Does anyone have any recent experience on this policy that you can post an update? I am ready to book an 016 ticket in premium economy with one TATL segment (SFO - FRA) on LH. Any comments, insights, or recent experience will be appreciated. TIA!
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Originally Posted by mathgeek1978
(Post 33389826)
Does anyone have any recent experience on this policy that you can post an update? I am ready to book an 016 ticket in premium economy with one TATL segment (SFO - FRA) on LH. Any comments, insights, or recent experience will be appreciated. TIA!
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I have a Y segment from MUC to KRK on LH as a UA codeshare. Two days ago, I went online and paid $14/ seat for exit rows. I am *G, and this was a 'classic' ticket, not 'light'.
I have a native LX segment also and called them to get a seat a week ago and it was the same $14. They also sold me the seats on LH but this dropped off the reservation a couple days later. I was not able to buy seats on the LX site for the LH segment. You would think that they use the same software and back office. Buying what seems to be the same flight and ticket type on LH for that segment allows for some free seat assignments including exit rows. Odd that you buy it from them, it is free. Buy it from United, and it is not. |
Originally Posted by pretzlaff
(Post 33390261)
You would think that they use the same software and back office.
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Originally Posted by mathgeek1978
(Post 33389826)
Does anyone have any recent experience on this policy that you can post an update? I am ready to book an 016 ticket in premium economy with one TATL segment (SFO - FRA) on LH. Any comments, insights, or recent experience will be appreciated. TIA!
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Originally Posted by Kacee
(Post 33390736)
While they both use Amadeus, the user interface, databases and back office are separate. Neither airline's is any good, though LX's is worse. I always find it amusing though how the cs agents for both airlines will never admit the IT made a mistake - it's always the fault of either UA or the passenger ;)
Seat assignments are done in LH/LX system and paid for using an EMD. The synch of booking between UA's flavor of shares and Amadeus Altea is patchy at best. |
Originally Posted by oliver2002
(Post 33391294)
... Seat assignments are done in LH/LX system and paid for using an EMD. ...
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They are tying to make it happen with codeshares too, but its near impossible as the ownership of the PNR is with the codeshare partner and the issuing office.
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Originally Posted by oliver2002
(Post 33391294)
LX/OS/SN use the same Amadeus Altea system as LH, the user interface is also the same.
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All (OS/LX/SN) are moving to the LH interface anyway. https://www.flyertalk.com/forum/luft...ne-2018-a.html
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Originally Posted by mathgeek1978
(Post 33389826)
Does anyone have any recent experience on this policy that you can post an update? I am ready to book an 016 ticket in premium economy with one TATL segment (SFO - FRA) on LH. Any comments, insights, or recent experience will be appreciated. TIA!
I searched the LH website and confirmed what the agent said was correct: Advance seat reservations for Premium Economy Class passengers | Lufthansa This is outrageous! I can understand a seat reservation fee for deeply discounted or basic economy tickets. But for a PE ticket this is outrageous and ridiculous. |
Originally Posted by mathgeek1978
(Post 33394044)
This is outrageous! I can understand a seat reservation fee for deeply discounted or basic economy tickets. But for a PE ticket this is outrageous and ridiculous. |
Originally Posted by HNLbasedFlyer
(Post 33394052)
The grass is not always greener on the other side....just saying.
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Originally Posted by mathgeek1978
(Post 33394044)
This is outrageous! I can understand a seat reservation fee for deeply discounted or basic economy tickets. But for a PE ticket this is outrageous and ridiculous.
If not seated in that section, I would expect one could receive a refund for the downgrade, either from LH voluntarily, or through a chargeback. |
Haven't read whole thread, but i have a paid J ticket (booked into discount P) on 016 stock that i can easily pick seats for on the app and website.
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