Go Back  FlyerTalk Forums > Miles&Points > Airlines and Mileage Programs > United Airlines | MileagePlus
Reload this Page >

✨ Polaris (& PP) Retrofits: Schedule, ....

Community
Wiki Posts
Search
Old May 29, 2017, 1:21 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: kirkwoodj
Check the current status of aircraft reconfigured (or delivered) with new Polaris seats: http://view.ceros.com/united/polaris...-desktop-4/p/3.

A Polaris Update and Polaris Mod Schedule to indicate the status of specific aircraft are maintained by those that manage the United Airlines Fleet Website.

Except for 773- and 781-operated flights, and those markets selling Premium Plus, Polaris-equipped planes have not been allocated to specific routes. You won't know until approx. 36-48 hours before departure if you'll have a newly reconfigured aircraft, and even then, it may be replaced with a non-retrofitted aircraft.

777-300ER - All 22 aircraft have Polaris (60 seats) and installation of Premium Plus cabins (24 seats) is complete.

767-300ER - As of September 2020, 31 of the 38 aircraft have been reconfigured with the Polaris seats.
- Retrofit is from 3-cabin to 2-cabin with direct-aisle-access seats. No 3-cabin 767s remain in service.
- 76A configuration is 30J/50Y+/134Y, total of 214; fleet to consist of 17 ships (former 3-cabin 767s).
- 76L configuration is 46J/22PE/47Y+/52Y; fleet to consist of 21 ships (18 former 2-cabin 76C and 3 used ships from Hawaiian).

767-400ER - [16 aircraft] None updated yet; modifications put on hold due to Covid-19.

777-200ER - As of September 2020, 46 of the 50 aircraft have been reconfigured with Polaris and Premium Plus seats.
- Configuration is 50 Polaris seats, 32 in the front cabin and 18 in the second cabin (behind 2L/R)
- Configuration is 10 across in economy, with 24 Premium Plus seats, 46 86 E+ seats and 156 E seats, with E+ in front economy cabin plus exit rows and bulkhead at 3L/R, i.e., almost the same as current pmCO planes, except with 4 seats in middle section.
- Seat map (v5) on united.com

787-8, 787-9 - As of November 2022, all 787-8/9 are converted or in mod. No chance of flying old configuration anymore.
- 788 configuration has 28 Polaris seats (20 in front cabin, 8 in rear mini-cabin), and 21 Premium Plus seats (2-3-2).
- 789 configuration has 48 Polaris seats (32 in front cabin, 16 in rear mini-cabin), and 21 Premium Plus seats (2-3-2).

787-10 - 13 787-10s have been delivered in 2020. All come with Polaris and Premium Plus cabins factory-installed. Another 19 should be added by 2024.

FAQ:
Q: Does a Polaris ticket mean the aircraft has the new Polaris seat?

A: No, Polaris is the label UA uses for long haul international business class. It is also the label UA uses for the new seats, so this does create some confusion.
All the 773s and 787-10s are 100% the new seat.
The rest of the long haul fleet in various stages of conversion, see http://view.ceros.com/united/polaris...-desktop-4/p/3

Q: How to tell if my aircraft is the new style Polaris seats?
A: If the unassigned business class section is showing orange seats or all the seats are side-by-side or there is a section for 4 adjacent seats in the middle, this is an old style lie-flat aircreaft
If the unassigned bussines class seats are dark blue seats or the all the seats appear to have direct aisle access, then you aircraft is the new Polaris seat.
You can also look at the FT maintained, United Fleet Site and crosscheck the tail number or check thePolaris Update tab

Q: How to tell if my aircraft has the new PremiumPlus (PP) / Premium Economy seats?
A: If the unassigned seats just behind business class are purple seats or the aircraft is 773 or 787-10, then yes. However, the purple color seat will only show on routes where PP is being sold.
Aircraft with PP seats are being used on some routes but are not being sold as PP. In those cases, the seats are considered to be a part of E+. In those cases, an indicator of PP sold as E+ will be if the first few rows of economy, there are just 2 seats on the sides (with the rest of E+ showing 3 seats).

Q: Will the aircraft I see at booking be the same configuration at flight time?
A: Unfortunately with the fleet in transit, aircraft swaps happen. UA tends to use placeholders until 2 days before travel and even after that last minute swaps do happen.

Q: My flight seat map shows 772 with polaris seats is it a retrofit?
A: Possibly. The flight status page shows the most accurate scheduled aircraft. If a 77W is swapped in, it will list the aircraft as 777-300ER. However, if the 772's seatmap shows blue rectangular boxes in the business class cabin instead of orange "pointy rounds", this would indicate that a retrofit aircraft has been swapped.

See also: United Future/Changed Routes w/ Polaris seats

Print Wikipost

✨ Polaris (& PP) Retrofits: Schedule, ....

Thread Tools
 
Search this Thread
 
Old Feb 2, 2017, 5:28 am
  #16  
A FlyerTalk Posting Legend
 
Join Date: Apr 2001
Location: PSM
Posts: 69,232
Originally Posted by kittiyut
Would United even retrofit 767s?
The plan was absolutely yes. Those aircraft are due to be in the fleet another 5-10 years and keeping the old product is not viable. AFAIK the contracts for the seats and the retrofits were signed so it is a done deal in that context. This was part of the plan when the 2-cabin mods started early last year; there was always a pause scheduled to wait for the Polaris announcement and then the remaining aircraft would be in that config.

Last edited by sbm12; Feb 2, 2017 at 5:41 am Reason: typo
sbm12 is offline  
Old Feb 2, 2017, 6:33 am
  #17  
Suspended
 
Join Date: Nov 2016
Posts: 82
Originally Posted by sbm12
The plan was absolutely yes. Those aircraft are due to be in the fleet another 5-10 years and keeping the old product is not viable. AFAIK the contracts for the seats and the retrofits were signed so it is a done deal in that context. This was part of the plan when the 2-cabin mods started early last year; there was always a pause scheduled to wait for the Polaris announcement and then the remaining aircraft would be in that config.
so, by the time they get around to all the 767's, which I'm guessing will take 2 to 3 years, the shelf life will be down to 3 to 7 years. Just seems like a waste when you could put that CAPEX into getting the 788/789 Polaris seats up to standards. After all, those babies are flying the lucrative cash routes that matter the most.
KeepItReal is offline  
Old Feb 2, 2017, 6:40 am
  #18  
 
Join Date: May 2006
Location: STL
Programs: UA Platinum, AA Platinum Pro, Marriott Platinum
Posts: 1,429
Originally Posted by KeepItReal
767's in a 1-1-1 configuration? Very wasteful to refit those old and nasty birds. Better use of that CAPEX would be to retrofit the 787's, they will be around a lot longer. Besides, the 767's are lie-flat already so just stick with it. They do short Europe hops anyway. Terrible call by OM. Shame that the 789s wont get true Polaris seats.
There are some that would argue that it's 2-2-2....but it goes something like this:

[1A]......[1F].....[1L]
..[2A]...[2D]...[2L]
[3A]......[3F].....[3L]
..[4A]...[4D]...[4L]
[5A]......[5F].....[5L]
..[6A]...[6D]...[6L]
[7A]......[7F].....[7L]
..[8A]...[8D]...[8L]
[9A]......[9F].....[9L]
..[10A]..[10D]...[10L]

Sorry for the primitive drawing but basically the footwell for 2A comes to the seat cushion of 1A and so on. It's staggered but not the 2-1-2/1-2-1 type layout that DL uses.

They used the space well in that it more or less fits into the same real estate as BF. Not exactly sure how tight its going to be though.

Last edited by qukslvr619; Feb 2, 2017 at 6:54 am
qukslvr619 is offline  
Old Feb 2, 2017, 7:00 am
  #19  
 
Join Date: Aug 2010
Location: Morris County, NJ
Programs: UA 1K/*G, Avis Pres, Marriott Plat
Posts: 2,305
Originally Posted by KeepItReal
Not to discredit what UA is doing with Polaris, because it is light years ahead of what they have now, but DL leapfrogged right over Polaris by announcing the business class suite with full closure door. Now, I think in retrospect, that's what UA should have done with Polaris to slam the door shut on both DL and AA when it comes to the premium cabin. However, UA is now locked into the Polaris seat that is coming out on the 77W. You wont see a full business class suite with door anytime soon and I bet Oscar wishes they thought of that idea first.
.
Given the design of the Polaris seat, and all-aisle access, it looks to me like adding a door to each wouldn't be that huge of a deal to accomplish. I'll let you know in 2 weeks when I take my first Polaris flight
dmurphynj is offline  
Old Feb 2, 2017, 7:28 am
  #20  
Suspended
 
Join Date: Nov 2016
Posts: 82
Originally Posted by dmurphynj
Given the design of the Polaris seat, and all-aisle access, it looks to me like adding a door to each wouldn't be that huge of a deal to accomplish. I'll let you know in 2 weeks when I take my first Polaris flight
that would be a nice surprise but I wouldn't take that bet that Polaris will see a door.
KeepItReal is offline  
Old Feb 2, 2017, 9:04 am
  #21  
 
Join Date: Aug 2010
Location: Morris County, NJ
Programs: UA 1K/*G, Avis Pres, Marriott Plat
Posts: 2,305
Originally Posted by KeepItReal
that would be a nice surprise but I wouldn't take that bet that Polaris will see a door.
oh goodness no! I'm speaking purely in hypotheticals... I don't see it happening but it's likely possible without *too* much effort. The seat walls seem well equipped for it - at least they're straight and not curved...
dmurphynj is offline  
Old Feb 2, 2017, 1:02 pm
  #22  
A FlyerTalk Posting Legend
 
Join Date: Jun 2005
Posts: 57,568
Originally Posted by dmurphynj
oh goodness no! I'm speaking purely in hypotheticals... I don't see it happening but it's likely possible without *too* much effort. The seat walls seem well equipped for it - at least they're straight and not curved...
if you add a sliding door, you've just narrowed the seat space. Not sure that's a good idea, considering how tightly packed the layout already is.
halls120 is offline  
Old Feb 2, 2017, 1:10 pm
  #23  
 
Join Date: Mar 2008
Location: London
Programs: UA GS
Posts: 2,438
Originally Posted by halls120
They are going to put Polaris seats on a sub-fleet that likely has less than 10 years to go in the fleet, and keep the obsolete no aisle access C seats on these brand new birds? Wow.

Did Smisek sneak back into the management team while no one was looking?
Part of the math must include the elimination of the Global First seats which don't sell very well. It doesn't take too many unsold GF seats-turned-sold-biz seats to pay for the expenditure. The 787s on the other hand are already all biz.
villox is offline  
Old Feb 2, 2017, 1:23 pm
  #24  
 
Join Date: Mar 2002
Location: SEA, WAS, PEK
Programs: UA 3K UGS 3MM
Posts: 2,176
Originally Posted by villox
Part of the math must include the elimination of the Global First seats which don't sell very well. It doesn't take too many unsold GF seats-turned-sold-biz seats to pay for the expenditure. The 787s on the other hand are already all biz.
I'd hope it also factors in the premium many GS pay in J in order to upgrade to ON. Without GF, I'm going from either buying A or J/C to buying P or a better product. Unless the product is massively different in real life, Polaris is not something I'm willing to pay a premium for. Most of the GS I talk to on flights like SFO-HKG and SFO-LHR say the exact same thing.

I'm not convinced this is something that was part of the math, which was done by Smisek and Co and not Oscar.
kevanyalowitz is offline  
Old Feb 2, 2017, 1:32 pm
  #25  
A FlyerTalk Posting Legend
 
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,450
Originally Posted by kevanyalowitz
I'd hope it also factors in the premium many GS pay in J in order to upgrade to ON.
Given the widespread availabilty of GF award seats when I is zeroed out, and the number of GF seats going to NRSA, I'm not sure we all have the same definition of "many."
Kacee is offline  
Old Feb 2, 2017, 2:45 pm
  #26  
A FlyerTalk Posting Legend
 
Join Date: Apr 2001
Location: PSM
Posts: 69,232
Originally Posted by KeepItReal
so, by the time they get around to all the 767's, which I'm guessing will take 2 to 3 years,
I believe the last few 767s are all supposed to be completed this year. The 2-1-2 sCO seat versions that were just done are not getting the newer seat AFAIK.
sbm12 is offline  
Old Feb 2, 2017, 6:19 pm
  #27  
 
Join Date: Apr 2004
Location: EWR, PHL
Programs: UA1k 3MM, AA Plt, peasant on everybody else, elite something or other at a bunch of hotels.
Posts: 4,637
Originally Posted by Pat89339
At the United Polaris event in San Francisco last September, I was told:

...

The 787-900 will not be retrofitted with Polaris seats, even those still not delivered. The 787-10 orders will be delivered with the Polaris seats.
So the 787-9's will not be retrofitted with Polaris seats at all? Not ever?

And what about the 787-8's? Can we presume they will be handled the same way as the 9's?
1kBill is offline  
Old Feb 2, 2017, 6:37 pm
  #28  
A FlyerTalk Posting Legend
 
Join Date: Jun 2005
Posts: 57,568
Originally Posted by villox
The 787s on the other hand are already all biz.
All business but with 1/3 of the seats having no direct aisle access. That's a real selling point when the competition is all aisle access.
halls120 is offline  
Old Feb 2, 2017, 8:31 pm
  #29  
 
Join Date: Mar 2015
Location: Austin, TX - AUS
Programs: AA Platinum, Hilton, Hyatt, IHG, Marriott
Posts: 1,625
Originally Posted by halls120
All business but with 1/3 of the seats having no direct aisle access. That's a real selling point when the competition is all aisle access.
On the other hand, United's 787s have more business seats than most competitors' 787s. Meaning better upgrade chances.
Austin787 is offline  
Old Feb 2, 2017, 8:46 pm
  #30  
FlyerTalk Evangelist
 
Join Date: Nov 2014
Location: MSP
Programs: DL PM, UA Gold, WN, Global Entry; +others wherever miles/points are found
Posts: 14,406
Originally Posted by halls120
All business but with 1/3 of the seats having no direct aisle access. That's a real selling point when the competition is all aisle access.
How often are you forced into a side block seat? In general watching 787 seatmaps with the emphasis on aisle access I might expect them to fill up middle out, but they don't.

For one, I'm a closet fan of the 787 J cabin. Sure direct aisle access is better traveling alone, but with a partner it's pretty near ideal and most modern J cabins are herringbone which is just awful.
findark is offline  


Contact Us - Manage Preferences - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service -

This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2024 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.