Nov 18, 17, 1:20 am
Track My Bag - UA's bag tracking app
Sep 13, 17, 1:23 pm
#1
Original Poster
Join Date: Oct 2009
Location: South Carolina
Programs: UA LT Gold, American Kettle, Hertz #1 Presidents Circle, Marriott LT Platinum
Posts: 924
Track My Bag - UA's bag tracking app
I was looking at my reservation for this weekend and noticed a new option. Under the Baggage Information is a new 'Track my bags (beta)". Unfortunately I won't be able to test it out, as this weekend is a MR so I'll be carry-on only.
Anyone have any experience with this feature?
I think I saw an update get installed yesterday, my app (android) is v2.1.24.
Cheers,
Anyone have any experience with this feature?
I think I saw an update get installed yesterday, my app (android) is v2.1.24.
Cheers,
Sep 13, 17, 1:49 pm
#3
Join Date: May 2013
Location: New York
Programs: UA Silver, Marriott LTPP, Hertz Five Star
Posts: 1,029
What it looks like, if anyone cares. (Each image is a clickable link with a full resolution version).
Judging by the times listed and personal recollection, it looks like the first record is indeed when it was checked (Playing it risky by checking a bag one minute before the 60 minute international baggage cutoff!) and the second record (arrival) is when they unload it from the plane I'm guessing (arrival to the belt occurred over twenty minutes after that, but the flight arrived at 8:38AM, and bags didn't arrive onto the belt until well after 9AM.) However, as an international flight, it's possible that the time represents the bag were tendered to customs, whereas for a domestic flight they might represent a scan just before being placed on the belt.
Judging by the times listed and personal recollection, it looks like the first record is indeed when it was checked (Playing it risky by checking a bag one minute before the 60 minute international baggage cutoff!) and the second record (arrival) is when they unload it from the plane I'm guessing (arrival to the belt occurred over twenty minutes after that, but the flight arrived at 8:38AM, and bags didn't arrive onto the belt until well after 9AM.) However, as an international flight, it's possible that the time represents the bag were tendered to customs, whereas for a domestic flight they might represent a scan just before being placed on the belt.
Last edited by phltraveler; Sep 13, 17 at 2:05 pm Reason: typo correction and arrival clarification
Sep 13, 17, 1:51 pm
#4
Join Date: Dec 2016
Posts: 576
Cool, great to finally see something like this from UA!
I was able to pull up my bag from a trip this past weekend. It's not terribly detailed, just shows time of bag received and time arrived. If I remember correctly, other airlines (Delta maybe?) showed details like time on/off plane and such.
I attached some screenshots, hopefully they show up for folks.
Edit:removing screenshots since I was late
I was able to pull up my bag from a trip this past weekend. It's not terribly detailed, just shows time of bag received and time arrived. If I remember correctly, other airlines (Delta maybe?) showed details like time on/off plane and such.
I attached some screenshots, hopefully they show up for folks.
Edit:removing screenshots since I was late
Sep 13, 17, 2:02 pm
#6
FlyerTalk Evangelist
Join Date: Mar 2013
Programs: DL PM, MR Titanium/LTP, Hilton Diamond
Posts: 10,070
Finally!
I think AA is a similar level of detail as UA but Delta does provide additional Delta. They seem to scan it when dropped off, when loaded on the plane, when taken off the plane, and when put on the carousel (though that hasn't stopped them from misconnecting one of our bags this year despite a 3 hour connection in ATL to the last LHR flight of the night 
)
)
Sep 13, 17, 2:03 pm
#7
Join Date: May 2013
Location: New York
Programs: UA Silver, Marriott LTPP, Hertz Five Star
Posts: 1,029
PHP Code:
[img]https://image.ibb.co/bHGHoa/Bag1.png[/img]
[img]https://image.ibb.co/dEYK1v/Bag2.png[/img]
It's nice to see that it shows the detail en route that the bag has made it aboard the plane.
Sep 13, 17, 2:23 pm
#9
Join Date: Aug 2008
Location: PHL
Programs: UA 1K 1MM, Marriott Gold, IHG Platinum, Raddison Platinum, Avis Presidents Club
Posts: 5,064
"Baggage Claim: Check baggage monitors"
I think this could be improved
It would be nice if they simply listed every time it was scanned
I think this could be improved
It would be nice if they simply listed every time it was scanned
Sep 13, 17, 2:26 pm
#10
Join Date: Nov 2005
Location: DTW and ORD
Posts: 663
Your links are to pages with the images and not directly to the images, which you may be able to fix (don't know if your site allows hotlinking) by putting:
In your post.
It's nice to see that it shows the detail en route that the bag has made it aboard the plane.
PHP Code:
[img]https://image.ibb.co/bHGHoa/Bag1.png[/img]
[img]https://image.ibb.co/dEYK1v/Bag2.png[/img]
It's nice to see that it shows the detail en route that the bag has made it aboard the plane.
Sep 13, 17, 2:26 pm
#11
Join Date: Mar 2008
Location: New York
Programs: UA GS, Hilton Diamond, Marriott Gold
Posts: 2,421
Sep 13, 17, 3:36 pm
#13
Join Date: May 2003
Location: Cleveland, OH
Programs: UA-GS 1MM), Hertz Pres Circle, Starriott Titanium)
Posts: 1,965
All kidding aside, I will enjoy this when I go on vacation w/ the wife and kids to LIR
Sep 13, 17, 3:56 pm
#14
Join Date: Jul 2005
Programs: UA Premier Gold
Posts: 495
They've been working on this for a while and it was supposed to be rolled out quite some time ago, but good to see it finally here. They are also planning to allow you to do things like enter bag delivery information for delayed baggage straight into the app. Not sure what their timeline is for this additional features.
Sep 13, 17, 4:01 pm
#15
Join Date: Dec 2007
Posts: 834
It's good to see United finally offering some features that United offered years ago.
I remember a trip some time pre-merger (or maybe it was post-merger, but pre-combination of operations) where I was flying to ORD via DEN, and saw kiosks at baggage claim where you could check the status of your bags. Since my inbound flight at DEN arrived really late and I had a very short connection, I wasn't sure if my bag made it. I checked the kiosk, and it said my bag was still in Denver, and gave me an option right there to submit a claim/request delivery. I filled it out without having to see an agent, and was out of the airport before the first bags from my flight even started rolling around the carousel.
Shortly after that, those kiosks disappeared. And now, some years later, the feature has returned, in app form.
I remember a trip some time pre-merger (or maybe it was post-merger, but pre-combination of operations) where I was flying to ORD via DEN, and saw kiosks at baggage claim where you could check the status of your bags. Since my inbound flight at DEN arrived really late and I had a very short connection, I wasn't sure if my bag made it. I checked the kiosk, and it said my bag was still in Denver, and gave me an option right there to submit a claim/request delivery. I filled it out without having to see an agent, and was out of the airport before the first bags from my flight even started rolling around the carousel.
Shortly after that, those kiosks disappeared. And now, some years later, the feature has returned, in app form.
