Apr 11, 2017, 7:59 pm
Last edit by: CodeAdam10
Poll link: https://www.surveymonkey.com/r/KP68GYG
Results link: https://www.surveymonkey.com/results/SM-KPKQ6B2B/instant/
Results link: https://www.surveymonkey.com/results/SM-KPKQ6B2B/instant/
Poll: Opinion of United post-incident.
Apr 11, 2017, 3:50 pm
#18
Join Date: Mar 2005
Programs: fwp blood diamond, dykwia uranium
Posts: 7,251
today 8
then 8
ua has taken very good care of me, often at great cost to them. however it's disheartening and obviously a penny pinching thing when the company didn't give their employees the tools (ability to increase compensation amounts in order to compel, rather than drag, customers outta their seats) to do their job.
as a member of the ua family i'd be disheartened. oscar was obviously trying to have his employees back with his communiques, but that didn't go well with the public. as a result employees suffer.
as a customer i don't care. i'm glad the pax stood up to the system and didn't go down without a fight. he took one for the customers, and customers of ua will only benefit from this.
then 8
ua has taken very good care of me, often at great cost to them. however it's disheartening and obviously a penny pinching thing when the company didn't give their employees the tools (ability to increase compensation amounts in order to compel, rather than drag, customers outta their seats) to do their job.
as a member of the ua family i'd be disheartened. oscar was obviously trying to have his employees back with his communiques, but that didn't go well with the public. as a result employees suffer.
as a customer i don't care. i'm glad the pax stood up to the system and didn't go down without a fight. he took one for the customers, and customers of ua will only benefit from this.
Last edited by cur; Apr 11, 2017 at 3:58 pm
Apr 11, 2017, 3:51 pm
#19
Join Date: Jan 2017
Programs: UA
Posts: 324
FT is replete with seasoned travelers, and are reacting differently to both "IVDB-gate" and "leggingsgate" than the public at large.
So, how about an unscientific poll, please post two numbers:
A) On a 1 to 10 scale, 1 being the worst possible, and 10 being the best possible, what is your opinion of United today?
B) On the same scale, what was your opinion of United 3 months ago, before these two "scandals?"
It will be interesting to see how this pans out.
Just post two numbers ... I will tabulate them and edit this post.
So, how about an unscientific poll, please post two numbers:
A) On a 1 to 10 scale, 1 being the worst possible, and 10 being the best possible, what is your opinion of United today?
B) On the same scale, what was your opinion of United 3 months ago, before these two "scandals?"
It will be interesting to see how this pans out.
Just post two numbers ... I will tabulate them and edit this post.
4
3
Apr 11, 2017, 4:12 pm
#24
Join Date: Jul 2008
Location: K+K
Programs: *G
Posts: 4,866
Before: 6
After: 1.5
Before - was captive flyer. i knew they sucked but i knew the competitors also sucked and , hey , i got free upgrades.
After - luckily i live elsewhere as homebase. fly UA on a few segments during home visits but now i truly have no reason.
a younger version of me would also have placed the blame on the staff and law enforcement. an older work-weary version of me casts the fault squarely at the top. the corporate statements had me chuckling all day.
fwiw i was fully on UA's side for leggingsgate
After: 1.5
Before - was captive flyer. i knew they sucked but i knew the competitors also sucked and , hey , i got free upgrades.
After - luckily i live elsewhere as homebase. fly UA on a few segments during home visits but now i truly have no reason.
a younger version of me would also have placed the blame on the staff and law enforcement. an older work-weary version of me casts the fault squarely at the top. the corporate statements had me chuckling all day.
fwiw i was fully on UA's side for leggingsgate
Apr 11, 2017, 4:18 pm
#27
Join Date: Nov 2003
Location: Seattle/Denver, USA
Programs: W/P1.9MM & Charter+ DL Diamond 2.15MM, AA EXP 1.95MM, AS MVP .6MM, O/P .9MM, A/C & S/C
Posts: 402
Poll
Before 4
After 1
Unitied, excuse me, United doesn't care what we think. They will continue to be an airline looking for an excuse when something goes wrong, be it Mainline or Regional. They believe it is easier to give a lame apology, than to do the correct thing to begin with. This starts at the top, and flows down hill. Their credo: "OOPS! Oh well, tomorrow is another day. People will not remember this for long."
The biggest reason why I won't patronize them.
After 1
Unitied, excuse me, United doesn't care what we think. They will continue to be an airline looking for an excuse when something goes wrong, be it Mainline or Regional. They believe it is easier to give a lame apology, than to do the correct thing to begin with. This starts at the top, and flows down hill. Their credo: "OOPS! Oh well, tomorrow is another day. People will not remember this for long."
The biggest reason why I won't patronize them.
Apr 11, 2017, 4:18 pm
#28
Join Date: Jul 2008
Location: K+K
Programs: *G
Posts: 4,866
a frail senior citizen sitting quietly in his assigned seat getting yanked bloody to cater a carrier's irrops is going to reverberate a bit longer than....... smashing someones guitar, kicking non paying revs for improper dress, or pulling off a drunk pax.
call me crazy