Unable to waitlist for upgrades within 24 hours of departure
Nov 5, 2013, 1:08 pm
#1
Original Poster
Join Date: Nov 2011
Programs: UA Premier Platinum
Posts: 143
No way to apply RPU within 24 hrs.
Hi,
I just called United to try to apply an RPU to flight that is within 24 hours (I just SDC'd onto the flight). Agent said there is no way to use an RPU within 24 hrs. I have read on here that people have done this. Was the agent wrong?
If not, what is the justification for not allowing this? Why wouldn't United rather have someone use an RPU over someone getting a CPU?
I just called United to try to apply an RPU to flight that is within 24 hours (I just SDC'd onto the flight). Agent said there is no way to use an RPU within 24 hrs. I have read on here that people have done this. Was the agent wrong?
If not, what is the justification for not allowing this? Why wouldn't United rather have someone use an RPU over someone getting a CPU?
Nov 5, 2013, 1:09 pm
#2
FlyerTalk Evangelist
Join Date: Oct 2003
Location: Floating around
Programs: UA 1K (1MM), DL Gold (1MM), Marriott LTT
Posts: 10,335
You may only use an RPU if you can confirm the upgrade immediately. In other words "R" space must be available on the flight. If no "R" space is available you can't use the RPU because United does not currently allow waitlisting for RPU upgrades within 24 hours of flight time. They are supposedly changing that rule down the road.
-RM
-RM
Nov 5, 2013, 1:10 pm
#4
Original Poster
Join Date: Nov 2011
Programs: UA Premier Platinum
Posts: 143
You may only use an RPU if you can confirm the upgrade immediately. In other words "R" space must be available on the flight. If no "R" space is available you can't use the RPU because United does not currently allow waitlisting for RPU upgrades within 24 hours of flight time. They are supposedly changing that rule down the road.
-RM
-RM
Should I Call back?
Nov 5, 2013, 1:13 pm
#7
Join Date: Jun 2012
Location: Boston
Programs: UA 1K
Posts: 272
Yes call ASAP. If the first agent does not agree, hang up instantly and call again. Do not argue with the agent at all, lest he/she may add notes to your reservation (which'll make the next agent agree to your request less likely)..
Nov 5, 2013, 1:13 pm
#8
FlyerTalk Evangelist
Join Date: Nov 2003
Location: Wesley Chapel, FL
Programs: American Airlines
Posts: 29,969
Correct. I just did this last weekend. I was scheduled and confirmed in F with an RPU on a tpa-ord flight on Sunday but wanted to leave earlier. I checked the R availability, then called the 1k line. Although she had to re-deposit the RPU back, she pulled it out again and reapplied it to the earlier leaving flight. Voila.
Nov 5, 2013, 1:16 pm
#9
Original Poster
Join Date: Nov 2011
Programs: UA Premier Platinum
Posts: 143
As a follow-up question. Just noticed the flight after mine (30 mins later) is an int'l 757 with lie-flat seats.
United is showing: F1, A1, JN1, Z1, ZN1, P1, PN1, R1, RN1, IN1, I1, Y9, YN9, B9, M9, E9, U9, H9, HN9, Q9, V9, W9, S9, T9, L9, K9, G9, N9, XN0, X0
What are my chances at SDCing onto that flight and keeping my seat in F?
Last edited by FlyinHawaiian; Nov 6, 2013 at 4:42 am Reason: merge
Nov 5, 2013, 1:32 pm
#10
FlyerTalk Evangelist
Join Date: Feb 2007
Location: Los Angeles / Basel
Programs: UA 1K MM, AA EXP, Hyatt Globalist
Posts: 26,916
As a follow-up question. Just noticed the flight after mine (30 mins later) is an int'l 757 with lie-flat seats.
United is showing: F1, A1, JN1, Z1, ZN1, P1, PN1, R1, RN1, IN1, I1, Y9, YN9, B9, M9, E9, U9, H9, HN9, Q9, V9, W9, S9, T9, L9, K9, G9, N9, XN0, X0
What are my chances at SDCing onto that flight and keeping my seat in F?
United is showing: F1, A1, JN1, Z1, ZN1, P1, PN1, R1, RN1, IN1, I1, Y9, YN9, B9, M9, E9, U9, H9, HN9, Q9, V9, W9, S9, T9, L9, K9, G9, N9, XN0, X0
What are my chances at SDCing onto that flight and keeping my seat in F?
Nov 5, 2013, 1:34 pm
#11
Original Poster
Join Date: Nov 2011
Programs: UA Premier Platinum
Posts: 143
Nov 5, 2013, 1:37 pm
#12
FlyerTalk Evangelist
Join Date: Feb 2007
Location: Los Angeles / Basel
Programs: UA 1K MM, AA EXP, Hyatt Globalist
Posts: 26,916
Nov 5, 2013, 2:06 pm
#14
FlyerTalk Evangelist
Join Date: Feb 2007
Location: Los Angeles / Basel
Programs: UA 1K MM, AA EXP, Hyatt Globalist
Posts: 26,916
Nov 5, 2013, 2:13 pm
#15
Original Poster
Join Date: Nov 2011
Programs: UA Premier Platinum
Posts: 143
Hmm, this is weird. Just looked at my United account and the RPU has been re-deposited. My reservation is showing upgrade confirmed and that I am in R. I can also get mobile boarding passes. Should I worry?
Also, I cannot see my e-receipt and the website refuses to acknowledge that I checked in.
Also, I cannot see my e-receipt and the website refuses to acknowledge that I checked in.
Last edited by wxalex; Nov 5, 2013 at 2:15 pm Reason: more info
