"The Points Guy" takes the mickey out of United & Polaris
Aug 9, 2017, 8:06 pm
#16
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Aug 9, 2017, 8:06 pm
#17
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May I direct everyone's attention to this thread? 
Last edited by diburning; Aug 10, 2017 at 10:29 am
Aug 9, 2017, 8:25 pm
#18
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While I am no fan of TPG to begin with, it's particularly telling that there was no mention of this being the old hard product, and it was only really Polaris soft products on this flight. While I understand that wasn't good either, as a professional reviewer he should at least mention that the seat is not part of the "soon-to-come" Polaris experience, so those complaints should be tampered in the review. Instead, he makes no mention at all.
Why? Why talk about United's vaporware?
The reality is that if you buy a "Polaris" ticket at random right now, the most likely outcome is that you will end up in an 8-across row of coffin seats, just like the author.
The author appropriately discusses how things actually are without clouding things with a discussion of what United claims they will be in the aerie-faerie future. United brought this on themselves by advertising their vaporware as if it actually exists. One lounge and how many 777-300ER routes? 5?
Folks can guffaw about the claim the United Polaris is inferior to other airlines Economy class. But the photos don't lie. I have never been served anything that looked as disgusting as that on any airline in any class, ever. That includes some old Soviet bloc airlines.
Last edited by porciuscato; Aug 9, 2017 at 8:30 pm
Aug 9, 2017, 8:25 pm
#19
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May I direct everyone's attention to this thread?
Aug 9, 2017, 8:38 pm
#21
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Dude had an objectively crappy experience in UA's abysmal 8 across J cabin. Kind of a perfect storm of events we all know do sometimes happen on UA.
But yes, the "I'd rather fly Y" is just silly. TPG has been opting for quantity over quality lately. OMAT and Matthew are much better with the quality control
But yes, the "I'd rather fly Y" is just silly. TPG has been opting for quantity over quality lately. OMAT and Matthew are much better with the quality control
Aug 9, 2017, 9:32 pm
#22
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I fly NYC to Europe frequently on either UA or LH and LH is better all around but for the bedding and gel pillow.
Nicer FAs, better food and wine, better service and nothing beats the privacy of the upper deck on the 747. A380 is also much nicer than the UA planes.
That being said my UA experience is generally good too. I don't understand the constant UA bashing. Mostly the FAs are friendly and hard working and UA has always done right by me when something went wrong.
Nicer FAs, better food and wine, better service and nothing beats the privacy of the upper deck on the 747. A380 is also much nicer than the UA planes.
That being said my UA experience is generally good too. I don't understand the constant UA bashing. Mostly the FAs are friendly and hard working and UA has always done right by me when something went wrong.
Aug 9, 2017, 9:40 pm
#23
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At least they could have mentioned the better economy Y class - that I've been on would say TK and SQ spring to mind immediately. But even then, I'd still rather be in C on UA, or probably any carrier.
Aug 9, 2017, 9:50 pm
#24
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While I am no fan of TPG to begin with, it's particularly telling that there was no mention of this being the old hard product, and it was only really Polaris soft products on this flight. While I understand that wasn't good either, as a professional reviewer he should at least mention that the seat is not part of the "soon-to-come" Polaris experience, so those complaints should be tampered in the review. Instead, he makes no mention at all.
It doesn't matter if anyone likes any of these bloggers. This thread just gave one of them free publicity.
As for his trip report, he could have written nothing, but the photos from his UA flight tell enough of a story.
Was this series of flaws and underwhelming food etc a one-off? It doesn't really matter.
It is a bit of a branding mistake on UA's part to have some aircraft and routes with the "real" Polaris, while others yet to be rehabilitated, are still wearing the old cabins, even if they comes with pjs, a blanket and a teddy bear etc. IMHO.
Aug 9, 2017, 9:53 pm
#25
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Aug 9, 2017, 10:17 pm
#26
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Dude had an objectively crappy experience in UA's abysmal 8 across J cabin. Kind of a perfect storm of events we all know do sometimes happen on UA.
But yes, the "I'd rather fly Y" is just silly. TPG has been opting for quantity over quality lately. OMAT and Matthew are much better with the quality control
But yes, the "I'd rather fly Y" is just silly. TPG has been opting for quantity over quality lately. OMAT and Matthew are much better with the quality control
Aug 9, 2017, 10:31 pm
#27
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Why? Why talk about United's vaporware?
The reality is that if you buy a "Polaris" ticket at random right now, the most likely outcome is that you will end up in an 8-across row of coffin seats, just like the author.
The author appropriately discusses how things actually are without clouding things with a discussion of what United claims they will be in the aerie-faerie future. United brought this on themselves by advertising their vaporware as if it actually exists. One lounge and how many 777-300ER routes? 5?
Folks can guffaw about the claim the United Polaris is inferior to other airlines Economy class. But the photos don't lie. I have never been served anything that looked as disgusting as that on any airline in any class, ever. That includes some old Soviet bloc airlines.
The reality is that if you buy a "Polaris" ticket at random right now, the most likely outcome is that you will end up in an 8-across row of coffin seats, just like the author.
The author appropriately discusses how things actually are without clouding things with a discussion of what United claims they will be in the aerie-faerie future. United brought this on themselves by advertising their vaporware as if it actually exists. One lounge and how many 777-300ER routes? 5?
Folks can guffaw about the claim the United Polaris is inferior to other airlines Economy class. But the photos don't lie. I have never been served anything that looked as disgusting as that on any airline in any class, ever. That includes some old Soviet bloc airlines.
14 IPTE 744
14 IPTE 763
33 IPTE 772
Total IPTE a/c: 61
41 sCO non-PS 752
21 sCO 763
16 sCO 764
20 sCO 772
13 Polaris 773
12 sCO 788
20 sCO 789
Total sCO/Polaris a/c: 143
Granted, not all of these are operating at the same time, but as the majority of the intl fleet is equipped with sCO/Polaris seats, I'd venture it safe to say the odds are better for 2-2-2, 2-1-2, 2-2, or 1-2-1. I don't think I've flown in a 2-4-2 seat since 2015.
Aug 9, 2017, 10:32 pm
#28
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Between the high fat content and apparent undercooking, I was unable to choke down any of it.
Aug 9, 2017, 10:35 pm
#29
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This will amuse some of you.
From Matthew, Live and Let's Fly
SORRY TPG, I CAN ASSURE YOU UNITED BUSINESS IS BETTER THAN ECONOMY CLASS ON ANY AIRLINE
MATTHEW AUGUST 9, 2017
http://liveandletsfly.boardingarea.c...unfair-review/
From Matthew, Live and Let's Fly
SORRY TPG, I CAN ASSURE YOU UNITED BUSINESS IS BETTER THAN ECONOMY CLASS ON ANY AIRLINE
MATTHEW AUGUST 9, 2017
http://liveandletsfly.boardingarea.c...unfair-review/
