United Airlines President: Leaving New York’s JFK ‘Was the Wrong Decision’ {2017}
#121
Suspended
Join Date: Dec 2005
Posts: 9,916
Hey, this community is dedicated to skeptically ripping apart the smallest statement from airline management. I'm not saying Kirby is totally wrong, but some of what he is saying doesn't quite add up.
Clearly, the best way to win over the FlyerTalk crowd would be to start PMUA 757 service JFK-BKK.
Clearly, the best way to win over the FlyerTalk crowd would be to start PMUA 757 service JFK-BKK.
LAX/SFO-JFK has a portion of premium O&D traffic that won't fly out EWR - If they were Long Island-based, they may have flown UA connections using LGA for other travel. Without a JFK-LAX/SFO nonstop they probably defected to DL, AA or B6 taking their other business with them. With SFO/LAX based fliers who travel to New York but EWR doesn't work, same thing -- if they moved their NYC flying to AA, VX or DL, they may have taken other flying away from UA also. I imagine UA took a hit on some Long Island based corporate accounts.
#122
Join Date: Jun 2004
Location: BUR
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#123
Join Date: Feb 2006
Programs: UA, Starwood, Priority Club, Hertz, Starbucks Gold Card
Posts: 3,952
I am not one who criticized everything UA did pre-September 2015, but UA well deserved criticism for its lack of vision and poor execution of the "global network" strategy. Tangentially touching upon "natural share," UA ceded markets like DEN-MCI by replacing mainline with Q400. While the routes individually might have seemed to be of little consequence, they added up to make UA's portfolio far less competitive than UA+CO was on the day of the merger announcement. To those of us who saw this all along, Kirby was merely stating the obvious instead of throwing shade at the previous regime.
#124
Join Date: Dec 2009
Posts: 350
I still don't get the hoopla over losing JFK. But to me, the worst part was when they moved to EWR, the RPUs are sooooo hard to clear. I rarely fly that route anymore, although I used to all the time. Now my RPUs just go to waste because I don't know what to do with them and they expire. So if bringing back JFK helps make RPUs clear, then I suppose that's a good thing.
#125
Join Date: Apr 2011
Programs: WN, AA, UA, DL
Posts: 1,313
If you read the article, he said the customer who bought JFK also bought other tickets, and since they lost that customer on JFK, that customer shopped around on other trips as well.
Your mindset of looking at the flight in isolation is what got them in this mess in the first place.
Your mindset of looking at the flight in isolation is what got them in this mess in the first place.
You clearly didn't closely read the totality of my post. It says network this and network that. We can take an extreme example like losing every SFO-JFK passenger from the network and be unsure if it "badly" hurt SFO.
Your overstating of JFK is easily exposed. On paper ORD-JFK is a big market, yet AA only has a single hub-to-hub flight. DFW-JFK should be large, but there's only one flight from AA and a single RJ from DL. IAH-JFK? nothing. Even DCA-JFK is lightly flown. The prime demand for JFK is limited to beyond the LGA perimeter. EWR is right there with JFK for domestic O&D. I don't see anyone complaining that all airlines besides UA hardly touch it. It's clearly a "large market" too.
#126
FlyerTalk Evangelist
Join Date: May 2001
Location: LAX; AA EXP, MM; HH Gold
Posts: 31,789
This is unprecedented. I do not recall another instance where airline management made a decision that was derided by so many knowledgeable frequent flyers and then, within two years, new management validates their criticism of the earlier decision.
Anyone who has read my posts knows that I carry no water for Scott Kirby. He and Parker at AA had a limited playbook: taking full-service carriers like AA and US and taking them in the direction of America West.
Smisek made a lot of decisions with which I disagreed and with which many others around here found fault. Kirby confirms what many of us suspected - that abandoning JFK might cost UA more in other parts of its ever-so-important network than the amount lost at JFK.
Smisek himself probably thinks he did the right thing and he is probably swearing at Kirby over this revelation, but I'm confused why so many Flyertalkers were convinced two years ago that Smisek was right when he moved ps transcons to EWR and why so many of them think Kirby is now lying about Smisek's decision being wrong.
Anyone who has read my posts knows that I carry no water for Scott Kirby. He and Parker at AA had a limited playbook: taking full-service carriers like AA and US and taking them in the direction of America West.
Smisek made a lot of decisions with which I disagreed and with which many others around here found fault. Kirby confirms what many of us suspected - that abandoning JFK might cost UA more in other parts of its ever-so-important network than the amount lost at JFK.
Smisek himself probably thinks he did the right thing and he is probably swearing at Kirby over this revelation, but I'm confused why so many Flyertalkers were convinced two years ago that Smisek was right when he moved ps transcons to EWR and why so many of them think Kirby is now lying about Smisek's decision being wrong.
#127
Join Date: Dec 2016
Posts: 1,485
3) Terminal - T7 is still there. Might even be at a discount now. Would need to restock equipment and maybe freshen up the UC, but all that stuff wears out and is necessary to replace over time. If they decided to change terminals, well, that's also a decision that would have to visited whether they left or not. So either way it's a cost that would have to be absorbed whether you left or stayed. No significant change in cost as before.
4) Lost slots - let's assume a fair value deal was made with DL in 2015. It's unknown how much more or less JFK slots cost since 2015. For some data points, UA initially "sold" 24 JFK slot-pairs to DL for $14 million for the equal amount and price for EWR slots. After the deal was rejected, it UA ended up selling 30 pairs for the same price. It cost AA $44 million back in 2014 to acquire 24 JFK slot-pairs from B6 in 2014. If the same price exists today, you would buy them back to offset the "wrong decision". The value you got in return last time is a sunk cost, so that doesn't come into play.
If UA wants to get 15 to 20 slots with DL or B6, it would probably have to give up slots at LGA or DCA + gate space at EWR or LAX.
Would UA trade 10 LGA slots + 2 gates at EWR to B6 for 20 JFK slots or trade 15 LGA slots to DL for 20 JFK slots?
The only other possible partner is AS/VX if they decide to get out of the premium transcon market, but they don't have enough slots that UA needs.
#128
Join Date: Mar 2015
Location: Austin, TX - AUS
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Posts: 1,625
This is the part that I have an issue with. Out of the 3 airlines that have the slots necessary, AA is definitely not selling or trading with UA. DL and B6 are not selling to UA either. Not when they are trying to battle for greater market share in New York. They would be willing to trade for UA slots or gates in other airlines. The assumption that they are willing to sell slots at a valuation that B6 paid when it was exchanging for DCA slots is rather unfounded.
If UA wants to get 15 to 20 slots with DL or B6, it would probably have to give up slots at LGA or DCA + gate space at EWR or LAX.
Would UA trade 10 LGA slots + 2 gates at EWR to B6 for 20 JFK slots or trade 15 LGA slots to DL for 20 JFK slots?
The only other possible partner is AS/VX if they decide to get out of the premium transcon market, but they don't have enough slots that UA needs.
If UA wants to get 15 to 20 slots with DL or B6, it would probably have to give up slots at LGA or DCA + gate space at EWR or LAX.
Would UA trade 10 LGA slots + 2 gates at EWR to B6 for 20 JFK slots or trade 15 LGA slots to DL for 20 JFK slots?
The only other possible partner is AS/VX if they decide to get out of the premium transcon market, but they don't have enough slots that UA needs.
#129
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Join Date: Aug 2002
Location: Bay Area, CA
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And frankly, it's practically unprecedented. Tough to think of an airline pulling out of such a prominent city relative to its market space.
#131
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#132
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Join Date: Oct 2016
Location: PDX
Programs: AS DL
Posts: 9,038
It's very insightful, but still leaves me scratching my head. I got to New York a lot, and it's way easier to get into the city from EWR than JFK. JFK is 1:10 on the train. EWR is like 40 mins on the NJ Transit.
...
I'm genuinely curious if people going to Manhattan really prefer JFK over EWR. I certainly don't, but maybe I'm an anomaly? I prefer LGA to JFK, it's 30 mins into the city!
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I'm genuinely curious if people going to Manhattan really prefer JFK over EWR. I certainly don't, but maybe I'm an anomaly? I prefer LGA to JFK, it's 30 mins into the city!
If you're really on a budget, you can take the Q6 or is it Q10 bus from JFK to the subway.
Alaska entered JFK with merely one flight a day. UA can re-enter JFK, maybe getting a gate with *A LH in terminal 1?
They could start out simple, like SFO-JFK only. Or JFK to LAX or SFO. They don't need to add all the hubs.
Last edited by WineCountryUA; Apr 22, 2017 at 1:11 am Reason: merging consecutive posts by same member
#133
Join Date: Dec 2009
Posts: 350
Doesn't Air Train to E train take over an hour to get to Manhattan versus 30 mins on NJT?
#134
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What's this 30 minutes you're referring to? Sometimes there's more than 40 minutes between trains for NJ Transit EWR Airport to NY Penn. That's the worst thing about that link.
As for the E train, it's about 40-45 minutes from the Sutphin Blvd/JFK station to Penn. But if you're going from there to Penn, the LIRR takes 21 minutes and would be the most practical option (shorter than the NJT train portion). Subway would be easiest if you're in Midtown East for example.
#135
Join Date: Dec 2009
Posts: 350
What's this 30 minutes you're referring to? Sometimes there's more than 40 minutes between trains for NJ Transit EWR Airport to NY Penn. That's the worst thing about that link.
As for the E train, it's about 40-45 minutes from the Sutphin Blvd/JFK station to Penn. But if you're going from there to Penn, the LIRR takes 21 minutes and would be the most practical option (shorter than the NJT train portion). Subway would be easiest if you're in Midtown East for example.
As for the E train, it's about 40-45 minutes from the Sutphin Blvd/JFK station to Penn. But if you're going from there to Penn, the LIRR takes 21 minutes and would be the most practical option (shorter than the NJT train portion). Subway would be easiest if you're in Midtown East for example.
For JFK, I feel like you walk forever to get to an airtrain, then take the airtrain for 20 mins. Then get on the subway and it's another 45 mins, for a total of well over an hour. I guess different people have different experiences depending exactly where you're going, and I'm not smart enough to know exactly where I'm going each time.