UA changed my wife's E+ seat assignment
I paid for my wife's e plus selection a few hours before the flight. Well the lovely gate agent decided that they need her seat in order to sell more upgrades or give freebies so they moved her without asking her. She would have no problem moving if they had just asked, but of course that is too much work and it was better to stiff it to the customer! Nice united, stay classy
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Originally Posted by mattack4000
(Post 28593489)
I paid for my wife's e plus selection a few hours before the flight. Well the lovely gate agent decided that they need her seat in order to sell more upgrades or give freebies so they moved her without asking her. She would have no problem moving if they had just asked, but of course that is too much work and it was better to stiff it to the customer! Nice united, stay classy
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To a different section of e plus. You know what is guarantee, the price you pay by seat
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Originally Posted by mattack4000
(Post 28593600)
To a different section of e plus. You know what is guarantee, the price you pay by seat
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And no it's not about the money or seat. My wife didn't enjoy being viewed as a seat thief or self upgrader
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Originally Posted by mattack4000
(Post 28593624)
My wife didn't enjoy being viewed as a seat thief or self upgrader
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She sat in the seat she paid for, she was asked to get up to go to her new seat because they changed her seat at the gate
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Originally Posted by mattack4000
(Post 28593641)
She sat in the seat she paid for, she was asked to get up to go to her new seat because they changed her seat at the gate
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She would have agreed if asked, but she wasn't. They just made the change.
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Originally Posted by mattack4000
(Post 28593624)
... My wife didn't enjoy being viewed as a seat thief or self upgrader
Was the seat assignment change pre or post boarding
Originally Posted by mattack4000
(Post 28593489)
.... Well the lovely gate agent decided that they need her seat in order to sell more upgrades or give freebies so they moved her without asking her. ...
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What was the old seat and what is the new seat? In other words, was she moved from aisle to middle to something similar?
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Originally Posted by mattack4000
(Post 28593489)
I paid for my wife's e plus selection a few hours before the flight. Well the lovely gate agent decided that they need her seat in order to sell more upgrades or give freebies so they moved her without asking her. She would have no problem moving if they had just asked, but of course that is too much work and it was better to stiff it to the customer! Nice united, stay classy
some seats are saved for handicapped and if your wife was seated there, they will in fact move her. Same for some seats have an extra oxygen mask for infant in arms etc. GA may have accidentally broken up a child and a parent You may not know the reason explicitly and if the seat she was moved to cost less, you are due a refund. |
Paper boarding pass shows one number, electronic pass was changed at the time of boarding without notification. It's our fault for selecting an empty seat that united put up for sale???
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Originally Posted by mattack4000
(Post 28593771)
Paper boarding pass shows one number, electronic pass was changed at the time of boarding without notification. It's our fault for selecting an empty seat that united put up for sale???
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25d to 20d or something like that.
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