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-   -   how does United ship premier kits to US citizen members living/working in Asia? (https://www.flyertalk.com/forum/united-airlines-mileageplus/1887056-how-does-united-ship-premier-kits-us-citizen-members-living-working-asia.html)

geometry Jan 8, 18 10:43 am

how does United ship premier kits to US citizen members living/working in Asia?
 
how does United ship premier kits to US citizen members living/working in Asia? (specifically, Japan and Hong Kong)

both still have not received their 1K and Gold cards... just wondering if it's time to call UA and request them to re-send them again?

thanks!

thejaredhuang Jan 8, 18 1:42 pm

Yes they do, mine shipped on Dec 28, but I requalified in November. Takes about 4-6 weeks.

geometry Jan 8, 18 2:04 pm


Originally Posted by thejaredhuang (Post 29266510)
Yes they do, mine shipped on Dec 28, but I requalified in November. Takes about 4-6 weeks.

so they all ship at the same time? the one with 1K reached re-qualified by reaching the mileage requirement way back in June... the Gold re-qualified back in September.

do they just come in regular airmail?

Exleftseat Jan 8, 18 2:41 pm

I never really pay attention to when the kit arrives but it's shipped from an address in Europe just like my Club card which was mailed from Germany.

Kannai Jan 8, 18 3:14 pm

Did you check on mystatus.united.com? It should say when they shipped. I'm in the Tokyo area and I qualified in Sept. and my kit shipped on Dec. 22 according to the website. As thejaredhuang writes, it should take four to six weeks. Oddly (?), mine arrived Dec. 29, so either I got lucky or the shipping date was wrong.

geometry Jan 8, 18 3:29 pm


Originally Posted by Kannai (Post 29266928)
Did you check on mystatus.united.com? It should say when they shipped. I'm in the Tokyo area and I qualified in Sept. and my kit shipped on Dec. 22 according to the website. As thejaredhuang writes, it should take four to six weeks. Oddly (?), mine arrived Dec. 29, so either I got lucky or the shipping date was wrong.

Thanks! I just checked... the 1K one said it was shipped November 23. the gold one said it was shipped Dec 5. Guess a call to United is necessary tomorrow. :(

CaptainMiles Jan 9, 18 9:16 am


Originally Posted by geometry (Post 29266997)
Thanks! I just checked... the 1K one said it was shipped November 23. the gold one said it was shipped Dec 5. Guess a call to United is necessary tomorrow. :(

I don't see anything there about shipping. It is in some hidden menu, or has mine not shipped yet? I qualified on 12/14.

thejaredhuang Jan 9, 18 11:50 am


Originally Posted by geometry (Post 29266606)
so they all ship at the same time? the one with 1K reached re-qualified by reaching the mileage requirement way back in June... the Gold re-qualified back in September.

do they just come in regular airmail?

When I was going up the chain I got separate cards about 2 months after I qualified for each tier. UA ships them in batches, for those that qualify to a higher tier before June/July they'll ship a new card before the year ends. If you are staying on the same tier they will ship it between December and late January.


Originally Posted by CaptainMiles (Post 29270151)
I don't see anything there about shipping. It is in some hidden menu, or has mine not shipped yet? I qualified on 12/14.

Checky mystatus.united.com and look in the top right corner.

CaptainMiles Jan 9, 18 8:30 pm


Originally Posted by thejaredhuang (Post 29270860)
Checky mystatus.united.com and look in the top right corner.

https://cimg8.ibsrv.net/gimg/www.fly...fe7dfa622a.png

fumje Jan 9, 18 9:03 pm


Originally Posted by CaptainMiles (Post 29272687)

The 'Shipped!' notice should be where it tells you to 'Keep your profile up to date', but as noted in the other thread it's inconsistently appearing.

dvs7310 Jan 9, 18 9:05 pm

Depends where in Asia you're address is. For Japan, they ship from Japan now, used to be from Europe. But it takes them ages to ship and arrive for whatever reason, fortunately these days, having to show the physical card has been the exception rather than the rule.

geometry Jan 9, 18 9:36 pm


Originally Posted by fumje (Post 29272772)
The 'Shipped!' notice should be where it tells you to 'Keep your profile up to date', but as noted in the other thread it's inconsistently appearing.


when I logged into both accounts yesterday, the shipped date were showing... for some strange reason, they no longer appear in the same spot. (the spot now just tells me to update profiles) very strange.....

wpcoe Jan 10, 18 6:06 am

FWIW, mystatus.united.com is not showing any shipping info for my account either. I live in Thailand, reached Gold status in November 2017, and have not received anything.

thejaredhuang Jan 10, 18 10:58 am


Originally Posted by 1984SW (Post 29273914)
FWIW, mystatus.united.com is not showing any shipping info for my account either. I live in Thailand, reached Gold status in November 2017, and have not received anything.

I hit my milestone in November and wasn't shipped til Dec 28th. For qualifying that late expect it to ship in the last month or this month.

pmlflyer Jan 10, 18 1:11 pm

Made gold in June 2017 and only received the package till Jan 2018. UA is very efficient. Wonder when ill get my Plat stuff.....


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