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✨ Polaris (& PP) Retrofits: Schedule, ....

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Old May 29, 2017, 1:21 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: kirkwoodj
Check the current status of aircraft reconfigured (or delivered) with new Polaris seats: http://view.ceros.com/united/polaris...-desktop-4/p/3.

A Polaris Update and Polaris Mod Schedule to indicate the status of specific aircraft are maintained by those that manage the United Airlines Fleet Website.

Except for 773- and 781-operated flights, and those markets selling Premium Plus, Polaris-equipped planes have not been allocated to specific routes. You won't know until approx. 36-48 hours before departure if you'll have a newly reconfigured aircraft, and even then, it may be replaced with a non-retrofitted aircraft.

777-300ER - All 22 aircraft have Polaris (60 seats) and installation of Premium Plus cabins (24 seats) is complete.

767-300ER - As of September 2020, 31 of the 38 aircraft have been reconfigured with the Polaris seats.
- Retrofit is from 3-cabin to 2-cabin with direct-aisle-access seats. No 3-cabin 767s remain in service.
- 76A configuration is 30J/50Y+/134Y, total of 214; fleet to consist of 17 ships (former 3-cabin 767s).
- 76L configuration is 46J/22PE/47Y+/52Y; fleet to consist of 21 ships (18 former 2-cabin 76C and 3 used ships from Hawaiian).

767-400ER - [16 aircraft] None updated yet; modifications put on hold due to Covid-19.

777-200ER - As of September 2020, 46 of the 50 aircraft have been reconfigured with Polaris and Premium Plus seats.
- Configuration is 50 Polaris seats, 32 in the front cabin and 18 in the second cabin (behind 2L/R)
- Configuration is 10 across in economy, with 24 Premium Plus seats, 46 86 E+ seats and 156 E seats, with E+ in front economy cabin plus exit rows and bulkhead at 3L/R, i.e., almost the same as current pmCO planes, except with 4 seats in middle section.
- Seat map (v5) on united.com

787-8, 787-9 - As of November 2022, all 787-8/9 are converted or in mod. No chance of flying old configuration anymore.
- 788 configuration has 28 Polaris seats (20 in front cabin, 8 in rear mini-cabin), and 21 Premium Plus seats (2-3-2).
- 789 configuration has 48 Polaris seats (32 in front cabin, 16 in rear mini-cabin), and 21 Premium Plus seats (2-3-2).

787-10 - 13 787-10s have been delivered in 2020. All come with Polaris and Premium Plus cabins factory-installed. Another 19 should be added by 2024.

FAQ:
Q: Does a Polaris ticket mean the aircraft has the new Polaris seat?

A: No, Polaris is the label UA uses for long haul international business class. It is also the label UA uses for the new seats, so this does create some confusion.
All the 773s and 787-10s are 100% the new seat.
The rest of the long haul fleet in various stages of conversion, see http://view.ceros.com/united/polaris...-desktop-4/p/3

Q: How to tell if my aircraft is the new style Polaris seats?
A: If the unassigned business class section is showing orange seats or all the seats are side-by-side or there is a section for 4 adjacent seats in the middle, this is an old style lie-flat aircreaft
If the unassigned bussines class seats are dark blue seats or the all the seats appear to have direct aisle access, then you aircraft is the new Polaris seat.
You can also look at the FT maintained, United Fleet Site and crosscheck the tail number or check thePolaris Update tab

Q: How to tell if my aircraft has the new PremiumPlus (PP) / Premium Economy seats?
A: If the unassigned seats just behind business class are purple seats or the aircraft is 773 or 787-10, then yes. However, the purple color seat will only show on routes where PP is being sold.
Aircraft with PP seats are being used on some routes but are not being sold as PP. In those cases, the seats are considered to be a part of E+. In those cases, an indicator of PP sold as E+ will be if the first few rows of economy, there are just 2 seats on the sides (with the rest of E+ showing 3 seats).

Q: Will the aircraft I see at booking be the same configuration at flight time?
A: Unfortunately with the fleet in transit, aircraft swaps happen. UA tends to use placeholders until 2 days before travel and even after that last minute swaps do happen.

Q: My flight seat map shows 772 with polaris seats is it a retrofit?
A: Possibly. The flight status page shows the most accurate scheduled aircraft. If a 77W is swapped in, it will list the aircraft as 777-300ER. However, if the 772's seatmap shows blue rectangular boxes in the business class cabin instead of orange "pointy rounds", this would indicate that a retrofit aircraft has been swapped.

See also: United Future/Changed Routes w/ Polaris seats

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✨ Polaris (& PP) Retrofits: Schedule, ....

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Old Apr 30, 2018, 4:18 pm
  #991  
 
Join Date: Mar 2014
Location: SYD, CBR, BDL
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Originally Posted by phkc070408
Wow!!! There have been a number of changes to the Mod-status since I last checked the fleet site about a week ago.

1. One of the three 772s in for mod had the "mod" status removed from it. The second remained the same, and the third had P+ added to it.
2. 787s are scheduled to start mods in August 2018. Of course that means it probably won't happen until October, but it's sooner than we all expected.
3. The first 764 is in HKG getting its mod as well.

Add all of this to the opening of the Polaris Lounge in SFO and EWR and things are really taking off - finally.
Correction to the above which should make more sense:
The 772s are proceeding with Polaris mod and one of them will also be the STC for P+
The 787 mods will start August 2019 (not 2018)
The 764 in HKG is in for crew rest mod (not Polaris mod)
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Old May 1, 2018, 12:30 am
  #992  
 
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Originally Posted by UAinAUS
The 787 mods will start August 2019 (not 2018)
The 764 in HKG is in for crew rest mod (not Polaris mod)
I guess I jumped the gun there. My bad. :-(
Wishful thinking.

Last edited by phkc070408; May 1, 2018 at 12:32 am Reason: Addition
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Old May 1, 2018, 4:47 pm
  #993  
 
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P+???
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Old May 1, 2018, 5:04 pm
  #994  
 
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Originally Posted by kirkwoodj
P+???
Is that the real Premium Economy?
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Old May 1, 2018, 5:28 pm
  #995  
 
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Originally Posted by kirkwoodj
P+???
Originally Posted by StuckinITH
Is that the real Premium Economy?
Yes. United Premium Plus (P+) is the new real Premium Economy.
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Old May 7, 2018, 11:42 pm
  #996  
 
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772 Polaris Retrofits - Change in Branding Elements

A friend of mine just flew on a newly Polaris'd 772. Apparently UA has forgone the Priestman Goode bulkhead branding on the new aircraft. The front bulkhead is plain gray vs the gold globe sweep metaphor we see on the 77W and new 767 retrofits, and the rear bulkhead has a thin "United" branding element along the bottom vs the United plate akin to what we see at the boarding door of the 77W.

I quite liked the branding elements introduced on the 77W (and present on the 767 retrofits). Why the change?
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Old May 8, 2018, 12:18 am
  #997  
 
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Originally Posted by boat9781
A friend of mine just flew on a newly Polaris'd 772. Apparently UA has forgone the Priestman Goode bulkhead branding on the new aircraft. The front bulkhead is plain gray vs the gold globe sweep metaphor we see on the 77W and new 767 retrofits, and the rear bulkhead has a thin "United" branding element along the bottom vs the United plate akin to what we see at the boarding door of the 77W.

I quite liked the branding elements introduced on the 77W (and present on the 767 retrofits). Why the change?
Could be because that 777 is going to be retrofitted again to add premium economy, and the bulkheads will likely shift then?
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Old May 8, 2018, 6:28 am
  #998  
 
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Originally Posted by Agremeister
Could be because that 777 is going to be retrofitted again to add premium economy, and the bulkheads will likely shift then?
Possibly, but don’t forget PE is coming out of existing E+ space, with no change to J cabins.

With the company in all-out cost-control mode again, I can see something like this being eliminated as a needless “frill”.
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Old May 8, 2018, 5:52 pm
  #999  
 
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Originally Posted by EWR764


Possibly, but don’t forget PE is coming out of existing E+ space, with no change to J cabins.

With the company in all-out cost-control mode again, I can see something like this being eliminated as a needless “frill”.
I suppose, though I also notice UA hasn't posted any publicity shots of the new 777-200 cabins despite the fact it also has new economy seats. Perhaps I'm too optimistic, but my hunch is that they're waiting for the E+ 777-200 finalize the cabin.

Especially because the 767s are still getting the bulkhead art, and it's such a tiny cost in relation to the entire cabin that it seems unlikely to have been cut.
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Old May 8, 2018, 7:13 pm
  #1000  
 
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There are significant delays and shortages with all types of cabin interior products. It is entirely possible the 777 retrofit items are delayed.
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Old May 8, 2018, 7:29 pm
  #1001  
 
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^^good point.

Also, I was on 77W ship N2142U delivered June 2017 and some of the wall art was already falling off, in particular the "U" and the "D" in United. It was glaringly noticeable..
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Old May 9, 2018, 3:52 pm
  #1002  
 
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Originally Posted by warrenw
^^good point.

Also, I was on 77W ship N2142U delivered June 2017 and some of the wall art was already falling off, in particular the "U" and the "D" in United. It was glaringly noticeable..
So it just said nite? lol. I guess that works in the J cabin.
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Old May 10, 2018, 1:34 am
  #1003  
 
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I thought they were also being used heavily on LHR routes?
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Old May 10, 2018, 1:38 am
  #1004  
 
Join Date: Jan 2003
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Good morning,

is there a faint chance that the Boeing 767-400 flying UA 363 EWR to HNL gets Polaris seats by the end of June, 2018 and - if no - could we be admitted with our tickets in (domestic) booking class A Newark to Honolulu the Polaris lounge - to be opened during this month of June, 2018 ?

Thanks in advance to the community for all inputs.

Cheers, juan516.
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Old May 10, 2018, 2:57 am
  #1005  
 
Join Date: Dec 2004
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Originally Posted by juan516
Good morning,

is there a faint chance that the Boeing 767-400 flying UA 363 EWR to HNL gets Polaris seats by the end of June, 2018 and - if no - could we be admitted with our tickets in (domestic) booking class A Newark to Honolulu the Polaris lounge - to be opened during this month of June, 2018 ?

Thanks in advance to the community for all inputs.

Cheers, juan516.
No, and No. The Polaris Lounge is for "Polaris Business," i.e. international routes only. The fact that an aircraft has the new seats on a domestic route does not grant access. EWR-HNL is a domestic route. From the access page on united.com:

1United Polaris is available on trans-Pacific or trans-Atlantic flights, and on flights from the U.S. to the southernmost South American destinations: Lima, Santiago de Chile, Buenos Aires, Sao Paulo, and Rio de Janeiro. All other international routes are United Business® and include use of the United Club: Guam, Canada, Mexico, Caribbean, Central America, Colombia and Ecuador.
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