May 29, 17, 1:21 pm
Last edit by: kirkwoodj
Check the current status of aircraft reconfigured (or delivered) with new Polaris seats: http://view.ceros.com/united/polaris...-desktop-4/p/3.
A Polaris Update and Polaris Mod Schedule to indicate the status of specific aircraft are maintained by those that manage the United Airlines Fleet Website.
Except for 773- and 781-operated flights, and those markets selling Premium Plus, Polaris-equipped planes have not been allocated to specific routes. You won't know until approx. 36-48 hours before departure if you'll have a newly reconfigured aircraft, and even then, it may be replaced with a non-retrofitted aircraft.
777-300ER - All 22 aircraft have Polaris (60 seats) and installation of Premium Plus cabins (24 seats) is complete.
767-300ER - As of September 2020, 31 of the 38 aircraft have been reconfigured with the Polaris seats.
- Retrofit is from 3-cabin to 2-cabin with direct-aisle-access seats. No 3-cabin 767s remain in service.
- 76A configuration is 30J/50Y+/134Y, total of 214; fleet to consist of 17 ships (former 3-cabin 767s).
- 76L configuration is 46J/22PE/47Y+/52Y; fleet to consist of 21 ships (18 former 2-cabin 76C and 3 used ships from Hawaiian).
767-400ER - [16 aircraft] None updated yet; modifications put on hold due to Covid-19.
777-200ER - As of September 2020, 46 of the 50 aircraft have been reconfigured with Polaris and Premium Plus seats.
- Configuration is 50 Polaris seats, 32 in the front cabin and 18 in the second cabin (behind 2L/R)
- Configuration is 10 across in economy, with 24 Premium Plus seats, 4686 E+ seats and 156 E seats, with E+ in front economy cabin plus exit rows and bulkhead at 3L/R, i.e., almost the same as current pmCO planes, except with 4 seats in middle section.
- Seat map (v5) on united.com
787-8, 787-9 - As of November 2022, all 787-8/9 are converted or in mod. No chance of flying old configuration anymore.
- 788 configuration has 28 Polaris seats (20 in front cabin, 8 in rear mini-cabin), and 21 Premium Plus seats (2-3-2).
- 789 configuration has 48 Polaris seats (32 in front cabin, 16 in rear mini-cabin), and 21 Premium Plus seats (2-3-2).
787-10 - 13 787-10s have been delivered in 2020. All come with Polaris and Premium Plus cabins factory-installed. Another 19 should be added by 2024.
FAQ:
Q: Does a Polaris ticket mean the aircraft has the new Polaris seat?
A: No, Polaris is the label UA uses for long haul international business class. It is also the label UA uses for the new seats, so this does create some confusion.
All the 773s and 787-10s are 100% the new seat.
The rest of the long haul fleet in various stages of conversion, see http://view.ceros.com/united/polaris...-desktop-4/p/3
Q: How to tell if my aircraft is the new style Polaris seats?
A: If the unassigned business class section is showing orange seats or all the seats are side-by-side or there is a section for 4 adjacent seats in the middle, this is an old style lie-flat aircreaft
If the unassigned bussines class seats are dark blue seats or the all the seats appear to have direct aisle access, then you aircraft is the new Polaris seat.
You can also look at the FT maintained, United Fleet Site and crosscheck the tail number or check thePolaris Update tab
Q: How to tell if my aircraft has the new PremiumPlus (PP) / Premium Economy seats?
A: If the unassigned seats just behind business class are purple seats or the aircraft is 773 or 787-10, then yes. However, the purple color seat will only show on routes where PP is being sold.
Aircraft with PP seats are being used on some routes but are not being sold as PP. In those cases, the seats are considered to be a part of E+. In those cases, an indicator of PP sold as E+ will be if the first few rows of economy, there are just 2 seats on the sides (with the rest of E+ showing 3 seats).
Q: Will the aircraft I see at booking be the same configuration at flight time?
A: Unfortunately with the fleet in transit, aircraft swaps happen. UA tends to use placeholders until 2 days before travel and even after that last minute swaps do happen.
Q: My flight seat map shows 772 with polaris seats is it a retrofit?
A: Possibly. The flight status page shows the most accurate scheduled aircraft. If a 77W is swapped in, it will list the aircraft as 777-300ER. However, if the 772's seatmap shows blue rectangular boxes in the business class cabin instead of orange "pointy rounds", this would indicate that a retrofit aircraft has been swapped.
See also: United Future/Changed Routes w/ Polaris seats
A Polaris Update and Polaris Mod Schedule to indicate the status of specific aircraft are maintained by those that manage the United Airlines Fleet Website.
Except for 773- and 781-operated flights, and those markets selling Premium Plus, Polaris-equipped planes have not been allocated to specific routes. You won't know until approx. 36-48 hours before departure if you'll have a newly reconfigured aircraft, and even then, it may be replaced with a non-retrofitted aircraft.
777-300ER - All 22 aircraft have Polaris (60 seats) and installation of Premium Plus cabins (24 seats) is complete.
767-300ER - As of September 2020, 31 of the 38 aircraft have been reconfigured with the Polaris seats.
- Retrofit is from 3-cabin to 2-cabin with direct-aisle-access seats. No 3-cabin 767s remain in service.
- 76A configuration is 30J/50Y+/134Y, total of 214; fleet to consist of 17 ships (former 3-cabin 767s).
- 76L configuration is 46J/22PE/47Y+/52Y; fleet to consist of 21 ships (18 former 2-cabin 76C and 3 used ships from Hawaiian).
767-400ER - [16 aircraft] None updated yet; modifications put on hold due to Covid-19.
777-200ER - As of September 2020, 46 of the 50 aircraft have been reconfigured with Polaris and Premium Plus seats.
- Configuration is 50 Polaris seats, 32 in the front cabin and 18 in the second cabin (behind 2L/R)
- Configuration is 10 across in economy, with 24 Premium Plus seats, 46
- Seat map (v5) on united.com
787-8, 787-9 - As of November 2022, all 787-8/9 are converted or in mod. No chance of flying old configuration anymore.
- 788 configuration has 28 Polaris seats (20 in front cabin, 8 in rear mini-cabin), and 21 Premium Plus seats (2-3-2).
- 789 configuration has 48 Polaris seats (32 in front cabin, 16 in rear mini-cabin), and 21 Premium Plus seats (2-3-2).
787-10 - 13 787-10s have been delivered in 2020. All come with Polaris and Premium Plus cabins factory-installed. Another 19 should be added by 2024.
FAQ:
Q: Does a Polaris ticket mean the aircraft has the new Polaris seat?
A: No, Polaris is the label UA uses for long haul international business class. It is also the label UA uses for the new seats, so this does create some confusion.
All the 773s and 787-10s are 100% the new seat.
The rest of the long haul fleet in various stages of conversion, see http://view.ceros.com/united/polaris...-desktop-4/p/3
Q: How to tell if my aircraft is the new style Polaris seats?
A: If the unassigned business class section is showing orange seats or all the seats are side-by-side or there is a section for 4 adjacent seats in the middle, this is an old style lie-flat aircreaft
If the unassigned bussines class seats are dark blue seats or the all the seats appear to have direct aisle access, then you aircraft is the new Polaris seat.
You can also look at the FT maintained, United Fleet Site and crosscheck the tail number or check thePolaris Update tab
Q: How to tell if my aircraft has the new PremiumPlus (PP) / Premium Economy seats?
A: If the unassigned seats just behind business class are purple seats or the aircraft is 773 or 787-10, then yes. However, the purple color seat will only show on routes where PP is being sold.
Aircraft with PP seats are being used on some routes but are not being sold as PP. In those cases, the seats are considered to be a part of E+. In those cases, an indicator of PP sold as E+ will be if the first few rows of economy, there are just 2 seats on the sides (with the rest of E+ showing 3 seats).
Q: Will the aircraft I see at booking be the same configuration at flight time?
A: Unfortunately with the fleet in transit, aircraft swaps happen. UA tends to use placeholders until 2 days before travel and even after that last minute swaps do happen.
Q: My flight seat map shows 772 with polaris seats is it a retrofit?
A: Possibly. The flight status page shows the most accurate scheduled aircraft. If a 77W is swapped in, it will list the aircraft as 777-300ER. However, if the 772's seatmap shows blue rectangular boxes in the business class cabin instead of orange "pointy rounds", this would indicate that a retrofit aircraft has been swapped.
See also: United Future/Changed Routes w/ Polaris seats
✨ Polaris (& PP) Retrofits: Schedule, ....
Aug 3, 18, 8:14 pm
#1186
FlyerTalk Evangelist
Join Date: Oct 2001
Location: Austin, TX
Posts: 18,345
Originally Posted by mverdoni
On the United Polaris Tracker website, they note the 767-300 as flying from O'Hare to Europe. Any word on what routes this will be? Recently had a flight to Paris flip from a 3 class to 2 class plane, I assume that means likely not the actual Polaris seats on this flight?
What color are the business class seats on the seatmap? Polaris seats are blue (1-1-1); the older seats are orange (2-1-2).
Aug 4, 18, 11:21 pm
#1187
Join Date: Apr 2009
Location: Houston
Programs: UA GS 2.5MM/Lifetime UC, QFF Platinum, Hilton Lifetime Diamond, HawaiianMiles
Posts: 7,967
Originally Posted by jsloan
There are no set routes.
What color are the business class seats on the seatmap? Polaris seats are blue (1-1-1); the older seats are orange (2-1-2).
What color are the business class seats on the seatmap? Polaris seats are blue (1-1-1); the older seats are orange (2-1-2).
Aug 5, 18, 6:30 pm
#1189
Join Date: Mar 2015
Location: NYC (Primarily EWR)
Programs: UA 1K / *G, Marriott Bonvoy Gold; Avis PC
Posts: 8,561
Originally Posted by slidey
Is there still no plan/timeframe for changes on the two class 763's?
Aug 6, 18, 12:20 am
#1190
Join Date: Jan 2013
Location: Delaware
Programs: UA Mileage Plus, Amtrak Guest Rewards
Posts: 1,287
Originally Posted by WineCountryUA
UA has stated they hope to have the retrofit process done by end of 2020
Originally Posted by PacificClipper
I read elsewhere that the 787–8 mods start June 2019 and 787-9 mods start Aug 2019 with each program completing one year later.
Originally Posted by warrenw
That sounds... ambitious.
On a separate note, does anyone know how long the PE only mods to the two Polaris 772s should be? I'm hoping for not more than two weeks per plane.
Aug 6, 18, 12:01 pm
#1191
Join Date: Jun 2015
Posts: 681
Originally Posted by jsloan
There are no set routes.
What color are the business class seats on the seatmap? Polaris seats are blue (1-1-1); the older seats are orange (2-1-2).
What color are the business class seats on the seatmap? Polaris seats are blue (1-1-1); the older seats are orange (2-1-2).
Aug 6, 18, 12:52 pm
#1192
Join Date: Jan 2000
Programs: UA 1k, AA EXPLT, NZ GE, VA PLT Hyatt Diam, Marr Plat, HH Diam
Posts: 3,380
For the seat mod experts out there. When AA, pmUA, even AC and DL, have done their C class retrofits in the past, their 767 fleets have usually been the first types to be done, and at a quick pace, with their other aircraft types starting and ending much later. Anyone know why this is?
Last edited by SFO_FT; Aug 6, 18 at 12:59 pm
Aug 6, 18, 12:58 pm
#1193
Join Date: Jul 2005
Posts: 2,324
Originally Posted by SFO_FT
For their the seat mod experts out there. When AA, pmUA, even AC and DL, have done their C class retrofits in the past, their 767 fleets have usually been the first types to be done, and at a quick pace, with their other aircraft types starting and ending much later. Anyone know why this is?
Aug 6, 18, 2:49 pm
#1194
Join Date: Jan 2009
Location: IAH/EWR-LGA/MIA
Programs: UA Global Services 3.0 MM, Marriott Bonvoy Lifetime Titanium Elite, AA Platinum
Posts: 2,094
I happened to be looking at the app for UA 972 (ORD-BRU) last night (5 Aug) because I was bored waiting to board my flight at the next gate over. I noticed the seat map showed new Polaris seats but the description on the "amenities" page of the app said 772 with 276 seats (50 Polaris, 226 Y). Aside from the fact that this seat number (276) does not match any 772 seat map shown on the UA web site, the actual seat map for UA 972 on the app showed far more seats than 226 in Y. In addition, there were three rows of 2-4-2 at the front of Y. Is this the lone 772 with the new Premium Economy installed? Aircraft # is 2704. All of this is still showing on the app as the flight was last night. If so, not sure why the aircraft description on the app doesn't match the actual aircraft (unless perhaps the app isn't updated to reflect the description of this particular configuration, even if the seat map is accurately updated).
Aug 6, 18, 3:00 pm
#1195
Join Date: Nov 2012
Programs: BA Bronze, United 1K, HH Gold, SPG Platinum, Marriott Platinum
Posts: 3,476
Originally Posted by st530
I happened to be looking at the app for UA 972 (ORD-BRU) last night (5 Aug) because I was bored waiting to board my flight at the next gate over. I noticed the seat map showed new Polaris seats but the description on the "amenities" page of the app said 772 with 276 seats (50 Polaris, 226 Y). Aside from the fact that this seat number (276) does not match any 772 seat map shown on the UA web site, the actual seat map for UA 972 on the app showed far more seats than 226 in Y. In addition, there were three rows of 2-4-2 at the front of Y. Is this the lone 772 with the new Premium Economy installed? Aircraft # is 2704. All of this is still showing on the app as the flight was last night. If so, not sure why the aircraft description on the app doesn't match the actual aircraft (unless perhaps the app isn't updated to reflect the description of this particular configuration, even if the seat map is accurately updated).
Aug 6, 18, 3:08 pm
#1196
Join Date: Jan 2009
Location: IAH/EWR-LGA/MIA
Programs: UA Global Services 3.0 MM, Marriott Bonvoy Lifetime Titanium Elite, AA Platinum
Posts: 2,094
Originally Posted by StuckinITH
This totally looks like the 772 with the Premium Economy. On Flight Status it shows 226 seats (bored today so I counted them). They can not differentiate at this point between Economy and Premium Economy seats as they are not selling Premium Economy at a different fare at this time. They'll need to wait until they have more planes and can assure that some routes always have Premium Economy. I don't know why the App did not show for you the correct number of Economy seats. Some lucky passengers got a Premium Economy seat when they were not expecting it.
Aug 6, 18, 3:19 pm
#1197
Join Date: Oct 2009
Location: South Carolina
Programs: UA LT Gold, American Kettle, Hertz #1 Presidents Circle, Marriott LT Platinum
Posts: 924
Originally Posted by glbltvlr
Just a note on this - for the 767 flights I've looked at, almost all the booking maps show one of the older (orange) configurations. The Polaris (blue) seat maps only show up a few days before the flight on the flight status page.
Aug 6, 18, 3:58 pm
#1198
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Join Date: Apr 2013
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Originally Posted by st530
Is this the lone 772 with the new Premium Economy installed? Aircraft # is 2704.
Aug 7, 18, 1:38 am
#1199
Join Date: Jan 2013
Location: Delaware
Programs: UA Mileage Plus, Amtrak Guest Rewards
Posts: 1,287
There are 4 Polaris 772s. Two of them have PE. One of the two that does not have PE is having it installed now. Hopefully the second non PE equipped plane will go in for that mod when the next opening occurs.
UA doesn't show a seat map for the PE version of the 772. (although you can find it by looking at the seat map for a flight that is using the PE equipped planes). I initially thought this was because they are just Y+ seats for now. Keep in mind that in probably less than a month that version of the aircraft will be gone. I would imagine UA will create another temporary seat map showing the PE seats as Y+ and then release a permanent seat map showing the PE seats - maybe purple in color?
UA doesn't show a seat map for the PE version of the 772. (although you can find it by looking at the seat map for a flight that is using the PE equipped planes). I initially thought this was because they are just Y+ seats for now. Keep in mind that in probably less than a month that version of the aircraft will be gone. I would imagine UA will create another temporary seat map showing the PE seats as Y+ and then release a permanent seat map showing the PE seats - maybe purple in color?
