Woman arrested at SEA after refusing to move bag to OHB & then throwing walker
Jul 19, 2017, 3:19 pm
#1
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Woman arrested at SEA after refusing to move bag to OHB & then throwing walker
http://www.kiro7.com/news/local/woma...ight/564100335
<<< The flight crew told the mother and daughter to put a bag that was under the seat in the overhead bin, but the two refused.
According to the spokesman, there was a language barrier, but the spokesman did not say whether that was at the core of the issue.
A crew member called police, who told everyone to get off the plane – including the two women.
Police took the women to a confined place, because they believed it was safe for everyone. At one point, the daughter got upset and threw the mom’s walker while in an office. >>>
<<< The flight crew told the mother and daughter to put a bag that was under the seat in the overhead bin, but the two refused.
According to the spokesman, there was a language barrier, but the spokesman did not say whether that was at the core of the issue.
A crew member called police, who told everyone to get off the plane – including the two women.
Police took the women to a confined place, because they believed it was safe for everyone. At one point, the daughter got upset and threw the mom’s walker while in an office. >>>
Jul 19, 2017, 3:21 pm
#2
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Never heard of being forced to put in overhead, usually they want you to put under the seat. Unless it was too big for under the seat. But sounds like may have been arrested for the antics after being taken away.
Jul 19, 2017, 3:31 pm
#3
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Wasn't one of the concrete changes Oscar announced after the Dao incident that UA would never again use law enforcement to deplane passengers except in security incidents? While incorrectly stored bagged is security related, I still think FAs probably escalated things by calling LE.
Jul 19, 2017, 3:35 pm
#5
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Policy now (and not just at UA; OALs have the same) is to simply deplane everyone. LEOs/Airport security whatevers generally show up to observe in those scenarios just in case, but not to enforce the plane emptying out.
Jul 19, 2017, 4:15 pm
#7
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Note this was yesterday -- July 18, 2017
KING5 is reporting
and Q13 Fox is reporting
KING5 is reporting
Airport police boarded the plane to talk to the two women, but then decided to evacuate the entire plane. The women were taken to a nearby United office, DeRoy said.
The airline originally planned to offer them a refund, but "something happened" and the 53-year-old threw her mother's walker.
She was arrested for malicious mischief
The airline originally planned to offer them a refund, but "something happened" and the 53-year-old threw her mother's walker.
She was arrested for malicious mischief
According to an airport official, a woman in her 80s and her adult daughter were asked by a United Airlines flight crew to move one of their bags. The bag was apparently too large to fit underneath the seat in front of them, so the crew asked them to move it to an overhead bin.
.....
The mother and daughter were taken to an airport office to sort things out.
The official said the daughter become upset and threw her mother's walker in the office. At that point, police arrested her for malicious mischief and she was taken to jail
.....
The mother and daughter were taken to an airport office to sort things out.
The official said the daughter become upset and threw her mother's walker in the office. At that point, police arrested her for malicious mischief and she was taken to jail
Jul 19, 2017, 4:19 pm
#8
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Exactly my thought upon seeing the thread title. It's sticking out and blocking the space by their feet. If the FAs see something like that they will insist that it goes in the bins.
Jul 19, 2017, 4:50 pm
#9
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1. UA followed its stated policy even though it didn't apply. The passengers were offloaded and the two passengers who were violating UA's safety & security policy were dealt with.
2. The policy did not apply because this was a safety & security issue. Put in its simplest terms, if the bag does not fit fully under the seat in front of the passenger associated with it, it goes to the OH (or is checked). The aircraft isn't going to push until it is dealt with.
This is an example of how the Dao incident works to the detriment of everyone. No crewmember in their right mind is going to reach down and grab the bag and be accused of brushing past and thereby assaulting the woman or her daughter, so however many pax are delayed, people are delayed on the next flight and so on.
Good on UA for doing it the right way and a pity that it's come to this.
2. The policy did not apply because this was a safety & security issue. Put in its simplest terms, if the bag does not fit fully under the seat in front of the passenger associated with it, it goes to the OH (or is checked). The aircraft isn't going to push until it is dealt with.
This is an example of how the Dao incident works to the detriment of everyone. No crewmember in their right mind is going to reach down and grab the bag and be accused of brushing past and thereby assaulting the woman or her daughter, so however many pax are delayed, people are delayed on the next flight and so on.
Good on UA for doing it the right way and a pity that it's come to this.
Jul 19, 2017, 7:56 pm
#10
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This is an example of how the Dao incident works to the detriment of everyone. No crewmember in their right mind is going to reach down and grab the bag and be accused of brushing past and thereby assaulting the woman or her daughter, so however many pax are delayed, people are delayed on the next flight and so on.
Good on UA for doing it the right way and a pity that it's come to this.
Good on UA for doing it the right way and a pity that it's come to this.
Jul 19, 2017, 8:13 pm
#12
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Jul 20, 2017, 8:26 pm
#13
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... and, if the offending passengers still refuse to get out of their seats, then the forced removal process is out of view of the other passengers and their cellphone cameras.
Jul 20, 2017, 8:39 pm
#14
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