Jan 1, 2018, 9:57 pm

FlyerTalk Forums Expert How-Tos and Guides

Welcome to this thread to ask your basic, simple questions about United Airlines, its operations, or the MileagePlus program. We know that the airline is complex and we’ve created this thread for new and veteran members to ask those basic questions about United Airlines that you think must have an easy answer but just can’t find it or aren’t sure where to look.

UA Moderator Team
Ocn Vw 1K, l'etoile, J.Edward, goalie, Pat89339, WineCountryUA

These are the two rules for this thread:

Use this thread for a simple, basic question. Moderators may move posts to other threads if the question deserves its own thread.
Any member who can post a constructive, patient answer is welcome to reply.

Generally, there are not long discussions of an issue in this thread. If it appears that is needed, the posts will be moved to an existing thread or used as the start of a new separate thread.

Additional tools for members seeking information about MileagePlus:

United MileagePlus Master Wiki

"New" United Airlines Forum Glossary

Here is a link to recent previous threads:
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2017]

Have a Simple Question About United Airlines/MileagePlus? Ask Here [2016 Part II]

Have a Simple Question About United Airlines/MileagePlus? Ask Here [2016 Part I]

Have a Simple Question About United Airlines/MileagePlus? Ask Here [2015 -Part II]...

Have a Simple Question About United Airlines/MileagePlus? Ask Here [2015 Thread]...

Have a Simple Question About United Airlines/MileagePlus? Ask Here [2018]

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Oct 12, 2018, 6:37 pm

#1426

WineCountryUA

Moderator: United Airlines

Join Date: Jun 2007

Location: SFO

Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat

Posts: 66,852

Quote:

Originally Posted by sethMCOflyer

If I book an economy award ticket on Lufthansa and then business availability opens up, do I need to pay a change fee in addition to the points/tax delta?

Yes, and if there are other non-UA flights on the itin they need to be rebook from new inventory also. It is basically a replacement ticket, not a changed ticket.

Quote:

Originally Posted by Polytonic

Is there an easy way to figure out whether a ticket sold by an OTA is a bulk/consolidated fare? ...

Pre-purchase, you will need to ask the OTA. If you can get the full fare rules, it should be stated.

Post purchase, you look on united.com.

If you purchase, many OTA have a 24-hour free cancellation window.

Oct 12, 2018, 11:25 pm

#1427

Exleftseat

Join Date: Dec 2005

Location: Japan

Posts: 5,577

Am I doing something wrong? Whenever I sign in from Japan a "classic" UA page shows up with location : Japanese Yen, language English. Where did the
regular website go?

Oct 13, 2018, 12:22 am

#1428

an1030

Join Date: Mar 2014

Location: Canada

Posts: 78

Does anyone know where I can find seat reviews for the 777-200 I will be taking to HK (UA895) this Tuesday (Oct 16 2018)? I am definitely missing something as I cannot seem to find it in any of the configurations I have searched for online.

Oct 13, 2018, 12:56 am

#1429

Kacee

A FlyerTalk Posting Legend

Join Date: Apr 2013

Location: PHX

Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)

Posts: 56,454

Quote:

Originally Posted by an1030

Everything You Wanted to Know About Where to Sit on a pmUA 3-Cabin 777 Version 2

Further explained here:

https://www.flyertalk.com/forum/unit...my-2018-a.html

an1030 likes this.

Oct 13, 2018, 1:01 am

#1430

WineCountryUA

Moderator: United Airlines

Join Date: Jun 2007

Location: SFO

Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat

Posts: 66,852

Quote:

Originally Posted by an1030

See Everything You Wanted to Know About Where to Sit on a pmUA 3-Cabin 777 Version 2

This is an older 3-class aircraft with 2-4-2 business class and 3-3-3 economy -- this aircraft configuration will be phased out within the next year.

If you are seeing something that does not match this, then see https://www.flyertalk.com/forum/unit...my-2018-a.html -- this may mean the newer configuration is a possibility.

an1030 likes this.

Oct 13, 2018, 3:39 pm

#1431

an1030

Join Date: Mar 2014

Location: Canada

Posts: 78

Looks like it is the interim 772 seating arrangement.

I am reading that sometimes the plane may change configurations within the last few days??? Unless it has the same number of seats, would this not be a problem for their passengers???

Edit - reading more carefully while still on the go, am I to understand that it is just a placeholder and the actual plane I fly on will actually not be of this configuration?

Last edited by an1030; Oct 13, 2018 at 4:21 pm

Oct 13, 2018, 5:03 pm

#1432

EmailKid

Moderator: Budget Travel forum & Credit Card Programs, FlyerTalk Evangelist

Join Date: Aug 2002

Location: YYJ/YVR and back on Van Isle ....... for now

Programs: UA lifetime MM / *A Gold

Posts: 14,429

Quote:

Originally Posted by an1030

Hybrid map is specifically so that it will not be a problem - i.e. no phantom seats on final, but if more dense configuration is used, then seat will magically appear.

an1030 likes this.

Oct 13, 2018, 6:43 pm

#1433

an1030

Join Date: Mar 2014

Location: Canada

Posts: 78

Thank you for your answers, folks!

Here is the current availability. Does not look hopeful that I will score 2 premium economy seats as a MileagePlus Silver member only... Let alone two beside each other!

Oct 13, 2018, 7:37 pm

#1434

flyguy6

Join Date: Sep 2017

Programs: WN A-list., Marriott Plat, National EX, UA Silver

Posts: 289

Quote:

Originally Posted by an1030

Not impossible but I would not get your hopes up. I would grab the economy plus window seats at T24 if they are still available. Keep an eye maps and see if anything opens up. Maybe a nice sole traveler will be willing to trade with you.

Oct 16, 2018, 8:22 am

#1435

superret

Join Date: Jun 2014

Posts: 14

I have a UA itinerary with an economy domestic flight connecting to an international flight in business. If my connection is only an hour, am I able to ask for lounge access on the first flight's airport instead?

Oct 16, 2018, 8:34 am

#1436

StuckinITH

Join Date: Nov 2012

Programs: BA Bronze, United 1K, HH Gold, SPG Platinum, Marriott Platinum

Posts: 3,477

Quote:

Originally Posted by superret

Assuming that it's a same day itinerary.

If your itinerary is all on UA, you have access to the UCs at the first airport and at the second airport. If you are flying in Polaris Business and your first airport has a Polaris Lounge you have access to it too. Naturally, in that case, you would have access to the Polaris Lounge at the second airport.

If your itinerary is not all on UA and you are *Gold from UA, you would have access at the first airport and second airport as described above.

If your itinerary is not all on UA and you are *Gold from another airline, you would also have access at the first and second airport as described above.

If your itinerary is not all on UA and you are not *Gold from UA or from another airline, you only have access to the UC or Polaris Lounge (if it's a real international long haul) at the second airport from where your Business Class plane leaves.

Last edited by StuckinITH; Oct 16, 2018 at 9:07 am Reason: Trying to clarify things

Oct 16, 2018, 11:38 am

#1437

WineCountryUA

Moderator: United Airlines

Join Date: Jun 2007

Location: SFO

Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat

Posts: 66,852

Quote:

Originally Posted by superret

What are the airports?
What are the flight operator for each flight?
Do you have any status?

Oct 16, 2018, 12:47 pm

#1438

miamiflyer8

Join Date: May 2015

Location: ATL/MCO

Programs: Costco Executive, RaceTrac Sultan of Soda, Chick-fil-A Red

Posts: 5,662

If I earn Marriott Gold via RewardsPlus will it count as a year for lifetime for Marriott rewards?

Oct 16, 2018, 12:54 pm

#1439

WineCountryUA

Moderator: United Airlines

Join Date: Jun 2007

Location: SFO

Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat

Posts: 66,852

Quote:

Originally Posted by miamiflyer8

If I earn Marriott Gold via RewardsPlus will it count as a year for lifetime for Marriott rewards?

It appears to (IME) but probably a better question for the Marriott forum.

Oct 16, 2018, 12:56 pm

#1440

miamiflyer8

Join Date: May 2015

Location: ATL/MCO

Programs: Costco Executive, RaceTrac Sultan of Soda, Chick-fil-A Red

Posts: 5,662

Quote:

Originally Posted by WineCountryUA

It appears to (IME) but probably a better question for the Marriott forum.

Ok good to know.

Thanks for the quick reply!