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-   -   Comprehensive Companion CPU Questions [ARCHIVE] (https://www.flyertalk.com/forum/united-airlines-mileageplus/1824064-comprehensive-companion-cpu-questions-archive.html)

WineCountryUA Jun 7, 2018 12:16 am

CPU eligibility for an off-PNR companion was a pre-merger CO practice. Post-merger it has never been a published policy but some .gate agents will do. For pmCO, it could only be done a few hours prior to departure -- today it is something only gate agents will do, so is effectively limited to an hour or less before departure, Companion will be a the bottom of the elite's status group and this is only done for elite and companion on paid fares. As this is not a published policy, it is up to the GA's discretion.

CruiserCLE Jun 26, 2018 10:10 pm

Hey all, it's been awhile since I've had a companion on my record and want to make sure I have this right:

Flying AAA-IAH-BBB. AAA-IAH seems iffy that we will clear before check-in. IAH-BBB looks to be heavily oversold with F wide open. It's down to F6 but cabin empty and it's a beach destination (for context). Pretty sure when the flight status shows up it will be ~10 or so blocked.

Assuming we clear IAH-BBB at some point between T-96 and T-24, is it best to not check-in right at T-24 and hope the CPU sweep for AAA-IAH happens down to F2 as it normally would on this route?

If I'm understanding correctly, if we do not split the reservation at checkin, we will not be eligible at all for CPU on AAA-IAH? My other thought is if they don't sweep the connecting flight right at T-24 to balance out the oversale (which seems to normally happen), that we will not check-in at all until the morning of and hope the system does it at some point up until closer to departure.

In the ideal scenario, hoping to be cleared on IAH-BBB way before departure and then just need to figure out the best strategy for AAA-IAH.

Hoping I'm on the right track here but any validation would be appreciated :)

CruiserCLE Jun 28, 2018 10:35 pm

Follow up to the above, my IAH-BBB cleared so now I'm just wondering about the first leg. If we do not get swept right at T-24, is it best to wait a bit before checking in (to see if the do the sweep down to F2) or should I just check in and split us? Since it's a one-way I don't need to worry about anything affecting a return trip. Companion is no-status FWIW.

findark Jun 29, 2018 10:49 am


Originally Posted by CruiserCLE (Post 29918784)
Follow up to the above, my IAH-BBB cleared so now I'm just wondering about the first leg. If we do not get swept right at T-24, is it best to wait a bit before checking in (to see if the do the sweep down to F2) or should I just check in and split us? Since it's a one-way I don't need to worry about anything affecting a return trip. Companion is no-status FWIW.

What is your priority? Maximal number of upgrades, or sit in the same cabin?

If the former, check in and split immediately. Otherwise wait until the counter.

CruiserCLE Jun 29, 2018 1:35 pm


Originally Posted by findark (Post 29920544)
What is your priority? Maximal number of upgrades, or sit in the same cabin?

If the former, check in and split immediately. Otherwise wait until the counter.

Since the connecting segment has cleared, it’s just the initial leg we are waiting on. I was curious since I notice sometimes the sweep does not occur until T-24-T-22.

My my assumption is that I should wait until they clear the flight down to F2 (and hopefully we’ll clear in that sweep) and if not, then check in ASAP to ensure highest position possible on the waitlist. Am I following that correctly?

Joe K. Jun 29, 2018 3:19 pm

My wife and two boys are flying IAH-CUN next month. I am the only one with status (Silver). Based on what I have seen, my chances looks good for a CPU for myself and one companion. I just noticed that the buy up offer is $119 for both routes. I am considering buying up for two of us and then hoping we get the CPU for the other two. The app doesn’t seem to be letting me purchase the upgrade for two of us? It only seems to be giving me an option to purchase all four seats. Am I not allowed to split it up?

jsloan Jun 29, 2018 3:38 pm


Originally Posted by Joe K. (Post 29921496)
Am I not allowed to split it up?

You can't split it up during the upgrade process, but you can call UA and split two passengers -- presumably, your wife and one of your boys -- into a separate reservation, at which point you'll likely see the same option there. If you explain what you're trying to do, the agent should be able to take care of it for you quickly.

Joe K. Jun 29, 2018 3:46 pm

Thanks!

Yellowjj Jul 18, 2018 10:51 pm

Does the companion need to be a MileagePlus member as well?

WineCountryUA Jul 21, 2018 3:36 pm


Originally Posted by Yellowjj (Post 29989740)
Does the companion need to be a MileagePlus member as well?

No

mr8 Aug 18, 2018 11:42 pm

1K traveling with 2 general members. Would I be able to apply 1 RPU to one companion and wait for a CPU with the other pax? I'm guessing I would need to call in to have them split the PNR?

findark Aug 18, 2018 11:43 pm


Originally Posted by mr8 (Post 30099511)
1K traveling with 2 general members. Would I be able to apply 1 RPU to one companion and wait for a CPU with the other pax?

Only if you split the PNR, but in that case yes.

schnitzer Oct 17, 2018 12:36 pm


Originally Posted by WineCountryUA (Post 29838636)
CPU eligibility for an off-PNR companion was a pre-merger CO practice. Post-merger it has never been a published policy but some .gate agents will do. For pmCO, it could only be done a few hours prior to departure -- today it is something only gate agents will do, so is effectively limited to an hour or less before departure, Companion will be a the bottom of the elite's status group and this is only done for elite and companion on paid fares. As this is not a published policy, it is up to the GA's discretion.

Hi, does this work with a GPU? (to International) If I'm traveling with a non-status companion. Can I move them higher on the upgrade list?

WineCountryUA Oct 17, 2018 12:40 pm


Originally Posted by schnitzer (Post 30325550)
Hi, does this work with a GPU? (to International) If I'm traveling with a non-status companion. Can I move them higher on the upgrade list?

Companions on a common PNR share the status of the elite. Those on there own PNR travel at their individual status and you should not be able to change that.
https://www.flyertalk.com/forum/unit...solidated.html

Old Gold Oct 24, 2018 3:33 pm

Companion upgrade on separate PNR
 
Does anyone have any recent experience with companion upgrades on separate PNR's?

I am 1K traveling on a reward ticket eligible for upgrade with Explorer card. Wife is traveling on same itinerary with a paid G fare. What are the chances of adding her to the upgrade list at the airport?

In the good ol' CO days it wasn't a problem, even for companions on the same flight but a different ultimate destination.

WakeTurbulence Oct 24, 2018 5:25 pm


Originally Posted by Old Gold (Post 30352177)
Does anyone have any recent experience with companion upgrades on separate PNR's?

I am 1K traveling on a reward ticket eligible for upgrade with Explorer card. Wife is traveling on same itinerary with a paid G fare. What are the chances of adding her to the upgrade list at the airport?

In the good ol' CO days it wasn't a problem, even for companions on the same flight but a different ultimate destination.

Still possible but sometimes very difficult to find an agent that is aware/willing to do it. Probably easier to find someone in an ex-CO hub than ex-UA.

I went to the service desk at the Denver UC a few months back and tried to add my buddy to the gate list. The gentleman I spoke with was adamant it was not allowed and had never been allowed.

When I politely told him it was a carryover from the CO days and I had done it numerous times post merger and was always under the impression is was well
within the rules, he claimed to be a “regional trainer” and that he would know what’s allowed and what isn’t.

When I realized I wasn’t going to get anywhere with this guy I walked over to the bar and figured I would just try at the gate. Shortly after, a second agent who overheard the conversation walked up to us and apologized. Said his co worker was a clown and not to listen to anything he said. He asked for our boarding passes and when he came back a minute later, my buddy was on the UG list!

When we we were leaving the club, I made sure to thank him in front of the clown I spoke with the first time and said “I’m sure glad someone knows the rules around here!”

Kacee Oct 24, 2018 6:20 pm

The UA website now explicitly states that companion upgrades are only allowed if your companion is on your PNR:

One companion traveling on a paid ticket on the same reservation as a Premier member is eligible for Complimentary Premier Upgrades on select flights
Premier Upgrades

I'm not sure that this benefit ever applied where the Premier is flying on a award.

jsloan Oct 25, 2018 3:12 am


Originally Posted by Kacee (Post 30352632)
I'm not sure that this benefit ever applied where the Premier is flying on a award.

The CPU benefit for award tickets is explicitly for the Premier member / cardholder only.

popcornpop Nov 15, 2018 10:13 am

hi guys, need your opinion. My husband and I are both Premier 1Ks. We would like to go on a trip with our 19 month old baby, and planning to get him a seat of his own.

If we all book on the same PNR, will our son also be eligible for CPU? Since it will be 3 pax in the PNR, I don't know how this works.

Thank you for your help!

Dublin_rfk Nov 15, 2018 11:08 am


Originally Posted by popcornpop (Post 30432773)
hi guys, need your opinion. My husband and I are both Premier 1Ks. We would like to go on a trip with our 19 month old baby, and planning to get him a seat of his own.

If we all book on the same PNR, will our son also be eligible for CPU? Since it will be 3 pax in the PNR, I don't know how this works.

Thank you for your help!

I would get a him a UA number and if on the same PNR all are eligible.

sanfran8080 Nov 16, 2018 1:04 pm

I'm having a brain fart….1K here..booked award ticket but don't have a United credit card....am I eligible for CPU along with my companion on the same PNR? The travel date is on Xmas day from CLE to TPA

jsloan Nov 16, 2018 1:22 pm


Originally Posted by sanfran8080 (Post 30437046)
I'm having a brain fart….1K here..booked award ticket but don't have a United credit card....am I eligible for CPU along with my companion on the same PNR? The travel date is on Xmas day from CLE to TPA

No. If you had the credit card, you'd be eligible but the companion wouldn't. Without the card, no eligibility for either.

WineCountryUA Dec 1, 2023 11:09 pm

This is an archive thread, the active thread is Comprehensive Companion CPU Questions

WineCountryUA
UA coModerator


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