Discussion/issues of mystatus.united.com (status tracker)
#226
Join Date: Apr 2009
Location: LAX
Programs: UA Plat MM, CM Plat, Amex Plat, Hertz CP, Hyatt Globalist, SPG Gold, Vons Club
Posts: 6,842
Ive noticed that the future flights on the my status site is not calculating correctly, just not a few hundred miles off actually a trip that I have purchased is totally omitted
Is anyone else having issues with the future flights calculation? Its normally been quite accurate but just recently Ive seen issues
Is anyone else having issues with the future flights calculation? Its normally been quite accurate but just recently Ive seen issues
Last edited by WineCountryUA; Aug 10, 2019 at 2:34 pm Reason: merging consecutive posts by same member
#227
Join Date: Dec 2009
Location: USA
Posts: 1,145
It's missing an entire trip for me. I'm sure it's no coincidence this trip does not display the PQM/PQS/PQD accruals in any of the usual places they are found. They are zeroed out and/or the button to view them isn't there. It is a normal ticket for which I will earn, but something has glitched in it. I'll fly it then check my earnings post, if not contact UA
It seems that glitch flows though and affects the Future projections in mystatus
It seems that glitch flows though and affects the Future projections in mystatus
#228
Join Date: Apr 2009
Location: LAX
Programs: UA Plat MM, CM Plat, Amex Plat, Hertz CP, Hyatt Globalist, SPG Gold, Vons Club
Posts: 6,842
It's missing an entire trip for me. I'm sure it's no coincidence this trip does not display the PQM/PQS/PQD accruals in any of the usual places they are found. They are zeroed out and/or the button to view them isn't there. It is a normal ticket for which I will earn, but something has glitched in it. I'll fly it then check my earnings post, if not contact UA
It seems that glitch flows though and affects the Future projections in mystatus
It seems that glitch flows though and affects the Future projections in mystatus
#229
Join Date: Dec 2009
Location: USA
Posts: 1,145
I believe my ticket started out with accruals on the ticket, but they disappeared. The reservation as messed with - ticket reissued at one point. Somehow this has glitched the earnings.
In the app, open the res and scroll to near the bottom. There should be an "Accruals for this trip" button.
Online, open the res and scroll down to the Travelers section at the bottom. Earnings should be displayed there.
These are both different than viewing the eTicket.
In the app, open the res and scroll to near the bottom. There should be an "Accruals for this trip" button.
Online, open the res and scroll down to the Travelers section at the bottom. Earnings should be displayed there.
These are both different than viewing the eTicket.
#230
Join Date: Apr 2009
Location: LAX
Programs: UA Plat MM, CM Plat, Amex Plat, Hertz CP, Hyatt Globalist, SPG Gold, Vons Club
Posts: 6,842
I believe my ticket started out with accruals on the ticket, but they disappeared. The reservation as messed with - ticket reissued at one point. Somehow this has glitched the earnings.
In the app, open the res and scroll to near the bottom. There should be an "Accruals for this trip" button.
Online, open the res and scroll down to the Travelers section at the bottom. Earnings should be displayed there.
These are both different than viewing the eTicket.
In the app, open the res and scroll to near the bottom. There should be an "Accruals for this trip" button.
Online, open the res and scroll down to the Travelers section at the bottom. Earnings should be displayed there.
These are both different than viewing the eTicket.
#231
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.99MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,580
Are these flights on 016 tickets?
Do these flights involve partner flights?
Was any kind of alternative payment ( such as ETCs) used?
Were there any changes made from the original booking?
All these have caused issues in the past.
Do these flights involve partner flights?
Was any kind of alternative payment ( such as ETCs) used?
Were there any changes made from the original booking?
All these have caused issues in the past.
#232
Join Date: Apr 2009
Location: LAX
Programs: UA Plat MM, CM Plat, Amex Plat, Hertz CP, Hyatt Globalist, SPG Gold, Vons Club
Posts: 6,842
Last edited by WineCountryUA; Aug 10, 2019 at 5:17 pm Reason: repaired quote
#233
FlyerTalk Evangelist
Join Date: Dec 2002
Location: Danville, CA, USA;
Programs: UA 1MM, WN CP, Marriott LT Plat, Hilton Gold, IC Plat
Posts: 15,662
It's missing an entire trip for me. I'm sure it's no coincidence this trip does not display the PQM/PQS/PQD accruals in any of the usual places they are found. They are zeroed out and/or the button to view them isn't there. It is a normal ticket for which I will earn, but something has glitched in it. I'll fly it then check my earnings post, if not contact UA
It seems that glitch flows though and affects the Future projections in mystatus
It seems that glitch flows though and affects the Future projections in mystatus
016 ticket and all UA metal. The itinerary shows in my MP acct too on the app
No no worries the actual flights posted quickly ...
#234
Join Date: Jun 2014
Location: YYC
Programs: UA 1K, Accor Platinum, Marriott Gold, Delta Silver, Hilton Gold
Posts: 361
I had a trip missing PQM/PQS/PQD accruals: 016 ticket, all UA metal, no alternative payments, no changes since original booking.
This morning I applied a RPU to the itinerary and now PQM/PQS/PQD are displayed correctly.
Last week I had another trip with missing accruals that got "fixed" when I changed a flight. Also 016 and all UA.
This morning I applied a RPU to the itinerary and now PQM/PQS/PQD are displayed correctly.
Last week I had another trip with missing accruals that got "fixed" when I changed a flight. Also 016 and all UA.
#235
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.99MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,580
There was a time when CPU flag was not showing for some and the FT posse discovered that changing seat assignment (even if change back was sufficient to "refresh" the PNR and display the flag) -- wonder if this might work in this case. Fortunately, I have never had this issue, so no opportunity to test.
#236
FlyerTalk Evangelist
Join Date: Oct 2003
Location: Floating around
Programs: UA 1K (1MM), DL Gold (1MM), Marriott LTT
Posts: 10,327
#237
Join Date: Jun 2014
Location: YYC
Programs: UA 1K, Accor Platinum, Marriott Gold, Delta Silver, Hilton Gold
Posts: 361
There was a time when CPU flag was not showing for some and the FT posse discovered that changing seat assignment (even if change back was sufficient to "refresh" the PNR and display the flag) -- wonder if this might work in this case. Fortunately, I have never had this issue, so no opportunity to test.
A few days ago I changed my seat on the itinerary I applied the RPU.
I've had the opposite happening as well: one trip stopped showing accruals after a flight change (made by United) then fixed after another change.
#238
Join Date: Oct 2015
Location: SAN
Programs: 1K (since 2008), *G (since 1990), 1MM
Posts: 3,213
The errors for me these days (i.e. 2019) is when I have started the trip but not finished. So if the reservation is a return trip need to wait for the return to finish else it is off by the amount of the remaining flights yet to be flown on the PNR/reservation.
I track with my own spreadsheet and reconcile.
I track with my own spreadsheet and reconcile.
#239
FlyerTalk Evangelist
Join Date: Oct 2003
Location: Floating around
Programs: UA 1K (1MM), DL Gold (1MM), Marriott LTT
Posts: 10,327
Whenever I try to get to the website through Chrome I get "400 Bad Request. Request Header or Cookie Too Large." I can get to it through IE.
My numbers are also wrong. I only have one ticketed itinerary at the moment and while it correctly shows future PQD for all segments in that itinerary, it is missing about 6K in PQM and 1.5 PQS. Of the PQM that's missing, all of the non-UA flights are missing (there are 2+ BR segments in my itinerary) and of the four UA flights it is still under on the PQM for those as well by several thousand.
-RM
My numbers are also wrong. I only have one ticketed itinerary at the moment and while it correctly shows future PQD for all segments in that itinerary, it is missing about 6K in PQM and 1.5 PQS. Of the PQM that's missing, all of the non-UA flights are missing (there are 2+ BR segments in my itinerary) and of the four UA flights it is still under on the PQM for those as well by several thousand.
-RM
#240
FlyerTalk Evangelist
Join Date: Jul 2003
Location: BOS, PVG
Programs: United 1K and 1MM, Marriott Ambassador
Posts: 10,000
Ive noticed that the future flights on the my status site is not calculating correctly, just not a few hundred miles off actually a trip that I have purchased is totally omitted
Is anyone else having issues with the future flights calculation? Its normally been quite accurate but just recently Ive seen issues
Is anyone else having issues with the future flights calculation? Its normally been quite accurate but just recently Ive seen issues
No idea why this happened.