BOS ending skycap service 15 November 2017
Nov 4, 17, 10:48 pm
#1
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Nov 5, 17, 8:01 am
#4
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United has those self-checkin for baggage now(at Boston), right ? ....then it's just a matter of time before this happens across the system.
Nov 5, 17, 8:35 am
#5
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Interesting. I feel American Airlines did this a few years back and it started a huge fight. If I remember correctly the SkyCaps were unionized and pushed back hard. However, several years forward this service seems less needed given the self-tag service etc...
Nov 5, 17, 9:48 pm
#9
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Originally Posted by Collierkr
maybe this will cut back on people bring their whole closet on trips!!
....and skycaps breaking every rule in the book when a $20 tip will get your overweight bag on a flight.....(no thought to weights and balance).....and they do quite well for themselves. I've seen many who drove better cars into the employee lot than airline captains.
Nov 5, 17, 10:30 pm
#11
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Originally Posted by mh3265a
Interesting. I feel American Airlines did this a few years back and it started a huge fight. If I remember correctly the SkyCaps were unionized and pushed back hard. However, several years forward this service seems less needed given the self-tag service etc...
AA still has skycaps at BOS and a couple dozen other airports.
Nov 5, 17, 11:06 pm
#12
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Originally Posted by tcdtcd
Its so "Boston" that its the last (or nearly so) airport to drop skycap service! Tradition dies hard there!
Nov 6, 17, 7:56 am
#13
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Originally Posted by FWAAA
No, AA imposed a $2/bag fee for curbside checkin and split the money with G2 Services, the contractor that provided the curbside employees. Passenger tips fell dramatically, and the G2 employees sued AA. They claimed that passengers thought the $2 went to the employees or was a forced tip, killing their tip income. When they won at trial, AA raised their pay to $12/hr - $15/hr and put up signs telling passengers that tipping was prohibited. The skycap victory was later overturned in the appeals court.
AA still has skycaps at BOS and a couple dozen other airports.
AA still has skycaps at BOS and a couple dozen other airports.
Again, my broader point is I don't see the value of skycaps especially with self check-in now. I understand they can help but feel it's an antiquated service.
Nov 6, 17, 8:22 am
#14
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Originally Posted by sexykitten7
It always upset me that this service wasn't free for elites. Anyone know why? Seems like an opportunity missed when you advertise premier/priority/premium everything else!
It's been especially helpful in HI where you have to deal with a bunch of extra steps when checking bags to the mainline. They took care of everything, even all the agriculture checks. I don't mind paying them a tip for dealing with all of that for me.
Nov 6, 17, 8:59 am
#15
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Originally Posted by FlyingNone
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....and skycaps breaking every rule in the book when a $20 tip will get your overweight bag on a flight.....(no thought to weights and balance).....and they do quite well for themselves. I've seen many who drove better cars into the employee lot than airline captains.
....and skycaps breaking every rule in the book when a $20 tip will get your overweight bag on a flight.....(no thought to weights and balance).....and they do quite well for themselves. I've seen many who drove better cars into the employee lot than airline captains.
