Over Entitled? (are Gold and/or MMer benefits too rich?)
Jan 15, 2018, 1:45 pm
#16
Join Date: Nov 2013
Location: PHX, SEA
Programs: Avis President's Club, Global Entry, Hilton/Marriott Gold. No more DL/AA status.
Posts: 4,422
But couldn't the argument be made that other airlines already do this and UA is simply catching up? Take EVA for example. There's a "Business class" lounge and there's a "*G lounge" and then there's a "Eva Diamond Lounge".
So when UA completes it's Polaris, there would be a "United Club for vouchers and *G", a "Business class / Polaris Lounge". Unfortunately no "GS/GFL lounge" anymore.
So when UA completes it's Polaris, there would be a "United Club for vouchers and *G", a "Business class / Polaris Lounge". Unfortunately no "GS/GFL lounge" anymore.
Jan 15, 2018, 2:02 pm
#17
FlyerTalk Evangelist
Join Date: Sep 2003
Location: Honolulu Harbor
Programs: UA 1K
Posts: 15,016
You’re complaining about something that isn’t changing (which you’re free to do, but don’t imply it’s a. downgrade).
as far as recent history goes, the Polaris lounges (whenever they manage to open) are an upgrade for long-distance Business customers.
Last edited by IAH-OIL-TRASH; Jan 15, 2018 at 2:54 pm
Jan 15, 2018, 2:37 pm
#18
Join Date: Aug 2008
Location: PHL
Programs: UA 1K 1MM, Marriott Gold, IHG Platinum, Raddison Platinum, Avis Presidents Club
Posts: 5,268
Silver, Gold, etc should be compared to similar status on other airlines. Arbitrarily picking something like when you can choose E+ seems like a strange way to value the status level. I find things like lounge access far more valuable but that is standard across all gold in the alliance. Actually, you could say UA gold is UNDER-valued since we cannot access UA lounges on domestic flights but everyone else in the alliance can.
I do think Platinum and 1K are undervalued. UA seems to value RPUs and GPUs extremely high, probably equiv to a full price F or J ticket where in reality many RPU's would have been CPUs and GPUs still have a "w" copay and still go unused.
I do think Platinum and 1K are undervalued. UA seems to value RPUs and GPUs extremely high, probably equiv to a full price F or J ticket where in reality many RPU's would have been CPUs and GPUs still have a "w" copay and still go unused.
Jan 15, 2018, 2:44 pm
#19
Join Date: Apr 2012
Location: ORD
Programs: United 100K, Etihad Gold, Marriot Platinum, Hilton Gold
Posts: 578
Somebody has to sit in the E+ Seats, should be the golds or higher. If they strip that benefit, all of the E+ seats will be filled with people on Economy "basic" tickets. Also note without E+ I am a full free agent.
Jan 15, 2018, 2:58 pm
#21
FlyerTalk Evangelist
Join Date: Aug 2009
Location: ZOA, SFO, HKG
Programs: UA 1K 0.9MM, Marriott Gold, HHonors Gold, Hertz PC, SBux Gold, TSA Pre✓
Posts: 13,811
Jan 15, 2018, 3:01 pm
#22
Join Date: Mar 2011
Location: MFR
Programs: UA 1K 1.9MM, Hilton Gold, Marriott Gold
Posts: 2,883
Look, it’s one thing to come on here and say something like “if UA doesn’t fix their IRROPS for elites and/or J/F pax, they’re going to lose my business.” Or maybe “UA would stand to get a lot more of my business if they implemented X Air’s new policy.” But to completely dream up the internal financial workings of a major global airline, deem (imagine) that they are being too generous with their FF program, and start tossing out specific devaluations to solve the “problem” is borderline trolling. Period....
Jan 15, 2018, 3:11 pm
#24
Join Date: Aug 2017
Location: LAS
Programs: 3 MMer
Posts: 458
How's bout they remove a couple of seats and put in a lav that I can turn around in?
Last edited by WineCountryUA; Jan 15, 2018 at 3:34 pm Reason: innappropriate comment removed
Jan 15, 2018, 7:33 pm
#25
A FlyerTalk Posting Legend
Join Date: Jun 2005
Posts: 57,568
No one is forcing people to read and post in this thread, last time I checked.
Jan 16, 2018, 6:42 am
#26
Join Date: Oct 2013
Location: ORD
Programs: UA Silver, Marriott Platinum/LT Platinum, Hilton Gold
Posts: 5,594
Don't Plat also get a couple of RPUs? And higher RDM multiplier?
If you get rid of Plat, there is a pretty big gap between Gold and 1K. 50,000 miles and $6K in spend is a big hurdle without incremental benefits.
I don't really agree with the premise that Gold benefits are too rich, but regardless, I don't think getting rid of Plat makes much sense.
If you get rid of Plat, there is a pretty big gap between Gold and 1K. 50,000 miles and $6K in spend is a big hurdle without incremental benefits.
I don't really agree with the premise that Gold benefits are too rich, but regardless, I don't think getting rid of Plat makes much sense.
Remember, there was no Plat on pmUA and we all got along just fine. I was only ever Premier Exec back then. Happy with those benefits and never felt compelled to go the extra mile for 1K. After the merger, and some of the benefit decreases, I was Plat and 1K for several years, before settling comfortably into Gold because I don't find Plat to be worth it. My point was just that Gold benefits may seem too high because there isn't enough differential between Gold and Plat. I'd be fine with increasing Plat benefits and keeping the status too. Maybe throw a couple GPUs in there or something.
Jan 16, 2018, 2:02 pm
#28
A FlyerTalk Posting Legend
Join Date: Aug 2003
Programs: UA 1K 1MM (finally!), IHG AMB-Spire, HH Diamond
Posts: 60,173
Credit card holders who board with (or even ahead if they scrum the line) of Gold are over entitled.
GS is the status that needs to be actively reviewed and improved/maintained again and again to be “world class”. My last transpac they weren’t even given first boarding privileges out of SFO.
GS is the status that needs to be actively reviewed and improved/maintained again and again to be “world class”. My last transpac they weren’t even given first boarding privileges out of SFO.
Jan 16, 2018, 3:05 pm
#29
Join Date: May 2004
Location: US
Programs: UA Lifetime Gold, IHG Gold, Marriott Gold
Posts: 973
I dont want any talk from any one about downgrading MM Gold benefits especially the Star Gold. I am now very close, should get lifetime gold by end of February. This is only thing which sets United apart from DL and AA. Pointsguy and other publications hold Mileageplus in high regard just for this.. I hope they dont change Gold benefits at all.
Jan 16, 2018, 4:22 pm
#30
Join Date: Feb 2006
Location: Verdi, NV, SFO & Olympic (aka Squaw )Valley.
Programs: Ikon Pass Full + AS Gold + Marriott Titanium + Hilton Gold. Recovering UA Plat. LT lounge AA+DL+UA
Posts: 3,823
As a UA G since January 1 I've flown four flights and spent $1,000. I don't fly on UA to Hawaii anymore (due to their domestic 777 planes with the call buttons in the arm rests), and prefer a 737 over a RJ to Tahoe. On either flight would not have received an upgrade to be on an inferior plane.
Living near SFO I want to spend money on UA, but they have to offer a reasonable value proposition to earn my business.
Living near SFO I want to spend money on UA, but they have to offer a reasonable value proposition to earn my business.
Last edited by WineCountryUA; Jan 16, 2018 at 11:17 pm Reason: removed response to deleted content