Originally Posted by jhayes_1780

1. No, you were not fit to fly.

2. No, you were not fit to fly.

3. No, Surprised that Hyatt did this, sounds far from PCI compliant for such a large origination.

Originally Posted by GUWonder

If someone vomits just once -- or in one brief sequence of barfing -- due to food poisoning or burp reflex, the passenger would often be considered fit to fly. It's not like UA commonly diverts and offloads flights when passengers vomit on board.

Originally Posted by GUWonder

I've often arranged for people to stay at hotels at my expense when I and/or my bank card may not be physically accessible at check-in. I've done it with just about every major hotel chain there is that has properties on at least three continents.

Originally Posted by MY-OTHER-BROTHER-"TED"

Well let me just say that he tore up anything that had to do with UA (itineraries) which were probably his "Confirmations". The point that I was making was that he couldn't get on a plane due to his illness, and he needed a dr's note before they would let him fly, which he did 5 weeks later, after a stay in ICU. I also went on to say that I know for a fact that UA would not assist him with his previously purchased tickets, because I assisted him with his letter, informing them that a dr told him that he could not fly for about a year.

I was only making a comment from past experience, and was not trolling for comments about a paper ticket vs a paper copy of an itinerary, or an e-ticket....and to take it one step further it was evident to me, at the time, that it really wasn't so much of a tirade, but rather that he wanted nothing to do with UA ever again, and he actually has held this experience against me since that time. UA did however allow him to change his itinerary from BKK to LAX about once a week during his stay in the hospital without penalty's or extra fee's, but he still was not happy, which about sums up what I was dealing with, at the time..

I had no dog in the fight, and I really could care less, but since that time I do not try to convince anyone else which airline to fly, except my wife who is a 1K via a gift from me.

Originally Posted by MSPeconomist

Some credit card companies such as the AmEx Plat card have been known to call hotels in emergencies to arrange for room, F&B, etc. charges to be authorized for the card account in the absence of a physical card.

Originally Posted by BBSHOPSINGER

These are non-refundable tickets! That's what flight insurance is for. It's unfortunate, but people have to realize that if they buy non-refundable tickets without insurance (and don't have CC protection either), they are not entitled to refunds.

The fact that United allowed changes without charge for these circumstances should be applauded. And the fact that they kept people off the plane who could have been endangering the health of the rest of the passengers should also be applauded. Expecting them to refund the remaining tickets is not reasonable.

Originally Posted by fastair

HKG is one of the places, if I can recall, that they use thermo-imaging as you enter the immigration area. At least they used to, during the outbreaks of Asian bird flu and SARS. I'd guess that boarding out of HKG, not even considering flight path and duration, is a strike against anyone who is sick. I remember walking thru Kowloon Park during the height of those, the place was empty, and PSA signs were everywhere.

Originally Posted by skyflytime

.. threw up multiple times in quick succession, and alerted a flight attendant..

Originally Posted by skyflytime

I was sitting next to the bathroom (Economy Plus Seat 24A of United 862 from HKG to SFO) on Tuesday. As the doors were closing, I walked to the toilet and threw up multiple times in quick succession, and alerted a flight attendant. I was asked if I feel better now and I said I feel very good after throwing up. They opened the door again and a cleaning lady walked in a couple of minutes later. Another lady asked if I had checked luggage and that the captain would make a decision to keep me or not. A couple of minutes later, I was told the captain wanted me off the plane. I was told I would meet security. Once I got through the door they told the plane "sorry for the delay, we had a sick passenger" and I started tearing up. At that point, watching the United plane close the door, while I had to wait for security, made my cry as I started dialing my friend on the phone.

I think the reason I got kicked off was because 1) I was traveling by myself and 2) I had no checked bags. Thankfully, instead of security, I met one professional agent who escorted me and rebooked me for next day (I saw her in the Global Services stand the next day). Thankfully I didn't get beaten (joke) or have to talk to security, which is what I was told would happen.

However, I had no wallet (my slim travel wallet fell out during the Uber ride on the way to SFO departure and I didn't notice because the Passport was the same size) and HKG was a layover. I had to beg my friend to wire me more money while I was in tears since I had no wallet, no money, no hotel, and I was very tired. I cried sitting on the floor next to the bathroom in that huge airport. I finally got money and booked the on-site hotel.

Questions:

1) Am I entitled to compensation for the hotel?
2) What about compensation for being involuntarily removed and having to take a plane 24 hours later?
3) Also, I had previously told the gate agent I had no wallet and tried to upgrade to First Class, hoping to pay by signing a paper to charge my card on file and 30K points from my account, similar to what I did at a Hyatt during the vacation. Was there something United could have done to help me with the upgrade, as well?

About 12 hours prior, I had eaten a variety of seafood including 3 drinks and got nauseous many hours later but I had no cramps. I had no drinks in the prior 12 hours and the only food was eggs, etc. And I threw up in the toilet, not on the floor (though I missed a bit).

Not much luck with United for me... I was $100 away from United Gold last year. And, my prior United to SFO flight 3 years ago (from ICN) got mechanical issues and was re-routed to Japan instead, causing another 24 hour delay...

Originally Posted by pinniped

Diner's Club did this for me in the mid-90's. Authorized everything at the hotel and had a new physical card there at the front desk by the following morning. No cost to me, even though it was completely my fault that I lost the card to begin with. I was always very impressed by the service from DC in those years...

As for this situation, United did the right thing. It sounds like the OP was *very* ill at the time. Even though illness thankfully passed quickly, the captain didn't know that. Better to let the person rest for a day than to have a medical emergency midway through a TPAC route.