DEN first class catering issues
Oct 28, 2017, 3:47 pm
#31
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Oct 28, 2017, 4:13 pm
#32
Join Date: Jul 2016
Programs: United, Southwest
Posts: 570
The internet is our friend when it comes to finding such information. @:-)
The last publicly posted inspection was "limited" and from 2016. No violations were found then.
https://denvergov.org/restaurantinsp...ctionId=267297
The last publicly posted inspection was "limited" and from 2016. No violations were found then.
https://denvergov.org/restaurantinsp...ctionId=267297
Good find!But odd that it hasn't been inspected in over a year? Locally, inspections of restaurants and public pools are published in the newspaper from time to time. I'm not saying this is the issue but to have no prepared food, just packaged stuff, leads me to believe it was the kitchen. And if there was a fire or something, the FAs could say "We had a fire in our catering kitchen . . . ." They are NOT going to say "Our caterers kitchen has been shut down due to an infestation of frogs!"
Oct 28, 2017, 4:32 pm
#33
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I just checked in to my DEN-LAS flight. 1K check in did not know or weren't saying but I really think they didn't know. They did give me a $20 meal voucher though. Considering it was a snack basket flight anyhow, I took it......
Oct 28, 2017, 4:52 pm
#34
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Oct 28, 2017, 5:13 pm
#35
Join Date: Apr 2009
Location: Northern VA
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Just flew DEN-RNO. F Drinks were served in plastic cups, so whatever issues there are appear to be comprehensive, at least at the moment.
Oct 28, 2017, 9:21 pm
#36
Join Date: Apr 2006
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Hopefully whatever the issue is is resolved quickly. Flying out of DEN on November 6th...
Oct 28, 2017, 9:53 pm
#37
Join Date: Sep 2005
Location: LGA
Programs: UA 1K *G; SPG Gold; Marriott Gold
Posts: 103
Is this impacting the catering for DEN-NRT, which is DEN’s only Polaris service (and Y meal service, until DEN-LHR starts)?
Oct 28, 2017, 11:35 pm
#38
Join Date: Nov 2000
Location: DEN / OGG
Programs: Former UA GS, demoted to lowly 1K MM
Posts: 734
Sure hope this isn't a repeat of the issues LSG Sky Chefs had in DEN back in 2010...
Might want to pass on that F meal out of DEN...
Might want to pass on that F meal out of DEN...
Oct 28, 2017, 11:37 pm
#39
Join Date: Aug 2013
Location: Denver
Posts: 451
This I don't know, but Chelsea also does the catering for the British Airways flight to LHR and tonight there were both Chelsea and LSG Sky Chef trucks up to the plane. Chelsea trucks at the back, LSG at the front. So I'm guessing the premium class meals were being done by LSG, and some of the simpler items still being provided by Chelsea, possibly. I imagine something similar is probably being done for the NRT. Just speculation, though.
Oct 29, 2017, 3:24 am
#40
Join Date: Sep 2005
Location: LGA
Programs: UA 1K *G; SPG Gold; Marriott Gold
Posts: 103
This thread, and the fact we're still at the speculation phase, reminds me of this gem (which I first watched in the Denver East United Club).
Oct 29, 2017, 7:07 am
#41
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My first thought was that it got switched with the food headed for the lounges, but the DEN lounges never have any food either.
Oct 29, 2017, 9:40 am
#42
Join Date: Dec 2014
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Nope, it was a DEN issue. I was listening to the pilot, the BWI gate agents and ground crew, and both FA crews in and oubound discuss it. Except for the whispering by the inbound pilot they were talking about it openly. They said the DEN-BWI-DEN flight were catered by Denver for both segments. BWI could not fill the plane because those orders had to come from UA corporate, not the pilot or ground crew. I know you are doubtful of this by the Denver operation after seeing it first hand but this is a DEN issue as evidenced by the emails and texts coming to us now. All of us listening to the conversation were thinking the same as you as far as who loads the meals, but they openly discussed it was Denver for both flights.
Oct 29, 2017, 11:11 am
#43
Join Date: Oct 2011
Location: DEN/OGG
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Posts: 1,482
$20 Food Voucher for DEN-YYC. Beats the usual fare on the E-175
Oct 29, 2017, 11:17 am
#44
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FYI -- my understanding is that the current food voucher amounts (for delays and such) on UA are $20 per meal for GS/1K and $10 for everyone else. My guess is that they're using the same logic in this case.
