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✨ Polaris (& PP) Retrofits: Schedule, ....

Old May 29, 2017, 1:21 pm
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Last edit by: kirkwoodj
Check the current status of aircraft reconfigured (or delivered) with new Polaris seats: http://view.ceros.com/united/polaris...-desktop-4/p/3.

A Polaris Update and Polaris Mod Schedule to indicate the status of specific aircraft are maintained by those that manage the United Airlines Fleet Website.

Except for 773- and 781-operated flights, and those markets selling Premium Plus, Polaris-equipped planes have not been allocated to specific routes. You won't know until approx. 36-48 hours before departure if you'll have a newly reconfigured aircraft, and even then, it may be replaced with a non-retrofitted aircraft.

777-300ER - All 22 aircraft have Polaris (60 seats) and installation of Premium Plus cabins (24 seats) is complete.

767-300ER - As of September 2020, 31 of the 38 aircraft have been reconfigured with the Polaris seats.
- Retrofit is from 3-cabin to 2-cabin with direct-aisle-access seats. No 3-cabin 767s remain in service.
- 76A configuration is 30J/50Y+/134Y, total of 214; fleet to consist of 17 ships (former 3-cabin 767s).
- 76L configuration is 46J/22PE/47Y+/52Y; fleet to consist of 21 ships (18 former 2-cabin 76C and 3 used ships from Hawaiian).

767-400ER - [16 aircraft] None updated yet; modifications put on hold due to Covid-19.

777-200ER - As of September 2020, 46 of the 50 aircraft have been reconfigured with Polaris and Premium Plus seats.
- Configuration is 50 Polaris seats, 32 in the front cabin and 18 in the second cabin (behind 2L/R)
- Configuration is 10 across in economy, with 24 Premium Plus seats, 46 86 E+ seats and 156 E seats, with E+ in front economy cabin plus exit rows and bulkhead at 3L/R, i.e., almost the same as current pmCO planes, except with 4 seats in middle section.
- Seat map (v5) on united.com

787-8, 787-9 - As of November 2022, all 787-8/9 are converted or in mod. No chance of flying old configuration anymore.
- 788 configuration has 28 Polaris seats (20 in front cabin, 8 in rear mini-cabin), and 21 Premium Plus seats (2-3-2).
- 789 configuration has 48 Polaris seats (32 in front cabin, 16 in rear mini-cabin), and 21 Premium Plus seats (2-3-2).

787-10 - 13 787-10s have been delivered in 2020. All come with Polaris and Premium Plus cabins factory-installed. Another 19 should be added by 2024.

FAQ:
Q: Does a Polaris ticket mean the aircraft has the new Polaris seat?

A: No, Polaris is the label UA uses for long haul international business class. It is also the label UA uses for the new seats, so this does create some confusion.
All the 773s and 787-10s are 100% the new seat.
The rest of the long haul fleet in various stages of conversion, see http://view.ceros.com/united/polaris...-desktop-4/p/3

Q: How to tell if my aircraft is the new style Polaris seats?
A: If the unassigned business class section is showing orange seats or all the seats are side-by-side or there is a section for 4 adjacent seats in the middle, this is an old style lie-flat aircreaft
If the unassigned bussines class seats are dark blue seats or the all the seats appear to have direct aisle access, then you aircraft is the new Polaris seat.
You can also look at the FT maintained, United Fleet Site and crosscheck the tail number or check thePolaris Update tab

Q: How to tell if my aircraft has the new PremiumPlus (PP) / Premium Economy seats?
A: If the unassigned seats just behind business class are purple seats or the aircraft is 773 or 787-10, then yes. However, the purple color seat will only show on routes where PP is being sold.
Aircraft with PP seats are being used on some routes but are not being sold as PP. In those cases, the seats are considered to be a part of E+. In those cases, an indicator of PP sold as E+ will be if the first few rows of economy, there are just 2 seats on the sides (with the rest of E+ showing 3 seats).

Q: Will the aircraft I see at booking be the same configuration at flight time?
A: Unfortunately with the fleet in transit, aircraft swaps happen. UA tends to use placeholders until 2 days before travel and even after that last minute swaps do happen.

Q: My flight seat map shows 772 with polaris seats is it a retrofit?
A: Possibly. The flight status page shows the most accurate scheduled aircraft. If a 77W is swapped in, it will list the aircraft as 777-300ER. However, if the 772's seatmap shows blue rectangular boxes in the business class cabin instead of orange "pointy rounds", this would indicate that a retrofit aircraft has been swapped.

See also: United Future/Changed Routes w/ Polaris seats

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✨ Polaris (& PP) Retrofits: Schedule, ....

Old Aug 22, 2017, 9:15 pm
  #421  
 
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Originally Posted by Kacee
77W=777-300er

It's like calling a 777-200ER a "772." Official abbreviation.
Originally Posted by jsloan
77W is the ICAO equipment type code for the 777-300ER. They're interchangeable. I found a rumor on airliners.net that suggests that the W is for wingtips -- the 77W has raked wingtips, which serve a similar function to winglets (improve aerodynamic efficiency).
Thanks for the explanation. When I looked at the seat maps, I thought that the sUA 777s were 3-3-3 in economy and sCO 777s were 3-4-3. When 777s are converted to Polaris, does the economy section become 3-4-3 on all of them?
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Old Aug 22, 2017, 9:21 pm
  #422  
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Originally Posted by FLYMSY
When I looked at the seat maps, I thought that the sUA 777s were 3-3-3 in economy and sCO 777s were 3-4-3.
That's not correct.

The only 3-4-3 772s are the sUA 772Gs (aka 772 HD). The sCO 772s are 3-3-3.
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Old Aug 22, 2017, 9:28 pm
  #423  
 
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Originally Posted by Kacee
That's not correct.

The only 3-4-3 772s are the sUA 772Gs (aka 772 HD). The sCO 772s are 3-3-3.
I just checked the seat map for my flight, UA 106, IAD-MUC on Thursday, 8/24 and it shows up as a 772 with Polaris seats and 3-4-3 in economy.
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Old Aug 22, 2017, 9:37 pm
  #424  
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Originally Posted by FLYMSY
I just checked the seat map for my flight, UA 106, IAD-MUC on Thursday, 8/24 and it shows up as a 772 with Polaris seats and 3-4-3 in economy.
It's a 77W. They haven't updated the aircraft name.

ETA: it says 77W on the App.
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Old Aug 22, 2017, 9:45 pm
  #425  
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Originally Posted by Kacee
It's a 77W. They haven't updated the aircraft name.

ETA: it says 77W on the App.
Correct. The text on the web seat map doesn't seem to change, but the seat map itself does, leading to this confusion.

Originally Posted by FLYMSY
Thanks for the explanation. When I looked at the seat maps, I thought that the sUA 777s were 3-3-3 in economy and sCO 777s were 3-4-3. When 777s are converted to Polaris, does the economy section become 3-4-3 on all of them?
No 777s have been converted to Polaris yet -- the 77Ws all came with Polaris already installed (and 3-4-3 seating in the back). It is widely anticipated that the 772s will go 3-4-3 when they get the Polaris retrofit, although perhaps if enough people complain about the seating, they'll change their plans.
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Old Aug 22, 2017, 9:56 pm
  #426  
 
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Thank you to both for all the explanations.

I'm I'm still a little annoyed at the plane swap and getting stuck in an economy section that I swore I wouldn't fly in.

Oh well, stuff happens.
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Old Aug 22, 2017, 10:08 pm
  #427  
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Originally Posted by FLYMSY
Thank you to both for all the explanations.

I'm I'm still a little annoyed at the plane swap and getting stuck in an economy section that I swore I wouldn't fly in.

Oh well, stuff happens.
Happy to help.

UA has recently declared a change in seating configuration to be IRROPS. If there is another UA routing that you'd prefer, you may be able to get a seat on it by calling and pointing out the policy. If they push back, I'd HUCA rather than argue about it, but if you have to quote it, it's CoC rule 24(B)7(c), with remedies provided in 24(E). I'd specifically say "I booked this because of the 9-across seating in economy, and I'm not comfortable with 10-across."
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Old Aug 22, 2017, 11:11 pm
  #428  
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Originally Posted by jsloan
It is widely anticipated that the 772s will go 3-4-3 when they get the Polaris retrofit, although perhaps if enough people complain about the seating, they'll change their plans.
or at least keep E+ at 3-3-3 across!

P.S.: The first 763 was supposed to be out middle of July, but now we are approaching end of August. Another Zodiac curve ball?

Last edited by WineCountryUA; Aug 23, 2017 at 12:51 am Reason: repaired quote
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Old Aug 23, 2017, 1:12 am
  #429  
 
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Originally Posted by cesco.g
or at least keep E+ at 3-3-3 across!
^^^^^^^^

I'm not sure what the motive for this is. Assuming that 3-4-3 is the future in Y- and there is no getting out of it, I would be willing to pay even more for a Y+ seat that is wider in addition to having more legroom. While the higher upgrade fees may not fully offset the lost ticket revenue, there is some savings in weight.

Back on topic, I as well was wondering when we will see N644UA exit the shop and be put into revenue service.
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Old Aug 23, 2017, 3:21 am
  #430  
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Originally Posted by phkc070408
^^^^^^^^

I'm not sure what the motive for this is. Assuming that 3-4-3 is the future in Y- and there is no getting out of it, I would be willing to pay even more for a Y+ seat that is wider in addition to having more legroom. While the higher upgrade fees may not fully offset the lost ticket revenue, there is some savings in weight.
If UA deploys all 777s with 3-4-3 and no true premium economy, I'm flying someone else TATL/TPAC unless I can get a seat on the 763/764 TATL.
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Old Aug 23, 2017, 8:36 am
  #431  
 
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Originally Posted by cesco.g
P.S.: The first 763 was supposed to be out middle of July, but now we are approaching end of August. Another Zodiac curve ball?
N644UA should be getting very close to its return to service. I haven't heard about any direct Zodiac issues, other than the overall delay for the 767 mod program associated with diverting production resources to the 77W earlier this year, but it appears UA/Zodiac have resolved that problem.

The biggest hurdle for this airplane is approval of the supplemental type certificate (STC) by the FAA.
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Old Aug 23, 2017, 1:47 pm
  #432  
 
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Flying IAD-BRU tomorrow and it appears that the 772 I'm on has been converted according to the seat map. United Polaris business is now 1-2-1. On the Polaris tracker it doesn't show any 772s having been converted.
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Old Aug 23, 2017, 1:50 pm
  #433  
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Originally Posted by fsufan6000
Flying IAD-BRU tomorrow and it appears that the 772 I'm on has been converted according to the seat map. United Polaris business is now 1-2-1. On the Polaris tracker it doesn't show any 772s having been converted.
It hasn't. Your flight is on a 773 (77W). The seat map updates on the web, but the text doesn't.
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Old Aug 26, 2017, 12:29 am
  #434  
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So there are some J fares for sale next summer, including the ORD-AMS flight on a 767.

Any chance of it being retrofitted by June?
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Old Aug 26, 2017, 12:36 am
  #435  
 
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Originally Posted by jsloan
77W is the ICAO equipment type code for the 777-300ER. They're interchangeable. I found a rumor on airliners.net that suggests that the W is for wingtips -- the 77W has raked wingtips, which serve a similar function to winglets (improve aerodynamic efficiency).
The explanation I heard was the W in 77W stood for weight, as in increased gross weight over the original 777-300. I just did a quick Google and couldn't find it anywhere though, so I might have made that up in my head.
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