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Discussion/issues of mystatus.united.com (status tracker)

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Discussion/issues of mystatus.united.com (status tracker)

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Old Sep 27, 2019, 1:14 pm
  #271  
 
Join Date: Nov 2015
Posts: 14
PQD disappeared for me the second i crossed $40k.

I’m a 3-4 year GS. I asked GS support about it and they just said re download the app. No avail.

It seems like this cut off happened in September for people who get 1K. But they didn’t implement the feature until September .... i requal’d for 1K awhile back.

I was hoping it meant I am auto requal for GS but that’s probably not the case. I usually spend $45-50k and requal.

J
jpwhite03 is offline  
Old Sep 27, 2019, 2:37 pm
  #272  
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Join Date: Aug 2015
Posts: 11,460
Originally Posted by aCavalierInCoach
For some reason the PQD tracker isn't showing (just PQM/segments), and on my activity log PQDs are not shown either.

App is up to date, and all the info shows on the full version of the website.
Originally Posted by aCavalierInCoach
why was a question about the app moved to this thread?
When you say 'pqd tracker not showing', are you referring to the status tracker with circular dials (showing how close to or over 100k PQM / 120 PQS / 15k PQD you are)? Or are you referring to the activity list that shows the route, award miles (base / bonus), PQM, PQS, and (formerly PQD)?

I think you mean the latter, and I notice that I am also missing PQD for all activity entries in the app. However, I would guess your question got confused with the former.

Anyway, while I doubt it is intentional that PQD is missing from the app activity list, it is still possible to calculate by dividing the 'base miles' line by 5.
fumje is offline  
Old Sep 27, 2019, 7:45 pm
  #273  
 
Join Date: Nov 2015
Posts: 14
actually just dividing by 5 doesn’t work (or 7 if you’re silver or 8 if you’re gold or 9 if you’re platinum or 11 if you’re 1k)

if you fly on a partner airline sometimes you get fractional or zero PQD

i flew EWR to SIN in March and got 19k PQM and 0 PQD

and with partner airlines you have to keep exact track of the booking class (B, Y, etc.) because the fractional multiplier varies. and it’s not unusual for United to make a bad calculation (or one inconsistent with their table)

if you have no status and only fly united metal then divide by 5 would work

its annoying to have to guess for those with more complex itineraries and large numbers of flights

i hope they bring it back

J
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Old Sep 27, 2019, 8:00 pm
  #274  
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It splits the award miles total into base miles and bonus miles, so divide the base miles by five to get the correct PQD.

If you are getting PQD on a partner airline, the base miles are awarded as 5 × base miles.
fumje is offline  
Old Nov 20, 2019, 10:09 am
  #275  
 
Join Date: Feb 2016
Location: Chicago
Programs: United 1k, Hyatt Globalist, Marriott Plat
Posts: 231
Is there a reason why the Premier Status tracker appears to have been down for the last couple of days?
Lavezzi is offline  
Old Nov 20, 2019, 3:18 pm
  #276  
Moderator: United Airlines
 
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,850
Originally Posted by Lavezzi
Is there a reason why the Premier Status tracker appears to have been down for the last couple of days?
Have not had any recent issues included 5 minutes ago.

If continuing to have issues, clear all UA cookies.
Flying Machine likes this.
WineCountryUA is offline  
Old Nov 20, 2019, 5:23 pm
  #277  
 
Join Date: Feb 2001
Location: Pittsburgh, PA
Programs: United Gold
Posts: 2,047
Future flights still not available to choose..
hscottm is offline  
Old Nov 20, 2019, 5:30 pm
  #278  
 
Join Date: Jan 2018
Programs: UA LT GS | UA LT Club | Marriott LT Titanium
Posts: 1,250
Originally Posted by hscottm
Future flights still not available to choose..
My wife also just lost the ability to see future flights. She recently hit 1K, so I wasn't sure if that was the cause or if it's a UA IT issue.
spartacusmcfly is offline  
Old Nov 20, 2019, 6:44 pm
  #279  
 
Join Date: Feb 2016
Location: Chicago
Programs: United 1k, Hyatt Globalist, Marriott Plat
Posts: 231
Originally Posted by WineCountryUA
Have not had any recent issues included 5 minutes ago.

If continuing to have issues, clear all UA cookies.
I've tried to sign in with multiple devices, and each time it sends me to a maintenance window. It appears this must just be an issue with my account then...
Lavezzi is offline  
Old Nov 20, 2019, 7:08 pm
  #280  
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Join Date: Aug 2005
Location: BOS/EAP
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Posts: 32,038
Originally Posted by Lavezzi
I've tried to sign in with multiple devices, and each time it sends me to a maintenance window. It appears this must just be an issue with my account then...
works for me as well
cfischer is offline  
Old Nov 21, 2019, 8:00 pm
  #281  
sb3
 
Join Date: Jan 2012
Location: SFO
Programs: UA-1K
Posts: 308
Originally Posted by Lavezzi
I've tried to sign in with multiple devices, and each time it sends me to a maintenance window. It appears this must just be an issue with my account then...
I had problems also, but only with Chrome. When I moved to Firefox, I was able to access.
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Old Nov 22, 2019, 6:54 am
  #282  
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Location: SFO/SJC
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Originally Posted by cfischer
works for me as well
I got in yesterday, as did wife. But future flights tab was blank for both of us.
emcampbe is offline  
Old Nov 26, 2019, 1:46 pm
  #283  
 
Join Date: Feb 2016
Location: Chicago
Programs: United 1k, Hyatt Globalist, Marriott Plat
Posts: 231
Originally Posted by sb3
I had problems also, but only with Chrome. When I moved to Firefox, I was able to access.
Doesn't matter what browser I choose (Chrome, Firefox, Safari, Mobile) I still hit maintenance. I will raise a ticket with support.
Lavezzi is offline  
Old Dec 12, 2019, 7:38 am
  #284  
 
Join Date: May 2009
Location: Washington, DC
Programs: UA 1K 1MM, AA, DL
Posts: 7,418
Okay folks - please reassure me that I shouldn't rely on the future flights tracker.

I'm just missing $15k PQD and have 3 flights booked the remainder of the year - I've added up the reported PQD for each of those flights in reservations and it puts me to $15,0xx. But the status tracker shows me with only $14,992 including future flights.

Two of the three flights are single UA segments. The third is a RT flight returning in the new year. Even so, it was correctly showing the PQD in future flights tracker for that flight before I booked the two others.

Needless to say I don't want to end up $8 short of 1K because of some bungle on my end (I'll just buy up to the next fare code for $20 if necessary).

Last edited by drewguy; Dec 24, 2019 at 10:28 am
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Old Dec 12, 2019, 7:41 am
  #285  
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Join Date: Jun 2010
Location: TOA
Programs: HH Diamond, Marriott LTPP/Platinum Premier, Hyatt Lame-ist, UA !K
Posts: 20,061
Originally Posted by drewguy
Okay folks - please reassure me that I shouldn't rely on the future flights tracker.

I'm just missing $15k PQD and have 3 flights booked the remainder of the year - I've added up the reported PQD for each of those flights in reservations and it puts me to $15,038. But the status tracker shows me with only $14,992 including future flights.

Two of the three flights are single UA segments. The third is a RT flight returning in the new year. Even so, it was correctly showing the PQD in future flights tracker for that flight before I booked the two others.

Needless to say I don't want to end up $8 short of 1K because of some bungle on my end (I'll just buy up to the next fare code for $20 if necessary).
Well, if you really want to confirm your current earnings, contact MPSC and then do your own calcs (or ask them to confirm your projected earnings).

David
DELee is offline  


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