FA had aisle seat passengers pass out the snack?
Mar 3, 2017, 9:14 pm
#1
FlyerTalk Evangelist
Original Poster
Join Date: May 2001
Posts: 10,969
FA had aisle seat passengers pass out the snack?
I was on a morning departure the other day (737 mainline). It was a 1.5+ hour flight.
The FA distributed the Stroopwaffels from one of the plastic drawers in the cart (like WN or AS FAs hand them out from a basket/box). She was giving the Stroopwaffels to the person at the aisle seat and asking the person to pass them to the other 2 passengers.
When she got to me, she gave me 3 (I was at an aisle seat). Then it turned out my seatmates were sleeping. The FA saw that and took 2 out of my hands.
I have 2 questions:
1 - is there any food serving rules on they should not ask passengers to pass out the food?
2 - do they not do a snack cart service on 1.5-2 hour short hops?
Thanks.
The FA distributed the Stroopwaffels from one of the plastic drawers in the cart (like WN or AS FAs hand them out from a basket/box). She was giving the Stroopwaffels to the person at the aisle seat and asking the person to pass them to the other 2 passengers.
When she got to me, she gave me 3 (I was at an aisle seat). Then it turned out my seatmates were sleeping. The FA saw that and took 2 out of my hands.
I have 2 questions:
1 - is there any food serving rules on they should not ask passengers to pass out the food?
2 - do they not do a snack cart service on 1.5-2 hour short hops?
Thanks.
Mar 3, 2017, 9:30 pm
#2
Senior Moderator
Join Date: Oct 2001
Location: San Francisco, CA
Programs: UA Plat/2MM [23-yr. 1K, now emeritus] clawing way back to WN-A List; MR LT Titanium; HY Whateverist.
Posts: 12,396
Re Q. 2., on UA domestic flights for Economy, only a single type of snack is offered on this length of flight. It is often passed out by the FA just before the bev. service. Re Q. 1, haven't seen the type of service the OP referenced.
In Domestic First, for this length of flight, a snack basket is offered passengers and the basket contains usually five or more types of snacks to choose, including bananas. On most of the these F-cabin flights, one can select two choices and often the basket is offered twice during the flight.
In Domestic First, for this length of flight, a snack basket is offered passengers and the basket contains usually five or more types of snacks to choose, including bananas. On most of the these F-cabin flights, one can select two choices and often the basket is offered twice during the flight.
Mar 3, 2017, 9:38 pm
#3
A FlyerTalk Posting Legend
Join Date: Apr 2004
Location: GVA (Greater Vancouver Area)
Programs: DREAD Gold; UA 1.035MM; Bonvoy Au-197; PCC Elite+; CCC Elite+; MSC C-12; CWC Au-197; WoH Dis
Posts: 52,140
I actually think this makes more sense than stretching over the aisle and middle passenger.
Mar 3, 2017, 10:13 pm
#4
Join Date: Jul 2013
Location: MRY - CNX - TXL
Programs: UA 1K / *G / Marriott PE / Expedia Gold+ / Hertz PC
Posts: 7,058
What food service issue is there for a completely sealed and packaged item? You can drop it on the floor it's not going to affect anything.
FWIW I'd rather hand it over if I'm on the aisle than having the FA reach across my face.
FWIW I'd rather hand it over if I'm on the aisle than having the FA reach across my face.
Mar 3, 2017, 10:14 pm
#5
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,852
Mar 3, 2017, 10:27 pm
#6
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,454
Mar 4, 2017, 2:51 am
#7
Join Date: Jan 2013
Location: LA
Posts: 1,281
I had a flight about six months ago where it was quite bumpy and the captain didn't want the FAs moving around. To kick start the snack service the FA handed the first passenger the bag of stoopwaffels and told them to take one and pass it along and made an announcement that it was being passed. About 30 mins later when it all settled they came around with our drinks. I on the other hand was hungry and pigged out on three of those things 🤗
Mar 4, 2017, 5:44 am
#8
Join Date: Nov 2005
Location: DTW and ORD
Posts: 667
I had a flight about six months ago where it was quite bumpy and the captain didn't want the FAs moving around. To kick start the snack service the FA handed the first passenger the bag of stoopwaffels and told them to take one and pass it along and made an announcement that it was being passed. About 30 mins later when it all settled they came around with our drinks. I on the other hand was hungry and pigged out on three of those things 🤗
Mar 4, 2017, 5:56 am
#9
FlyerTalk Evangelist
Join Date: Oct 2006
Location: SFO/SJC
Programs: UA Silver, Marriott Gold, Hilton Gold
Posts: 14,886
minites of screaming following that.
Mar 4, 2017, 6:49 am
#10
Join Date: Feb 2012
Location: PHX
Programs: AAexp, AC75k, HertzPC, NationalEE, Accor/MariottP, Hilton/HyattG
Posts: 3,614
I wouldn't mind doing this but I have never had this happen to me before, and I'm stuck on a lot of these snack flights. I wonder if there's protocol to it
Mar 4, 2017, 6:59 pm
#14
Join Date: Nov 2013
Location: NY State
Posts: 212
I could certainly see this being ok if turbulence or some other reason keeps the FA from distributing the snacks but I do not agree that it is ok to have the customer passing out the snacks.
I have to say that I am surprised by my reaction to this because I am usually a very easy going person...
I have to say that I am surprised by my reaction to this because I am usually a very easy going person...
Mar 4, 2017, 10:20 pm
#15
FlyerTalk Evangelist
Original Poster
Join Date: May 2001
Posts: 10,969
I am a little bit of a clean freak and if you observe how many people don't wash their hands after going to bathroom, I really don't want them touch any of my stuff (and I don't like to touch other people's stuff) 