Lost business fall-out from Flight UA3411
I work for a mid-size company with about 40 active travelers.
We received an email this afternoon from our head of HR to stop using UA immediately due to incident on Sunday. this is for the foreseeable future, no end date for now. I had a flight next week with 2 segments on UA purchased about 4 weeks ago. I emailed to see if I should take those flights. I was told no, to either try to get a refund or the company will eat the ticket. The travel coordinator will re-book a non UA flight in the AM. Any others receiving this type of requests from your companies? |
What an idiotic company to forfeit previously booked non-refundable tickets over a very complex issue that is still a developing story.
And here I don't mean United, though they often fall into that category. If there's one thing good that will come from this, it might well be an end to the police used as airline bouncers. |
Originally Posted by MatthewLAX
(Post 28170141)
What an idiotic company to forfeit previously booked non-refundable tickets over a very complex issue that is still a developing story.
And here I don't mean United. |
So many knee jerk reactions by people & in this case a company. I get that some individuals are going to change future purchase plans due to the incident, but I can't understand throwing away something of value if it is non-refundable. But hey, its their money.
If I was United, I would not let people get their money back on non-refundable tickets because they are "appalled" and can't bear to fly on a plane carrying the UA logo. I can see the headlines "United won't give me my money back because I don't like them anymore". You purchased the ticket with restrictions (non-refundable)!!! |
Originally Posted by FlyngSvyr
(Post 28170221)
So many knee jerk reactions by people & in this case a company. I get that some individuals are going to change future purchase plans due to the incident, but I can't understand throwing away something of value if it is non-refundable. But hey, its their money.
If I was United, I would not let people get their money back on non-refundable tickets because they are "appalled" and can't bear to fly on a plane carrying the UA logo. I can see the headlines "United won't give me my money back because I don't like them anymore". You purchased the ticket with restrictions (non-refundable)!!! |
Originally Posted by LA2CDG
(Post 28170130)
We received an email this afternoon from our head of HR to stop using UA immediately due to incident on Sunday. this is for the foreseeable future, no end date for now.
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Originally Posted by FlyngSvyr
(Post 28170221)
So many knee jerk reactions by people & in this case a company. I get that some individuals are going to change future purchase plans due to the incident, but I can't understand throwing away something of value if it is non-refundable. But hey, its their money.
If I was United, I would not let people get their money back on non-refundable tickets because they are "appalled" and can't bear to fly on a plane carrying the UA logo. I can see the headlines "United won't give me my money back because I don't like them anymore". You purchased the ticket with restrictions (non-refundable)!!! |
Originally Posted by FlyngSvyr
(Post 28170221)
If I was United, I would not let people get their money back on non-refundable tickets because they are "appalled" and can't bear to fly on a plane carrying the UA logo. I can see the headlines "United won't give me my money back because I don't like them anymore". You purchased the ticket with restrictions (non-refundable)!!!
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Originally Posted by tom911
(Post 28170242)
Do you have an arrangement to get matching elite status with a competitor(s), or are you just on your own?
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Originally Posted by naumank
(Post 28170253)
People can vote with their money. As you rightly pointed out, it's their money. Sometimes, there're things more important than money in this world, for example, taking a moral stance.
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Originally Posted by LA2CDG
(Post 28170130)
I work for a mid-size company with about 40 active travelers.
We received an email this afternoon from our head of HR to stop using UA immediately due to incident on Sunday. this is for the foreseeable future, no end date for now. I had a flight next week with 2 segments on UA purchased about 4 weeks ago. I emailed to see if I should take those flights. I was told no, to either try to get a refund or the company will eat the ticket. The travel coordinator will re-book a non UA flight in the AM. |
I admire companies/individuals who take a stand against an injustice, even if it has individual financial implications. It is only when this is done that bad companies feel the effect. Those who would criticize those who do this at their cost are people who do not have a depth of commitment of injustices. They do not take a stand.
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Originally Posted by FlyngSvyr
(Post 28170221)
So many knee jerk reactions by people & in this case a company.
|
Originally Posted by naumank
(Post 28170253)
People can vote with their money. As you rightly pointed out, it's their money. Sometimes, there're things more important than money in this world, for example, taking a moral stance.
I find it puzzling that people get so bothered by others taking a stand. Is it because they're ashamed that they are too afraid to themselves, and thus don't want others to rock the boat? Dr. Dao is my hero, every felonious, boat-rocking, pill-popping, man-seducing, poker-playing, bloodied-up inch of him. This guy is gonna be a legend, very soon...the man who stood up to the airline and won! :D Meanwhile, I'm booking my lie-flat for the yearly run to Europe, and guess who won't be seeing a penny? |
Originally Posted by MCIUnitedGuy
(Post 28170314)
Sounds like you guys are on track to stay a mid-size company!
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