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✨ Polaris (& PP) Retrofits: Schedule, ....

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Old May 29, 2017, 1:21 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: kirkwoodj
Check the current status of aircraft reconfigured (or delivered) with new Polaris seats: http://view.ceros.com/united/polaris...-desktop-4/p/3.

A Polaris Update and Polaris Mod Schedule to indicate the status of specific aircraft are maintained by those that manage the United Airlines Fleet Website.

Except for 773- and 781-operated flights, and those markets selling Premium Plus, Polaris-equipped planes have not been allocated to specific routes. You won't know until approx. 36-48 hours before departure if you'll have a newly reconfigured aircraft, and even then, it may be replaced with a non-retrofitted aircraft.

777-300ER - All 22 aircraft have Polaris (60 seats) and installation of Premium Plus cabins (24 seats) is complete.

767-300ER - As of September 2020, 31 of the 38 aircraft have been reconfigured with the Polaris seats.
- Retrofit is from 3-cabin to 2-cabin with direct-aisle-access seats. No 3-cabin 767s remain in service.
- 76A configuration is 30J/50Y+/134Y, total of 214; fleet to consist of 17 ships (former 3-cabin 767s).
- 76L configuration is 46J/22PE/47Y+/52Y; fleet to consist of 21 ships (18 former 2-cabin 76C and 3 used ships from Hawaiian).

767-400ER - [16 aircraft] None updated yet; modifications put on hold due to Covid-19.

777-200ER - As of September 2020, 46 of the 50 aircraft have been reconfigured with Polaris and Premium Plus seats.
- Configuration is 50 Polaris seats, 32 in the front cabin and 18 in the second cabin (behind 2L/R)
- Configuration is 10 across in economy, with 24 Premium Plus seats, 46 86 E+ seats and 156 E seats, with E+ in front economy cabin plus exit rows and bulkhead at 3L/R, i.e., almost the same as current pmCO planes, except with 4 seats in middle section.
- Seat map (v5) on united.com

787-8, 787-9 - As of November 2022, all 787-8/9 are converted or in mod. No chance of flying old configuration anymore.
- 788 configuration has 28 Polaris seats (20 in front cabin, 8 in rear mini-cabin), and 21 Premium Plus seats (2-3-2).
- 789 configuration has 48 Polaris seats (32 in front cabin, 16 in rear mini-cabin), and 21 Premium Plus seats (2-3-2).

787-10 - 13 787-10s have been delivered in 2020. All come with Polaris and Premium Plus cabins factory-installed. Another 19 should be added by 2024.

FAQ:
Q: Does a Polaris ticket mean the aircraft has the new Polaris seat?

A: No, Polaris is the label UA uses for long haul international business class. It is also the label UA uses for the new seats, so this does create some confusion.
All the 773s and 787-10s are 100% the new seat.
The rest of the long haul fleet in various stages of conversion, see http://view.ceros.com/united/polaris...-desktop-4/p/3

Q: How to tell if my aircraft is the new style Polaris seats?
A: If the unassigned business class section is showing orange seats or all the seats are side-by-side or there is a section for 4 adjacent seats in the middle, this is an old style lie-flat aircreaft
If the unassigned bussines class seats are dark blue seats or the all the seats appear to have direct aisle access, then you aircraft is the new Polaris seat.
You can also look at the FT maintained, United Fleet Site and crosscheck the tail number or check thePolaris Update tab

Q: How to tell if my aircraft has the new PremiumPlus (PP) / Premium Economy seats?
A: If the unassigned seats just behind business class are purple seats or the aircraft is 773 or 787-10, then yes. However, the purple color seat will only show on routes where PP is being sold.
Aircraft with PP seats are being used on some routes but are not being sold as PP. In those cases, the seats are considered to be a part of E+. In those cases, an indicator of PP sold as E+ will be if the first few rows of economy, there are just 2 seats on the sides (with the rest of E+ showing 3 seats).

Q: Will the aircraft I see at booking be the same configuration at flight time?
A: Unfortunately with the fleet in transit, aircraft swaps happen. UA tends to use placeholders until 2 days before travel and even after that last minute swaps do happen.

Q: My flight seat map shows 772 with polaris seats is it a retrofit?
A: Possibly. The flight status page shows the most accurate scheduled aircraft. If a 77W is swapped in, it will list the aircraft as 777-300ER. However, if the 772's seatmap shows blue rectangular boxes in the business class cabin instead of orange "pointy rounds", this would indicate that a retrofit aircraft has been swapped.

See also: United Future/Changed Routes w/ Polaris seats

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✨ Polaris (& PP) Retrofits: Schedule, ....

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Old Nov 6, 2017, 9:09 am
  #661  
 
Join Date: Sep 2013
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Originally Posted by goodeats21;29025hat682
That is a possibility, especially once they have the FAs on the same agreement and have more flexibility in fleet deployment.

Though they will most likely be more concerned with capacity over any concern for customer experience.
true
what will the capacity difference be between 2 class 772s with renovated polaris 772's? are they going to 10 across in the back?
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Old Nov 6, 2017, 9:18 am
  #662  
 
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I’m thinking EWR-HKG eventually goes 77W next year instead of staying as a 772 as the retrofit will increase the seat count to point where UA would have to consistently block seats. CX just down gauged from a 340 seat 77W to a 285 seat A350-900, so there’s some room for an upgauge. Alternatively, UA may open a 787 base at EWR, as the 787-10 will be inducted next year and some 787-9s could move from the West Coast. However, I’d give better odds those four 77Ws end up at EWR/ORD instead of SFO.
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Old Nov 6, 2017, 9:36 am
  #663  
 
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Originally Posted by Longboater
I’m thinking EWR-HKG eventually goes 77W next year instead of staying as a 772 as the retrofit will increase the seat count to point where UA would have to consistently block seats. CX just down gauged from a 340 seat 77W to a 285 seat A350-900, so there’s some room for an upgauge. Alternatively, UA may open a 787 base at EWR, as the 787-10 will be inducted next year and some 787-9s could move from the West Coast. However, I’d give better odds those four 77Ws end up at EWR/ORD instead of SFO.
off topic: but will the new 787-9/10's be true Polaris?

Going 77w for that route would be great (as long as you're riding up front)
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Old Nov 6, 2017, 10:19 am
  #664  
 
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Originally Posted by jp12687
off topic: but will the new 787-9/10's be true Polaris?

Going 77w for that route would be great (as long as you're riding up front)
The 787-10 will have Polaris factory installed. The 787-9 fleet will be the last fleet to have Polaris retrofitted. I think even the small 787-8 fleet will be complete before the 787-9 fleet. It’s a shame since UA flies them on their longest routes but it makes sense as their B/E diamond seats are the newest relatively speaking as compared to Polaris.
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Old Nov 7, 2017, 8:23 am
  #665  
 
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https://www.wsj.com/articles/united-...ets-1509890401 Effect on Polaris if UAL orders 767's?
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Old Nov 7, 2017, 8:40 am
  #666  
 
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Not a Wall Street Journal subscriber - is there more to the story than ordering new planes? Or you think it will mean they won't bother installing Polaris seats on the old ones?
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Old Nov 7, 2017, 9:06 am
  #667  
 
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Originally Posted by WheelsUpGal
Not a Wall Street Journal subscriber - is there more to the story than ordering new planes? Or you think it will mean they won't bother installing Polaris seats on the old ones?
Reading between the lines, I surmise that UAL recognized that new 767's might be better for SA and most European destinations than 777's and 787's. BA also trying to buy time until it can prototype a 767 replacement
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Old Nov 8, 2017, 11:11 am
  #668  
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N664UA

The lone 767 in Polaris configuration has been in MIA since 11/2 after flying the line for several weeks. Any idea why it's "stuck" in MIA?
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Old Nov 8, 2017, 12:36 pm
  #669  
 
Join Date: Aug 2013
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Originally Posted by In The 216
The lone 767 in Polaris configuration has been in MIA since 11/2 after flying the line for several weeks. Any idea why it's "stuck" in MIA?
Not sure where you're seeing that. According to FlightAware it's been flying nonstop and hasn't even been to MIA.

http://flightaware.com/live/flight/N644UA
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Old Nov 8, 2017, 1:24 pm
  #670  
 
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Originally Posted by Longboater
The 787-10 will have Polaris factory installed. The 787-9 fleet will be the last fleet to have Polaris retrofitted. I think even the small 787-8 fleet will be complete before the 787-9 fleet. It’s a shame since UA flies them on their longest routes but it makes sense as their B/E diamond seats are the newest relatively speaking as compared to Polaris.
LAX-NRT still the faux polaris seating. Is it true that the spanking new marquee LAX-SIN is also using 787-9 seating?
icemaker is offline  
Old Nov 8, 2017, 2:34 pm
  #671  
 
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Originally Posted by jp12687
true
what will the capacity difference be between 2 class 772s with renovated polaris 772's? are they going to 10 across in the back?
It will have 50 Polaris seats and 242 economy seats (10 across), of which 86 appear to be E+ on the leaked seat map.

Compare that to 48 (UA) or 50 (CO) premium cabin seats now and 221(113+108) (UA) or 217(72+145) (CO) economy seats
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Old Nov 8, 2017, 4:02 pm
  #672  
 
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Man did I get lucky. I just had a fit because my seat in J IAH-GIG got changed earlier today and wouldn’t you know it I’m on the lucky 763 with the new seats.
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Old Nov 8, 2017, 4:08 pm
  #673  
 
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Originally Posted by icemaker
LAX-NRT still the faux polaris seating. Is it true that the spanking new marquee LAX-SIN is also using 787-9 seating?
787-8 and 787-9 will be the last planes to get Polaris. As covered in this thread as well as the Fleet Update thread, even new delivery 789s are coming with the sCO seat. 787-10s will be delivered with Polaris
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Old Nov 8, 2017, 4:54 pm
  #674  
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When are the 787-10s suppose to be deployed?

For which routes?
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Old Nov 8, 2017, 7:05 pm
  #675  
 
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Originally Posted by flipside
Man did I get lucky. I just had a fit because my seat in J IAH-GIG got changed earlier today and wouldn’t you know it I’m on the lucky 763 with the new seats.
i got burned by this on SFO-AKL but that was a true equipment swap from 789 to 77W. Is the auto-reassignment happening on the 763’s as well? Feel like that’ll lead to a lot of complaints over the next few years.
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