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Help getting United to stop using my email address for testing

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Help getting United to stop using my email address for testing

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Old Feb 27, 2017, 10:13 am
  #1  
Original Poster
 
Join Date: Sep 2001
Location: Austin, tx, USA
Programs: UA 1K, Hertz 5-star, Marriott Gold
Posts: 261
Help getting United to stop using my email address for testing

Okay, I've got an annoying but not serious issue. A few weeks ago I reported to United that I was unable to book a ticket using one of my email addresses (it has a .solutions top level domain). It looks like they're working on fixing the problem because I keep getting confirmation emails for a passenger "TEST TESTING". I'm glad they're working on the issue, but I don't need those emails (unless they want to give me the miles for those flights). I've tried emailing them again, but have gotten no response. Anyone have any ideas on how to get this to stop?

Thanks!
octopic is offline  
Old Feb 27, 2017, 10:30 am
  #2  
 
Join Date: Mar 2012
Programs: Mileage Plus 1K; Marriott Platinum; Hilton Gold
Posts: 6,355
Does your email program have an adaptive spam filter? That's the easiest way to avoid seeing such emails, by a long shot.
transportprof is offline  
Old Feb 27, 2017, 10:46 am
  #3  
Original Poster
 
Join Date: Sep 2001
Location: Austin, tx, USA
Programs: UA 1K, Hertz 5-star, Marriott Gold
Posts: 261
Originally Posted by transportprof
Does your email program have an adaptive spam filter? That's the easiest way to avoid seeing such emails, by a long shot.
It does, but I don't want to miss United emails that I do need (which is always a risk). It's actually more funny than annoying.
octopic is offline  
Old Mar 14, 2017, 2:56 pm
  #4  
 
Join Date: Nov 2015
Location: BNE
Programs: NZ*G, QF Bronze, VA Red
Posts: 563
Print them all and drop them on a customer service agent's desk at the airport.

Perhaps try logging into ua.com with the ANR and name changing the reservation if it's there - cheap flight!
kyanar is offline  
Old Mar 14, 2017, 5:58 pm
  #5  
 
Join Date: May 2005
Location: Houston (IAH,HOU) / Kāʻanapali (JHM,OGG)
Programs: UA GS 2MM, AA P 2MM, DL PM, US P, VS G, SPG LT P, HH D, HYATT P, PC P, AVIS PC, HERTZ PLAT
Posts: 970
If I was getting email like that, I'd setup a filter and be ecstatic that they were actually fixing the problem.

Consider them to be "progress updates". When they stop coming they likely have fixed the issue.
bdraco is offline  
Old Mar 14, 2017, 7:06 pm
  #6  
A FlyerTalk Posting Legend
 
Join Date: Apr 2004
Location: GVA (Greater Vancouver Area)
Programs: DREAD Gold; UA 1.035MM; Bonvoy Au-197; PCC Elite+; CCC Elite+; MSC C-12; CWC Au-197; WoH Dis
Posts: 52,140
Originally Posted by bdraco
When they stop coming they likely have fixed the issue.
This is United. It'll mean it's broken beyond repair.
mahasamatman is offline  


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