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✨ Polaris (& PP) Retrofits: Schedule, ....

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Old May 29, 2017, 1:21 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: kirkwoodj
Check the current status of aircraft reconfigured (or delivered) with new Polaris seats: http://view.ceros.com/united/polaris...-desktop-4/p/3.

A Polaris Update and Polaris Mod Schedule to indicate the status of specific aircraft are maintained by those that manage the United Airlines Fleet Website.

Except for 773- and 781-operated flights, and those markets selling Premium Plus, Polaris-equipped planes have not been allocated to specific routes. You won't know until approx. 36-48 hours before departure if you'll have a newly reconfigured aircraft, and even then, it may be replaced with a non-retrofitted aircraft.

777-300ER - All 22 aircraft have Polaris (60 seats) and installation of Premium Plus cabins (24 seats) is complete.

767-300ER - As of September 2020, 31 of the 38 aircraft have been reconfigured with the Polaris seats.
- Retrofit is from 3-cabin to 2-cabin with direct-aisle-access seats. No 3-cabin 767s remain in service.
- 76A configuration is 30J/50Y+/134Y, total of 214; fleet to consist of 17 ships (former 3-cabin 767s).
- 76L configuration is 46J/22PE/47Y+/52Y; fleet to consist of 21 ships (18 former 2-cabin 76C and 3 used ships from Hawaiian).

767-400ER - [16 aircraft] None updated yet; modifications put on hold due to Covid-19.

777-200ER - As of September 2020, 46 of the 50 aircraft have been reconfigured with Polaris and Premium Plus seats.
- Configuration is 50 Polaris seats, 32 in the front cabin and 18 in the second cabin (behind 2L/R)
- Configuration is 10 across in economy, with 24 Premium Plus seats, 46 86 E+ seats and 156 E seats, with E+ in front economy cabin plus exit rows and bulkhead at 3L/R, i.e., almost the same as current pmCO planes, except with 4 seats in middle section.
- Seat map (v5) on united.com

787-8, 787-9 - As of November 2022, all 787-8/9 are converted or in mod. No chance of flying old configuration anymore.
- 788 configuration has 28 Polaris seats (20 in front cabin, 8 in rear mini-cabin), and 21 Premium Plus seats (2-3-2).
- 789 configuration has 48 Polaris seats (32 in front cabin, 16 in rear mini-cabin), and 21 Premium Plus seats (2-3-2).

787-10 - 13 787-10s have been delivered in 2020. All come with Polaris and Premium Plus cabins factory-installed. Another 19 should be added by 2024.

FAQ:
Q: Does a Polaris ticket mean the aircraft has the new Polaris seat?

A: No, Polaris is the label UA uses for long haul international business class. It is also the label UA uses for the new seats, so this does create some confusion.
All the 773s and 787-10s are 100% the new seat.
The rest of the long haul fleet in various stages of conversion, see http://view.ceros.com/united/polaris...-desktop-4/p/3

Q: How to tell if my aircraft is the new style Polaris seats?
A: If the unassigned business class section is showing orange seats or all the seats are side-by-side or there is a section for 4 adjacent seats in the middle, this is an old style lie-flat aircreaft
If the unassigned bussines class seats are dark blue seats or the all the seats appear to have direct aisle access, then you aircraft is the new Polaris seat.
You can also look at the FT maintained, United Fleet Site and crosscheck the tail number or check thePolaris Update tab

Q: How to tell if my aircraft has the new PremiumPlus (PP) / Premium Economy seats?
A: If the unassigned seats just behind business class are purple seats or the aircraft is 773 or 787-10, then yes. However, the purple color seat will only show on routes where PP is being sold.
Aircraft with PP seats are being used on some routes but are not being sold as PP. In those cases, the seats are considered to be a part of E+. In those cases, an indicator of PP sold as E+ will be if the first few rows of economy, there are just 2 seats on the sides (with the rest of E+ showing 3 seats).

Q: Will the aircraft I see at booking be the same configuration at flight time?
A: Unfortunately with the fleet in transit, aircraft swaps happen. UA tends to use placeholders until 2 days before travel and even after that last minute swaps do happen.

Q: My flight seat map shows 772 with polaris seats is it a retrofit?
A: Possibly. The flight status page shows the most accurate scheduled aircraft. If a 77W is swapped in, it will list the aircraft as 777-300ER. However, if the 772's seatmap shows blue rectangular boxes in the business class cabin instead of orange "pointy rounds", this would indicate that a retrofit aircraft has been swapped.

See also: United Future/Changed Routes w/ Polaris seats

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✨ Polaris (& PP) Retrofits: Schedule, ....

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Old Oct 18, 2021, 5:55 pm
  #2536  
 
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Originally Posted by EWR764
Parenthetically, I would be very surprised if IAH-SYD is operating next summer... I would definitely have a contingency plan in place if/when that goes away.
I agree with you, but I chose that connecting point as the most likely of the three possibilities to have a Polaris Lounge open.
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Old Oct 18, 2021, 6:31 pm
  #2537  
 
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Originally Posted by phkc070408
I agree with you, but I chose that connecting point as the most likely of the three possibilities to have a Polaris Lounge open.
Believe it if you want, but a UA spokesperson has said that SFO and LAX Polaris lounges will be open "by early 2022."

https://thepointsguy.com/news/united...ning-timeline/
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Old Oct 19, 2021, 4:10 pm
  #2538  
 
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Originally Posted by dkc192
Believe it if you want, but a UA spokesperson...
That's about what it boils down to. I'm at the point where I believe it when I see it.

Taking this thread back to its original topic, UA Polaris Mods, since P+ is the key indicator of confirmed Polaris, any speculation as to which routes will be the first to get P+? With Business Travel demand down, they could look to market the P+ to leisure routes. Another point is if they decide to go with say the SYD routes, to go with all of them at once. This makes reassigning the limited aircraft at the outstation easier in case something goes MX.
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Old Nov 16, 2021, 9:57 am
  #2539  
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Any recent 789 completions?
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Old Nov 16, 2021, 10:16 am
  #2540  
 
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Originally Posted by cesco.g
Any recent 789 completions?
Looks like one is scheduled to come out of modification on 11/30, with two more on 12/14.

https://sites.google.com/site/united...s-mod-schedule
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Old Nov 16, 2021, 10:38 am
  #2541  
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Originally Posted by Blackwaya
Looks like one is scheduled to come out of modification on 11/30, with two more on 12/14.

https://sites.google.com/site/united...s-mod-schedule
Thanks. That would make it 25/38 for ~ 2/3 completion by year-end!
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Old Nov 16, 2021, 12:13 pm
  #2542  
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Originally Posted by cesco.g
Thanks. That would make it 25/38 for ~ 2/3 completion by year-end!
FIVE YEARS after the first plane featuring Polaris we went into service…
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Old Nov 16, 2021, 2:03 pm
  #2543  
 
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Originally Posted by uastarflyer
FIVE YEARS after the first plane featuring Polaris we went into service…
To be fair, the pandemic cost about a year, where mods were suspended. The program was supposed to be finished, with all aircraft (including 764s) converted by Summer 2021. A little less than 5 years for 140 widebody full cabin mods would have been a pretty impressive achievement.

Alas, not to be, and by summer 2022 it appears the 764s will still be in the current configuration.
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Old Nov 23, 2021, 7:30 am
  #2544  
 
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Hi all, I still see them swapping out the Polaris-ized 789 for Non Polaris very frequently on SFO-DEL, maybe 50% lately. Do they just downgrade all the PP bookings?

They sell PP on this route, which surprises me as to why they don’t prioritize new config for this route. I’m worried about my flight this Sunday and hope the new config sticks.
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Old Nov 23, 2021, 8:17 am
  #2545  
 
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For those ex-IAH, UA is committing to Polaris-ized 789s as of Feb 2022 (if not earlier), for instance on LHR route. First time I'm seeing that for IAH - usually Fauxlaris with swap (if at all) 3 days out.
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Old Nov 23, 2021, 8:20 am
  #2546  
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Originally Posted by dcaflyer979
Hi all, I still see them swapping out the Polaris-ized 789 for Non Polaris very frequently on SFO-DEL, maybe 50% lately. Do they just downgrade all the PP bookings?

They sell PP on this route, which surprises me as to why they don’t prioritize new config for this route. I’m worried about my flight this Sunday and hope the new config sticks.
Originally Posted by marks88
For those ex-IAH, UA is committing to Polaris-ized 789s as of Feb 2022 (if not earlier), for instance on LHR route. First time I'm seeing that for IAH - usually Fauxlaris with swap (if at all) 3 days out.
Plane may stick (or not), seats may not either: 78-9 Fauxlaris to Polaris - Seat Reassignment?

David
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Old Nov 23, 2021, 10:11 am
  #2547  
 
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My guess is that after the currently parked 772 come back online, UA will add P+ to the 2-class 763.
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Old Dec 27, 2021, 2:23 pm
  #2548  
 
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Was looking at flights NYC to Hawaii. Are any of the 767-400s switched over to Polaris yet. I know they had polaris on the 767-300 on the same route at one point.
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Old Dec 27, 2021, 2:26 pm
  #2549  
 
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Originally Posted by Red259
Was looking at flights NYC to Hawaii. Are any of the 767-400s switched over to Polaris yet. I know they had polaris on the 767-300 on the same route at one point.
Unfortunately, B764 won’t be converted anytime soon. Most of B763s have been converted to Polaris.
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Old Dec 27, 2021, 2:34 pm
  #2550  
 
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Originally Posted by Kmxu
Unfortunately, B764 won’t be converted anytime soon. Most of B763s have been converted to Polaris.
Actually all 763s in active service have the Polaris seat. The remaining ones with the Diamond seat are currently parked, and as I understand it won't return to service before they get retrofitted.
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