Jan 1, 2018, 9:57 pm
Last edit by: WineCountryUA
Welcome to this thread to ask your basic, simple questions about United Airlines, its operations, or the MileagePlus program. We know that the airline is complex and we’ve created this thread for new and veteran members to ask those basic questions about United Airlines that you think must have an easy answer but just can’t find it or aren’t sure where to look.
UA Moderator Team
Ocn Vw 1K, l'etoile, J.Edward, goalie, Pat89339, WineCountryUA
These are the two rules for this thread:
Generally, there are not long discussions of an issue in this thread. If it appears that is needed, the posts will be moved to an existing thread or used as the start of a new separate thread.
Additional tools for members seeking information about MileagePlus:
United MileagePlus Master Wiki
"New" United Airlines Forum Glossary
Here is a link to recent previous threads:
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2017]
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2016 Part II]
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2016 Part I]
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2015 -Part II]...
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2015 Thread]...
UA Moderator Team
Ocn Vw 1K, l'etoile, J.Edward, goalie, Pat89339, WineCountryUA
These are the two rules for this thread:
- Use this thread for a simple, basic question. Moderators may move posts to other threads if the question deserves its own thread.
- Any member who can post a constructive, patient answer is welcome to reply.
Generally, there are not long discussions of an issue in this thread. If it appears that is needed, the posts will be moved to an existing thread or used as the start of a new separate thread.
Additional tools for members seeking information about MileagePlus:
United MileagePlus Master Wiki
"New" United Airlines Forum Glossary
Here is a link to recent previous threads:
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2017]
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2016 Part II]
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2016 Part I]
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2015 -Part II]...
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2015 Thread]...
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2018]
Jul 2, 2018, 10:15 pm
#901
Join Date: Dec 2017
Posts: 746
On a mixed class award (Y/J) ticket with a United segment in X or XN is it possible to upgrade the segment when it becomes available for a traveler with no status on United.
Jul 2, 2018, 10:29 pm
#902
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,850
Note you can waitlist in advance for this situation, Consolidated "Waitlist for Award Seats Questions/Issues"
Jul 2, 2018, 10:29 pm
#903
A FlyerTalk Posting Legend
Join Date: Apr 2004
Location: GVA (Greater Vancouver Area)
Programs: DREAD Gold; UA 1.035MM; Bonvoy Au-197; PCC Elite+; CCC Elite+; MSC C-12; CWC Au-197; WoH Dis
Posts: 52,139
If you paid for J, it's not an upgrade. You are entitled to that cabin if/when inventory opens up. Status plays a role in the waitlist priority, but you don't need status to get on the waitlist.
Jul 3, 2018, 12:21 pm
#904
Join Date: Jun 2018
Posts: 45
I purchased an economy ticket (T) for SFO-BOS, and I also purchased an Economy Plus upgrade for $135. Today, I see an option to upgrade to business class for $309. I have a few questions about this.
1. Is it worth it? My gut tells me yes since I would only be paying $174 extra for business class on a transcontinental route.
2. If I upgrade, would I earn more PQD and PQM? Or do I need to purchase business class from the beginning for this?
3. The flight number is 2261 and the plane will be 757-200. Is this the new Polaris hard product?
Thanks!
1. Is it worth it? My gut tells me yes since I would only be paying $174 extra for business class on a transcontinental route.
2. If I upgrade, would I earn more PQD and PQM? Or do I need to purchase business class from the beginning for this?
3. The flight number is 2261 and the plane will be 757-200. Is this the new Polaris hard product?
Thanks!
Jul 3, 2018, 12:29 pm
#905
FlyerTalk Evangelist
Join Date: Oct 2001
Location: Austin, TX
Posts: 21,400
I purchased an economy ticket (T) for SFO-BOS, and I also purchased an Economy Plus upgrade for $135. Today, I see an option to upgrade to business class for $309. I have a few questions about this.
1. Is it worth it? My gut tells me yes since I would only be paying $174 extra for business class on a transcontinental route.
2. If I upgrade, would I earn more PQD and PQM? Or do I need to purchase business class from the beginning for this?
3. The flight number is 2261 and the plane will be 757-200. Is this the new Polaris hard product?
Thanks!
1. Is it worth it? My gut tells me yes since I would only be paying $174 extra for business class on a transcontinental route.
2. If I upgrade, would I earn more PQD and PQM? Or do I need to purchase business class from the beginning for this?
3. The flight number is 2261 and the plane will be 757-200. Is this the new Polaris hard product?
Thanks!
2 - PQD: Almost certainly not. PQM: Maybe / maybe not, and there’s no real way to be sure until they post. Assume you won’t, and then any surprise would be a positive one.
3 - No. There are no plans to fit the Polaris hard product onto any 757. It’s exceptionally rare to get the Polaris hard product on a p.s. route. I don’t believe any flights are currently scheduled with that equipment, so it would have to be a plane swap.
Jul 4, 2018, 12:05 am
#906
Join Date: Sep 2017
Programs: WN A-list., Marriott Plat, National EX, UA Silver
Posts: 289
I have an upcoming flight RDU-IAH-PHX. On the RDU-IAH leg I have received a confirmed premier upgrade to first class. I was wondering if I get any United club access since or if this only for on paid first class?
Jul 4, 2018, 12:16 am
#907
FlyerTalk Evangelist
Join Date: Nov 2014
Location: MSP
Programs: DL PM, UA Gold, WN, Global Entry; +others wherever miles/points are found
Posts: 14,410
Neither. United Club access is only available for international business (or first) class tickets and p.s. Business tickets, whether paid, award, or upgraded. This is the same for all the US airlines.
Jul 5, 2018, 5:54 pm
#908
Join Date: Jul 2018
Posts: 3
Hi there. I'm looking to book an award flight on Lufthansa using my United MileagePlus miles. The flight is a one-way from BRU to MUC on August 17th. Per United's website, I see that the fare is an Economy Saver Award (X class) and is only 8k miles plus a fee. My question is, what tier of Lufthansa economy does this translate / equate to? Is it Economy Light or Economy Classic?
Out of three calls to United, two agents have said it maps to Economy Classic, and one said there's no way to tell. Might anyone know a definitive answer?
Out of three calls to United, two agents have said it maps to Economy Classic, and one said there's no way to tell. Might anyone know a definitive answer?
Jul 5, 2018, 6:57 pm
#909
FlyerTalk Evangelist
Join Date: Nov 2014
Location: MSP
Programs: DL PM, UA Gold, WN, Global Entry; +others wherever miles/points are found
Posts: 14,410
Tickets booked in X are Economy Classic (include the baggage allowance).
Jul 6, 2018, 12:14 pm
#910
Join Date: Oct 2015
Location: SAN
Programs: 1K (since 2008), *G (since 1990), 1MM
Posts: 3,218
I may be worried unnecessarily, as apart from a recent diversion due to DEN weather, my flights this year have been on-time (which is a huge improvement from the last couple of years of about 50% canx/delay rate).
However, I have a couple of international flights where I have only a 22 hour turn around time - arrive, collect luggage, get home, unpack, repack, sleep and return to airport. Both the arriving and departure flights are on United. So if my flight from Japan is cancelled/delayed by more than 15 hours is it likely United would rebook me on a later flight to London at no cost? As I said it may be a moot issue but would like to be aware of what I may need to do in such a situation as I am meeting family in London which is why the timing is what it is.
TIA
However, I have a couple of international flights where I have only a 22 hour turn around time - arrive, collect luggage, get home, unpack, repack, sleep and return to airport. Both the arriving and departure flights are on United. So if my flight from Japan is cancelled/delayed by more than 15 hours is it likely United would rebook me on a later flight to London at no cost? As I said it may be a moot issue but would like to be aware of what I may need to do in such a situation as I am meeting family in London which is why the timing is what it is.
TIA
Jul 6, 2018, 12:26 pm
#911
FlyerTalk Evangelist
Join Date: Nov 2014
Location: MSP
Programs: DL PM, UA Gold, WN, Global Entry; +others wherever miles/points are found
Posts: 14,410
While they have no contractual obligation to help, United has a track record of being very reasonable in a situation like that. I would expect positive space rebooking to get you where you need to go.
Jul 7, 2018, 11:54 pm
#912
formerly 1984SW
Join Date: Aug 2008
Location: Merida, Yucatan, Mexico
Programs: UA
Posts: 1,058
If Aussienarelle is in Japan with a UA delay/cancel, do you think they would book her on a direct flight to London -- which would mean on another airline -- or only online on a UA connection Japan-USA-LHR? I know we're all just speculating, but curious what folks think UA would do.
Jul 8, 2018, 10:38 am
#913
A FlyerTalk Posting Legend
Join Date: Apr 2004
Location: GVA (Greater Vancouver Area)
Programs: DREAD Gold; UA 1.035MM; Bonvoy Au-197; PCC Elite+; CCC Elite+; MSC C-12; CWC Au-197; WoH Dis
Posts: 52,139
United will try to rebook on United metal, but may consider another airline. Status would play a role in how willing they are to rebook on another airline.
Jul 8, 2018, 12:16 pm
#914
Join Date: Oct 2015
Location: SAN
Programs: 1K (since 2008), *G (since 1990), 1MM
Posts: 3,218
If Aussienarelle is in Japan with a UA delay/cancel, do you think they would book her on a direct flight to London -- which would mean on another airline -- or only online on a UA connection Japan-USA-LHR? I know we're all just speculating, but curious what folks think UA would do.
I had originally considered flying to London and then fly from there to SGN and return (SQ/LH/TG were options) but the price suddenly went way up hence the back to back flights. So there are options if something goes wrong.
Jul 9, 2018, 10:12 am
#915
Join Date: Sep 2005
Location: JZRO
Posts: 9,169
I know it's been asked a thousand times before, but why does United's ENIAC computer still permit mere passengers on flights I book to manage said bookings? View a booking? Fine. Manage a booking they didn't create or pay for? Crazy.