United Consolidated Compensation Thread [Archive]
May 2, 2019, 5:31 am
#1021
Join Date: Feb 2017
Programs: United GS; AA EXP; Marriott Ambassador
Posts: 174
I don't think that they can credit miles to your aeroplan account instead, but you may ask.
May 5, 2019, 3:46 pm
#1022
Join Date: Dec 2015
Location: MSP/ORD
Programs: UA 1MM/GS, Marriott Lifetime Platinum
Posts: 318
Today, 10 minutes before boarding was to start, United cancelled UX 4384 ORD-PWM due to what the app called “a crew scheduling issue”. I asked a Club agent and she was told that a crew member didn’t show.
I was surprised they would cancel for this, rather than delay and re-juggle crew. Thoughts?
I was put on the next flight, which leaves 4+ hours later. Am curious whether anyone would consider asking for some miles or something here for the inconvenience, since this was neither weather nor mechanical, or whether that would be inappropriate.
I was surprised they would cancel for this, rather than delay and re-juggle crew. Thoughts?
I was put on the next flight, which leaves 4+ hours later. Am curious whether anyone would consider asking for some miles or something here for the inconvenience, since this was neither weather nor mechanical, or whether that would be inappropriate.
May 5, 2019, 4:03 pm
#1023
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,850
May 5, 2019, 4:55 pm
#1024
Join Date: Feb 2005
Location: CLE, DCA, and 30k feet
Programs: Honors LT Diamond; United 1K; Hertz PC
Posts: 4,162
Customer Care wrote back and generated an ETC at the upper end of my crystal ball -- no offer for out-of-pocket reimbursement, etc. -- not that I'm surprised or disappointed. The "sorry for the inconvenience but it's better than crashing" tone was a little strange but que sera, sera. I'm less dissatisfied.
May 6, 2019, 7:12 pm
#1025
Join Date: Dec 2015
Location: MSP/ORD
Programs: UA 1MM/GS, Marriott Lifetime Platinum
Posts: 318
May 8, 2019, 3:21 pm
#1026
Join Date: Aug 2008
Location: DCA, IAD (not BWI if I can help it)
Programs: UA 1MM 1K, Marriott Gold, Hyatt Explorist, status-free on AA, AS, B6, DL, WN, Amtrak, etc.
Posts: 1,481
Got $100 for WiFi being completely inop--the unitedwifi.com home page wouldn't even load--on an EWR-SFO flight after sending a polite note to 1KVoice.
May 9, 2019, 8:59 am
#1027
Join Date: Mar 2013
Location: LBB
Programs: UA 1K 1MM ★G | Marriott LTT | Hilton ♦ | Hertz PC | Global Entry TSA Pre ✓
Posts: 2,820
Surprising ... I was comped $250 for broken wifi on SFO-MCO last year... proactively... and as a 1K at that time. Wonder why there is such a disparity in compensation. Just curious... do you have the wifi subscription? I have had it for a year... maybe they comp us better if that's the case...? Thoughts?
May 9, 2019, 12:49 pm
#1028
Join Date: Mar 2009
Posts: 2,295
Flew IAD to SFO and the DirecTV was down essentially the whole flight (searching for satellite). Received $200 ETC as gold.
May 11, 2019, 8:19 am
#1029
Join Date: Aug 2008
Location: DCA, IAD (not BWI if I can help it)
Programs: UA 1MM 1K, Marriott Gold, Hyatt Explorist, status-free on AA, AS, B6, DL, WN, Amtrak, etc.
Posts: 1,481
Surprising ... I was comped $250 for broken wifi on SFO-MCO last year... proactively... and as a 1K at that time. Wonder why there is such a disparity in compensation. Just curious... do you have the wifi subscription? I have had it for a year... maybe they comp us better if that's the case...? Thoughts?
May 12, 2019, 12:20 pm
#1030
Moderator: Mileage Run, United Airlines; FlyerTalk Evangelist
Join Date: Jan 2004
Location: The City/Honolulu
Programs: UA 3MM; Hyatt Glob*****; Hilton Diamond
Posts: 14,473
$500 travel certificate for a broken business seat EWR-SFO. The FAs really tried to keep me comfortable by building a legrest out of a carryon and padded with quilts and a pillow and then manually put the seat in the lay flat position later.
May 16, 2019, 3:36 pm
#1031
Join Date: Jul 2015
Location: San Francisco
Programs: UA MM Plat, UA 1MM, Hilton Lifetime Gold, Marriott Gold, Hertz Gold, CLEAR, AS MVP Gold
Posts: 3,618
Well no WiFi or Entertainment system on a delayed SFO-IAD yesterday. Emailed CC will see what happens. In the past I have never gotten anything near some of the numbers I have seen posted above.
May 16, 2019, 3:40 pm
#1032
Moderator: Midwest, Las Vegas & Dining Buzz
Join Date: Jun 2001
Location: Chicago, Illinois
Posts: 17,976
Some of the numbers I have seen here are unbelievable. When I contact GS, they may give me a voucher for $25 or 50, but nothing near what I have seen here. I'd be curious as to what they give you.
May 17, 2019, 1:09 am
#1033
Join Date: Mar 2015
Location: NYC (Primarily EWR)
Programs: UA 1K / *G, Marriott Bonvoy Gold; Avis PC
Posts: 9,005
Offered $200 or 10K miles for a 5.5-hour delay on EWR-SFO. Added that as one last thing to gripe about in my email to 1kvoice...that is absolutely insulting to me.
May 17, 2019, 6:45 am
#1034
Join Date: Mar 2013
Location: LBB
Programs: UA 1K 1MM ★G | Marriott LTT | Hilton ♦ | Hertz PC | Global Entry TSA Pre ✓
Posts: 2,820
Considering they offer 1K more for broken entertainment on that flight, yes that's insulting. Hopefully you didn't miss an int'l connection as a result.
May 17, 2019, 7:22 am
#1035
FlyerTalk Evangelist
Join Date: Nov 2007
Location: Denver • DEN-APA
Programs: AF Platinum, EK Gold, AA EXP, UA 1K, Hyatt Globalist
Posts: 21,600
3 hour delay on OTH (North Bend OR)-SFO which misconnected to SFO-LAX. Arrived LAX 3.5 hours late.
$150 ETC for each of 3 non status pax
$150 ETC for each of 3 non status pax