Bait and switch?

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Old Oct 12, 17, 6:14 pm
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Bait and switch?

Have been looking at flights from DEN- KOA/HNL for April. A lot are showing lie flats in both directions. Last year was burned twice when selected flights because they were showing lie flats but all were changed about 2-3 months prior. Has UA decided to run theses as lie flats or am I setting myself up for disappointment ? Has anyone actually on any denver- Hawaii - Denver lie flats? Yes, I know a bit spoiled but pushing 75 and my back and knees react a lot better to the bigger planes😀😀. Thanks for any input
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Old Oct 12, 17, 6:24 pm
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Originally Posted by omsflyer View Post
Have been looking at flights from DEN- KOA/HNL for April. A lot are showing lie flats in both directions. Last year was burned twice when selected flights because they were showing lie flats but all were changed about 2-3 months prior. Has UA decided to run theses as lie flats or am I setting myself up for disappointment ? Has anyone actually on any denver- Hawaii - Denver lie flats? Yes, I know a bit spoiled but pushing 75 and my back and knees react a lot better to the bigger planes😀😀. Thanks for any input
If they change equipment, you are allowed to change your itin (or at least request a refund).

I don't fly out of DEN so I can't provide historical data. But looking at this week's flight status, it appears DEN->HNL are lie flats while DEN->KOA are not.
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Old Oct 12, 17, 6:57 pm
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The thread title doesn't make any sense. It isn't bait & switch. In fact, while UA has no obligation to do so, unlike other carriers, it will permit you to cancel for a refund.
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Old Oct 12, 17, 7:00 pm
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Originally Posted by omsflyer View Post
Have been looking at flights from DEN- KOA/HNL for April.
6 months. Many things can happen.

Originally Posted by omsflyer View Post
Has UA decided to run theses as lie flats or am I setting myself up for disappointment ?
DEN-HNL is always served by lie-flat. Assume no for DEN-KOA as it is aircraft dependent.
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Old Oct 12, 17, 7:33 pm
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Originally Posted by laxmillenial View Post
If they change equipment, you are allowed to change your itin (or at least request a refund).

.
As a 1K it took 15 min one the phone for a "one time favor" for them to switch us to the earlier flight after our 777HD went to 737 for SFO-HNL. The flight back went from 777HD to 773...I didn't call in about that.
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Old Oct 12, 17, 7:36 pm
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Schedule changes in the coming months is a poor excuse for offering a product and eventually not delivering on it.

But I can't resist the irony of buying into UA's "lie flat" and then receiving something totally different.
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Old Oct 12, 17, 7:40 pm
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Originally Posted by sinoflyer View Post
Schedule changes in the coming months is a poor excuse for offering a product and eventually not delivering on it.
Booking flights 6 months in advance is a poor excuse for expecting that you won't have my types of changes to your flights.
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Old Oct 12, 17, 7:44 pm
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Originally Posted by JVPhoto View Post
Booking flights 6 months in advance is a poor excuse for expecting that you won't have my types of changes to your flights.
Hawaii is different. People plan their vacations months up to a whole year ahead. For business markets I would have been more understanding.
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Old Oct 12, 17, 7:55 pm
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Originally Posted by JVPhoto View Post
Booking flights 6 months in advance is a poor excuse for expecting that you won't have my types of changes to your flights.
It's no problem for 90% of all airlines on the planet.
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Old Oct 12, 17, 7:55 pm
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Originally Posted by sinoflyer View Post
Hawaii is different. People plan their vacations months up to a whole year ahead. For business markets I would have been more understanding.
The level of...fire between you two, lol. #heated

Yes, it sucks. Yes, people plan vacations to Hawaii (including my parents) a year out. Yes, it sucked when they had an equipment change to non-lie flats. But hey, these things happen and they went with it as best as they could.

Let's be real, what percentage of flyers book based on equipment? For example, a 777-300ER vs a 787. or a 777-200 vs a 737-900. I'd wager its extremely small percentage and concentrated on Flyertalk mostly. Heck, I didn't even began recognizing the differences between economy seats until I started flying >50k a year. My first year of flying, I was a newb! Economy was Economy!
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Old Oct 12, 17, 7:56 pm
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Originally Posted by mahasamatman View Post
It's no problem for 90% of all airlines on the planet.
I think Thai would fall in the 10% I don't think I've ever had more inconsistency in a route than with Thai. And that's including United.
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Old Oct 12, 17, 8:03 pm
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Originally Posted by omsflyer View Post
Have been looking at flights from DEN- KOA/HNL for April. A lot are showing lie flats in both directions.
I don't think UA has any non-lie-flat aircraft that can fly from DEN to Hawaii nonstop. If it's a nonstop, it will be a lie-flat.
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Old Oct 12, 17, 8:05 pm
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Originally Posted by laxmillenial View Post
I But looking at this week's flight status, it appears DEN->HNL are lie flats while DEN->KOA are not.
This week's DEN->KOA nonstop (Saturday only) is most definitely a lie-flat.
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Old Oct 12, 17, 8:13 pm
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Originally Posted by AustinPilot View Post
I don't think UA has any non-lie-flat aircraft that can fly from DEN to Hawaii nonstop. If it's a nonstop, it will be a lie-flat.
I'm pretty sure a 753 can do it. Not sure if they have assigned them though.

ed. maybe not - looks to be pretty far out on the range there.
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Old Oct 12, 17, 8:19 pm
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Originally Posted by sinoflyer View Post
Schedule changes in the coming months is a poor excuse for offering a product and eventually not delivering on it.

But I can't resist the irony of buying into UA's "lie flat" and then receiving something totally different.
Please let us know a better one !
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