DEN first class catering issues
#406
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Lazy FAs, too. Most will at least unpackage and plate the BoB items. And it appears you were wrongly deprived of the pineapple cup
#407
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Reminds me of the old CO days when they believed cheese was at the bottom of the FDA food pyramid.
#408
Join Date: Apr 2004
Location: Hiding under the trees in Denver, CO
Programs: UA 1K 2.5MM, Marriott Lifetime Titanium Elite, Hilton Diamond
Posts: 4,306
Any recent experience with DEN-NRT Zen Washoku meal?
Hello, everyone. I'm taking Mom on the DEN-NRT nonstop in Business at the end of the month. Normally I'd pre-order the Japanese meal, even though the Zen Washoku meals from the Denver flight kitchen have been marginal in my limited experience. I can only imagine what this dish would look like if the caterer can use only pre-packaged food... Would I get a can of salmon, rice cakes, and a fortune cookie for dessert???
Has anyone ordered the Japanese meal since the catering problems started? Any general experience with the catering on the Narita nonstop? Thank you!
Has anyone ordered the Japanese meal since the catering problems started? Any general experience with the catering on the Narita nonstop? Thank you!
#409
Join Date: Sep 2000
Location: Denver, CO
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Posts: 4,751
Catering for DEN-NRT is flown in from IAD. Whatever quality is like from IAD-NRT will apply for your trip.
#410
Join Date: Apr 2004
Location: Hiding under the trees in Denver, CO
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#412
Join Date: Jul 2010
Location: YEG
Programs: UA 1K, AC SE, WJ Gold
Posts: 352
Dinner last night DEN-YEG ... sent another not to 1k voice. I'm really okay if there isn't a real dinner, just say so (it's not hot on that route anyway) and I can eat some real food in the terminal.
"Cheese tray" "dinner"
"Cheese tray" "dinner"
#413
Join Date: Sep 2000
Location: Denver, CO
Programs: UA 1K 25 years/2MM, Honors LT Diamond, AVIS & Hertz Prez Club
Posts: 4,751
#414
Join Date: Oct 2007
Posts: 561
We got this DEN-SAN at Thanksgiving. Mighty annoyed when D flying in coach on American? Delta? got real Tillamook cheese and crackers while we were served pasteurized process cheese food. I never did figure out what we were supposed to do with the jam.
#415
Join Date: Mar 2012
Programs: Mileage Plus 1K; Marriott Platinum; Hilton Gold
Posts: 6,355
During the Berlin airlift, food for millions was flown in from hundreds of miles away. Why couldn't UA fly in all F meals from ORD, IAH, SFO or other flight kitchens?
#417
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#418
Join Date: Sep 2000
Location: Denver, CO
Programs: UA 1K 25 years/2MM, Honors LT Diamond, AVIS & Hertz Prez Club
Posts: 4,751
Different aircraft have different galley carts. The galley of a 737 can't fit in an Airbus. A 787 cart doesn't fit in a 777.
United flies a 787 from IAD to DEN at night, when they don't need all the galley space in the back. The carts for DEN-NRT are stowed back there to bring meals to DEN for the long haul trip.
They already use the cart space on domestic flights from other stations to provide meals, drinks or BoB on those flights, without room for additional catering for mainline service from DEN. There's no where to put the extra carts and food.
It all sounds easy when people armchair quarterback this stuff, but it is no where as easy to fix as people think.
#419
Join Date: Dec 2007
Location: MDE
Programs: UA 1K - 1MM, DL Gold - 2MM, AA Plat - 2MM
Posts: 279
I don't like the situation any more than the rest of you, but I wish people understood logistics before commenting.
Different aircraft have different galley carts. The galley of a 737 can't fit in an Airbus. A 787 cart doesn't fit in a 777.
United flies a 787 from IAD to DEN at night, when they don't need all the galley space in the back. The carts for DEN-NRT are stowed back there to bring meals to DEN for the long haul trip.
They already use the cart space on domestic flights from other stations to provide meals, drinks or BoB on those flights, without room for additional catering for mainline service from DEN. There's no where to put the extra carts and food.
It all sounds easy when people armchair quarterback this stuff, but it is no where as easy to fix as people think.
Different aircraft have different galley carts. The galley of a 737 can't fit in an Airbus. A 787 cart doesn't fit in a 777.
United flies a 787 from IAD to DEN at night, when they don't need all the galley space in the back. The carts for DEN-NRT are stowed back there to bring meals to DEN for the long haul trip.
They already use the cart space on domestic flights from other stations to provide meals, drinks or BoB on those flights, without room for additional catering for mainline service from DEN. There's no where to put the extra carts and food.
It all sounds easy when people armchair quarterback this stuff, but it is no where as easy to fix as people think.
#420
Join Date: Mar 2011
Location: Colorado
Programs: Lifetime UA 1K, Lifetime Hilton Diamond, Lifetime Marriott Bonvoy Titanium
Posts: 1,261
Hello, everyone. I'm taking Mom on the DEN-NRT nonstop in Business at the end of the month. Normally I'd pre-order the Japanese meal, even though the Zen Washoku meals from the Denver flight kitchen have been marginal in my limited experience. I can only imagine what this dish would look like if the caterer can use only pre-packaged food... Would I get a can of salmon, rice cakes, and a fortune cookie for dessert???
Has anyone ordered the Japanese meal since the catering problems started? Any general experience with the catering on the Narita nonstop? Thank you!
Has anyone ordered the Japanese meal since the catering problems started? Any general experience with the catering on the Narita nonstop? Thank you!