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-   -   Consolidated "Waitlist for Award Seats Questions/Issues [ARCHIVE] (https://www.flyertalk.com/forum/united-airlines-mileageplus/1824345-consolidated-waitlist-award-seats-questions-issues-archive.html)

Kpoxa Mar 14, 12 12:18 pm

Consolidated "Waitlist for Award Seats Questions/Issues [ARCHIVE]
 
It looks like the ability to waitlist for award seat became another casualty of this merger. I have award flight in X booked on CO prior to the merger. Now I need to have my return flight move to the following day. The flight is several months away but there no award seats available for the next day. I just got off the phone with United rep and was told that it’s not possible to waitlist for award seats, it’s only possible as part of an upgrade. I know that last year I was able to waitlist for more convenient CO award flight in X with no problems; I think they even allowed me to get waitlisted for two different flights on the same day and I didn’t have status with neither UA nor CO.

UA-NYC Mar 14, 12 12:25 pm

Hang up and call again - I have multiple waitlists on a bunch of reservations for both a n/s alternative to a connecting flight, along with waitlisting a higher class of service on a domestic leg portion of an int'l F ticket

Kpoxa Mar 14, 12 12:30 pm


Originally Posted by UA-NYC (Post 18200297)
Hang up and call again - I have multiple waitlists on a bunch of reservations for both a n/s alternative to a connecting flight, along with waitlisting a higher class of service on a domestic leg portion of an int'l F ticket

Maybe only elites can do that now. I don't have status with UA.

UA-NYC Mar 14, 12 12:52 pm


Originally Posted by Kpoxa (Post 18200327)
Maybe only elites can do that now. I don't have status with UA.

That shouldn't matter - they'll just waitlist you for the "all flyers" award bucket (say X) instead of the "elite flyers" bucket (XN)

Agents' responses are so variable at this point with all the confusion going on

donsug Mar 14, 12 1:00 pm

From a newbie.

I'm in the same situation as OP. Have a saver award for a non stop from OGG to SFO in early 2013. Would like to get on a wait list for a non stop flight earlier on the same day, but saver award for that flight shown as not available. I called CS and was told that I could not get on a wait list. Is this because I have no special status or because they just don't do wait lists any more (or I just got bad information from CS)? Should I keep trying?

gdemander Mar 14, 12 1:41 pm

I had no idea that we can waitlist award tickets. That is pretty cool.

Does the waitlist work for saver awards and regular award tickets?

Appreciate the heads up.

bsmnsr Mar 14, 12 2:04 pm


Originally Posted by gdemander (Post 18200837)
I had no idea that we can waitlist award tickets. That is pretty cool.

I was able to wait list for an IAH-HNL-GUM flight 11 months out with no status a few years ago. Of course, the IAH-HNL legs didn't clear either way but it was nice to one I was waitlisted and didn't have to keep calling. Glad to seethe feature seems to have survivrped the cut.

UA-NYC Mar 14, 12 2:04 pm


Originally Posted by gdemander (Post 18200837)
I had no idea that we can waitlist award tickets. That is pretty cool.

Does the waitlist work for saver awards and regular award tickets?

Appreciate the heads up.

It's a nice feature - works for co-terminals too :)

I only do Savers, can only assume it works for "regular" (if you mean the overpriced, last seat Standard awards that you should try and stay away from booking)

The kinds of WL I'm aware of:

1. Booked in a lower cabin on a higher int'l itinerary - WL the higher cabin (be it a short domestic leg or a long int'l one)
2. Have a multi-segment trip, WL a non-stop
3. Plan B (still available?) - get confirmed in Y, but pay the C fare and get a WL C segment

Kpoxa Mar 14, 12 6:46 pm


Originally Posted by UA-NYC (Post 18200297)
Hang up and call again - I have multiple waitlists on a bunch of reservations for both a n/s alternative to a connecting flight, along with waitlisting a higher class of service on a domestic leg portion of an int'l F ticket

I tried calling again and got the same answer: itís not possible to waitlist for award seat (X). The way UA rep explained this to me is that I can only waitlist for (X) seat if I purchased revenue ticket on the same flight but would like to use miles in case award seat becomes available. This whole thing makes very little sense.
Can someone please confirm that he/she was able to waitlist for award (X) ticket after the merger without having any UA status?

gba Mar 14, 12 7:01 pm

For those who say waitlists are allowed, are they permitted on multi-carrier iteneraries? Or just on UA-metal only?

Mike Jacoubowsky Mar 14, 12 7:46 pm


Originally Posted by UA-NYC (Post 18201006)
It's a nice feature - works for co-terminals too :)

I only do Savers, can only assume it works for "regular" (if you mean the overpriced, last seat Standard awards that you should try and stay away from booking)

The kinds of WL I'm aware of:

1. Booked in a lower cabin on a higher int'l itinerary - WL the higher cabin (be it a short domestic leg or a long int'l one)
2. Have a multi-segment trip, WL a non-stop
3. Plan B (still available?) - get confirmed in Y, but pay the C fare and get a WL C segment

The waitlist I need is actually to downgrade. The horror! But presently I'm in Y and my son's in saver F (can you tell who's on the paid ticket and who has the award?). There were no saver seats available in either Y or C, and a standard Y r/t to Europe at 110k miles is too close to a saver F at 137k to make the Y ticket worth considering. Hoping to find a seat in C open up. Of course, he's pretty happy with F... especially since the TATL portion (ORD-FRA) in in seat #1 on a 747.

UA-NYC Mar 14, 12 8:18 pm


Originally Posted by gba (Post 18202438)
For those who say waitlists are allowed, are they permitted on multi-carrier iteneraries? Or just on UA-metal only?

Yup - I currently have UA n/s C waitlists on the following C itineraries:

1. LX JFK-GVA-BCN (WL EWR-BCN)
2. TP BCN-LIS-EWR (WL BCN-EWR)
3. NH HKG-NRT, UA NRT-EWR (WL HKG-EWR)

One that's a Y itinerary for non-elite parents for miles coming out of their accounts:
UA PDX-SEA-EWR (WL PDX-EWR)

Plus a bunch where I'm WL the domestic F cabin on an intl F award, but only domestic Y available for now

gregas Mar 15, 12 8:53 pm


Originally Posted by donsug (Post 18200544)
From a newbie....

<...snip...>

Welcome to FlyerTalk, donsug!

silent129 Mar 18, 12 8:01 am


Originally Posted by Kpoxa (Post 18200252)
It looks like the ability to waitlist for award seat became another casualty of this merger. I have award flight in X booked on CO prior to the merger. Now I need to have my return flight move to the following day. The flight is several months away but there no award seats available for the next day. I just got off the phone with United rep and was told that itís not possible to waitlist for award seats, itís only possible as part of an upgrade. I know that last year I was able to waitlist for more convenient CO award flight in X with no problems; I think they even allowed me to get waitlisted for two different flights on the same day and I didnít have status with neither UA nor CO.

I was just wait listed on fare bucket (IN) for a flight from BOS-IAD, which is the first leg of a BOS-IAD-NRT-TPE flight, where the rest of the itinerary had confirmed Saver First seats. Does anyone know when the award wait list starts to clear? Is it dependent on status (I'm 1K, my wife is Silver, we're traveling together but on different record locators)?

Dr Jabadski Mar 18, 12 8:12 am


Originally Posted by UA-NYC (Post 18202813)
Yup - I currently have UA n/s C waitlists on the following C itineraries: ...

Please forgive what might be a basic question. I checked the glossary and Googled it without success.
What is ďn/sĒ?
Thanks.


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