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Originally Posted by b787bydesign
(Post 29210890)
For anyone on the NRT flight, after I got the "catering issue" email, I called them and had myself rebooked through EWR, ORD, SFO, or LAX. They are generally more than happy to do so, and the way the NRT connections are timed generally are favorable for arriving flights from any of United's main US hubs.
I wasn't about to sit on a 12-13h flight with a BoB burger. |
Originally Posted by AugustusM
(Post 29211016)
Shoot 1KVoice an email and claim your warranted ETC voucher.
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Originally Posted by robbeck1
(Post 29211011)
NOT FIXED: 12/23 UA 391 DEN>TPA dep 4.50p, 3+ hours...a tribute to John Belushi - choice of hamburger or cheeseburger with thawed cheesecake dessert. Didn't ask about Coke or Pepsi. 1K on a $1,200 ticket doesn't rate a "heads-up" email, but does rate the usual barrage of pre-flight "opportunities" to spend more. I feel so valued as a 1K.
NOT !!! |
I’m on a flight now to DEN with a DEN based FA crew. Asked about catering and said kitchen is still partially down, and not expected to be fully up until at least until Jan. He said it was originally the bacteria issue, then got combined with the remodel project, and the recent thing they were told, some of the floor tile was installed wrong so water wouldn’t drain when washed, thus delaying operations further. What a mess...surely no discount on the United First product...lol. |
UA 265 DEN-SFO on 12-24 is a “snack” flight
pretzel roll burger with no veggies, cheesecake, salad replaced with fruit cup and warm nuts to start Before departure I heard rumblings that pizza was boarded too but not offered. I saw FAs eating pizza during the flight. Hmmmm https://cimg8.ibsrv.net/gimg/www.fly...0cea185eb.jpeg |
Originally Posted by asphaltman
(Post 29212132)
I’m on a flight now to DEN with a DEN based FA crew. Asked about catering and said kitchen is still partially down, and not expected to be fully up until at least until Jan. He said it was originally the bacteria issue, then got combined with the remodel project, and the recent thing they were told, some of the floor tile was installed wrong so water wouldn’t drain when washed, thus delaying operations further. What a mess...surely no discount on the United First product...lol. |
Originally Posted by SFO 1K
(Post 29212164)
UA 265 DEN-SFO on 12-24 is a “snack” flight
pretzel roll burger with no veggies, cheesecake, salard replaced with fruit cup warm nuts to start Before departure I heard rumblings that pizza was boarded too but not offered. I saw FAs eating pizza during the flight. Hmmmm https://cimg8.ibsrv.net/gimg/www.fly...0cea185eb.jpeg |
Any updates on the catering situation? I'm flying out on 1/4 and would like to know if I need to hit the bagel place for a more substantial breakfast. ;)
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Originally Posted by LadyShiva
(Post 29227242)
Any updates on the catering situation? I'm flying out on 1/4 and would like to know if I need to hit the bagel place for a more substantial breakfast. ;)
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"Those who are tardy get no fruit cup!"
Originally Posted by milepig
(Post 29212176)
That fruit cup just makes me sad. |
Originally Posted by LadyShiva
(Post 29227242)
Any updates on the catering situation? I'm flying out on 1/4 and would like to know if I need to hit the bagel place for a more substantial breakfast. ;)
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Originally Posted by b787bydesign
(Post 29210890)
For anyone on the NRT flight, after I got the "catering issue" email, I called them and had myself rebooked through EWR, ORD, SFO, or LAX. They are generally more than happy to do so, and the way the NRT connections are timed generally are favorable for arriving flights from any of United's main US hubs.
I wasn't about to sit on a 12-13h flight with a BoB burger. |
Originally Posted by timbre
(Post 29233188)
I fly Friday, December 29 from DEN to IAH on a lunch flight an got the beef stew or whatever they called it with macaroni and cheese, dole pineapple and cheesecake. It is still not acceptable to me.
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Catering Issue Looks to be Fully Resolved
FWIW, I flew back in First yesterday (1/1) from Denver to EWR. In anticipation of a bad meal, I asked the gate agent if the catering issue was continuing. She insisted the kitchen was fully operational this week. Boarded the aircraft and immediately asked the welcoming Denver-based flight attendant. Same answer.
Enjoyed a great first class meal: some sort of beef tips in a tasty, tangy sauce, with hot mac & cheese on the side. Also a good-sized portion of pineapple pieces and cheese cake. Definitely not the burger in the pics above. There was another chicken choice, which I didn't get a look at. Safe travels. PS -- just read timbre's post above --- funny: "one man's trash is another man's treasure" |
Was the pineapple still pre-packaged in a cup? And the cheese cake too?
then it isn’t fixed. |
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