Posts: 12,693
Has the pilot program at IAH ended already? On board the delayed UA721 IAH-MIA waiting for MX to placard a bin inop and write it up the books, but the website is giving this BS despite all crew on board:
Feb 5, 2018, 12:54 pm
#49
Join Date: Apr 2009
Location: SFO
Programs: UA 1K/MM, AA GLD
Posts: 1,708
Feb 5, 2018, 2:39 pm
#50
Join Date: Aug 2010
Location: KEWR
Programs: Marriott Platinum
Posts: 794
Most likely the late arriving F/A's discovered the broken overhead bin while performing preflight checks or during boarding thus the late call to maintenance. Had the inflight crew arrived as scheduled, its a safe bet this minor MX issue would have been resolved well before you ever step foot on the aircraft.
Feb 5, 2018, 7:30 pm
#53
Suspended
Join Date: Jan 2018
Programs: UA Premier Silver
Posts: 311
Did some research for you. The pilots were there on time, your F/A's came in 2:33 late from another flight - so yes the inbound crew was late. Not really BS in this case.
Most likely the late arriving F/A's discovered the broken overhead bin while performing preflight checks or during boarding thus the late call to maintenance. Had the inflight crew arrived as scheduled, its a safe bet this minor MX issue would have been resolved well before you ever step foot on the aircraft.
Most likely the late arriving F/A's discovered the broken overhead bin while performing preflight checks or during boarding thus the late call to maintenance. Had the inflight crew arrived as scheduled, its a safe bet this minor MX issue would have been resolved well before you ever step foot on the aircraft.
May 14, 2018, 11:30 am
#54
FlyerTalk Evangelist
Join Date: May 2001
Posts: 10,967
Checked In: Reservation Changed - but nothing is changed
My flight today is delayed due to inbound aircraft from ORD (WX). On my united.com main page, it says in the Check-In Box:
***
but it looks like my PNR has not been changed. If I click on the View Updated Reservation Details under the box, it actually displays a box for me to put in the name and locator briefly then it displays the same box as above again.
It seems maybe the system is testing the condition based on the flight, not the actual change in the PNR? Anyone else seeing this?
***
Checked In: Reservation Changed
Flight DelayYou are confirmed on both your original flight and a later flight in case you miss you connection.
***but it looks like my PNR has not been changed. If I click on the View Updated Reservation Details under the box, it actually displays a box for me to put in the name and locator briefly then it displays the same box as above again.
It seems maybe the system is testing the condition based on the flight, not the actual change in the PNR? Anyone else seeing this?
Jun 2, 2018, 5:45 am
#57
Join Date: Feb 2016
Location: EZE
Programs: UA Gold,Delta Gold Bonvoy Titanium Elite, HH Diamond , AA Platinum, EENational, Hyatt Globalist
Posts: 1,548
1st time I have seen this
A detailed description of the delay and what they have done to resolve it. Color me impressed. The UA app is by far my favorite airline app.
Last edited by WineCountryUA; Jun 2, 2018 at 3:16 pm Reason: moved to exisiting thread
Jun 2, 2018, 5:52 pm
#58
FlyerTalk Evangelist
Join Date: May 2001
Posts: 10,967
Funny thing I can imagine a computer generated voice announcing this.... I wonder if the description is computer generated or someone typed in all this.
Jun 2, 2018, 6:24 pm
#59
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,850
And earlier post, has a similiar tone --- https://www.flyertalk.com/forum/29375603-post30.html
Jul 1, 2018, 7:39 pm
#60
Join Date: Oct 2009
Location: South Carolina
Programs: UA LT Gold, American Kettle, Hertz #1 Presidents Circle, Marriott LT Platinum
Posts: 927
An actual informative flight status update
We are flying ORD->AMS in August, so I've been stalking the seat maps to see how often a flight with Polaris Seats are actually being used. I just looked at tonights flight and saw it was delayed and had the following status message.
"Status: Unfortunately your inbound plane has been diverted to Detroit. We have reassigned your flight a new plane in order to enable the earliest departure time. Please be sure to check your flight status on the United app or at united.com/flightstatus."
An actual message that gives you information of a useful manner.
Now the next question of course, if why did the inbound end up in Detriot? Weather most likely.
"Status: Unfortunately your inbound plane has been diverted to Detroit. We have reassigned your flight a new plane in order to enable the earliest departure time. Please be sure to check your flight status on the United app or at united.com/flightstatus."
An actual message that gives you information of a useful manner.
Now the next question of course, if why did the inbound end up in Detriot? Weather most likely.